EB Associates Group Reviews 115

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was really happy with the comprehensive and clear recommendations from Edward Bond. Louis Modeste was a great advisor; he broke down my existing pension pots in a detailed but simple report that wen... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Fathia and Louis while arranging my life insurance. As someone new to the process, I found it quite overwhelming at first, but they made everything clear and easy to... See more

Company replied

Rated 5 out of 5 stars

Elliott has completely taken over managing my old work place pension and I could not be happier. He is very professional, knowledgeable and patience. Better yet, there was no push sales pitch, he offe... See more

Company replied

Rated 5 out of 5 stars

Have to give a thumbs up and big thank you to an Edward Bond employee, whom probably dosent get recognised as they are by my understanding part of the admin team. Thank you for helping me w... See more

Company replied

Company details

  1. Pension Fund

Information provided by various external sources

EB Associates Group is a leading advisory company specializing in services including Pensions, Mortgages, Investments, Protection, Wills and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

I have always been impressed by the…

I have always been impressed by the care and effort michael oconnel has always put into my business

January 6, 2021
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi David,

Thank you for the great review. We are happy to hear that you are pleased with the service provided by your adviser Michael.

EB Associates Group

Rated 5 out of 5 stars

David is very informative

David is very informative, polite and helpful in his advice. Highly recommended.

December 17, 2020
Unprompted review
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Reply from EB Associates Group

Thanks Kevin for the great review! We hope you have a lovely Christmas

Rated 5 out of 5 stars

Pension and investment review

I have just had a pension and investment review with David Chambers. He was excellent I'm not very knowledgeable on such things and he has explained everything so I understand. My pensions and investments are doing very well and I'm very happy and would highly recommend David Chambers at Edward Bond.

December 16, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Karen,

We are glad to hear that your adviser David Chambers was able to help you! Thank you for the review,

Have a great Christmas

Rated 5 out of 5 stars

Feeling 100% confident in EB after initially nervous

After a call about my pension that made me nervous I had a face to face with someone and was very impressed. I made the decision to consolidate a number of my pensions into one pot and then (to improve return on half my pension) to split that later between two funds. Michael O'Connell has been my advisor for a few years now and his advice has been very good. He has understood my caution on certain things and never pushed me to make any rash decisions but let the results speak for themselves. Based on his advice I have recently transferred everything into a better fund with higher returns at only a small increase in annual costs (which are more than made for by the higher return).
Michael is a very down to earth person, easy to communicate with, but also knowledgeable about what options are available. After seeing so many worrying stories of dodgy pension scams I was quite worried initially but the regular updates have certainly eased my concerns and I feel 100% confident in their professional ability to look after my pension.
Communication is very good, and at times I have asked for a bit more, but Michael has always endeavoured to meet my requests.
I recommend EB to anyone who has no idea what is happening to their pension as this will help you take back control and have confidence about your future.

November 30, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Jonathan,

Thank you for such a great review. We are happy that your adviser Michael was able to help you with your pension and any concerns that you may have and we will continue to provide you with that service.

Thank you for your recommendation.

Rated 4 out of 5 stars

David Bagley

Really enjoyed David Bagley input and advise and is an asset to the organisation, honest financial advisor who adapts to the clients needs on an ongoing basis.

November 30, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Stephen,

Thank you for your review!

Rated 5 out of 5 stars

An asset to the Company

For many years I have not thought about my pension, and one day I a received a call from an advisor, who talked me through my options and gave me the pros and cons of not doing anything. At first I was skeptical, but he also gave me information to research myself.
I decided to go ahead and consolidate all my pension pots. I have never looked back.
It wasn't the fact of the consolidation, it was the friendly, courteous, patient and attentive manner the advisor dealt with my case.
Always ready to answer any questions, send information requested and I found him very honest and transparent with all information. He is the best, I have come across in the past 10 years!
David Bagley, you are an asset to the company you work with and I hope you continue to provide the wonderful service for many years to come.

November 8, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Thank you for such a great review on your adviser David Bagley. We will all endeavour to provide you with an excellent service now and in the future!

Rated 5 out of 5 stars

A coordinated team effort.

My pension transfer was actioned by Bainlye Drake Wealth during Covid19 restrictions. The transfer was completed with hours to spare and it was a team effort. The paperwork was forwarded, however, the identification was not accepted. Simon found a place to scan additional ID, while he was out of the country. A coordinated team effort.

October 22, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Helen,

We are glad we were able to meet the deadline and Simon was able to help.

Thank you for your review!

Rated 5 out of 5 stars

Simon at Bainlye Drake Wealth

Simon, at Bainlye Drake Wealth.
Simon have been amazing, I had problems with my pension with the company I worked for, I was 60 last year I was looking forward to having my 25% of my pension I had been making plans. For 3 months I was getting know where and then I received a letter telling me that I could have £150 pounds from my pension for the full year, and that I Would not be able to receive my 25% fo an other 5 years, I was heartbroken and luckily I had met Simon with an other pension I had a few years ago, I spoke to Simon I was very distressed and In tears he was amazing.
Simon sorted my pension that I was able to move my pension to Simon at Bainlye Drake wealth and was great to be able to receive my 25% of what I worked hard for.
There was a Small fee but it is great that it is there if I need it.

October 19, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Sharon,

We are happy to hear Simon was able to help you. Thank you for your great review!

Rated 5 out of 5 stars

Hi we have had a very challenging time…

Hi we have had a very challenging time this year trying to sort out my pension into a different pension company after a very hard challenge Simon drake and myself managed to reach the deadline it as been very busy and alit of very hard work went into challenge thanks Simon bainlye drake wealth

October 16, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Susan,

We hope you are well. Thank you on your great review on Simon.

Rated 5 out of 5 stars

Review

I’ve dealt with Simon Drake for several years now, not only my pension, but transfers and Mortgage advice. I would give him 5 stars all the way.

October 16, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Sean,

Thank you for your 5 stars rating for Simon Drake.

Rated 1 out of 5 stars

Talked into moving a pension to this…

Talked into moving a pension to this company but they failed to tell us that we had to pay £400 to take money away from them. The reason for this is so that we are aware of the risks - Really My husband is far from stupid just want to pay our mortgage off. Maybe its bad timing due to covid and im sure all investments have taken a knock but a loss plus £400 fee is a bit greedy on E B ASSOCIATES GROUP part especially when they taken thousands of pounds from your pension as soon as it gets to them surely that is enough!!!! The only ones making money is this company - GREED. Written on behalf of my husband Michael Williams.

EB ASSOCIATES GROUP STATED
"We are unable to discuss your husbands pension over this review"
How very unprofessional, stated that you cannot discuss his pension on this review but you have just told the world that he is taking the whole of his pension, isn't that confidential private and confidential???

September 18, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Thank you for leaving a review. We take feedback very seriously; however, I’m afraid we can find no record any customers matching your name or details. We would greatly appreciate the opportunity to help you wherever we can – if you have had a bad experience with our service, please contact us on services@ebagroup.co.uk or 0345 307 4077

Hi Yvonne,

Your husband has decided to proceed with our services rather than going to the provider directly as previously suggested. The adviser is happy to help.

Thank you

Rated 5 out of 5 stars

EB associates Dave Bagley is an asset…

EB associates Dave Bagley is an asset to the organisation and a true, honest financial advisor who adapts to the clients needs on an ongoing basis.
I would recommend Dave to any potential parties interested in seeking financial advice.
Bal Phull

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

I had a static pension fund that wasn’t…

I had a static pension fund that wasn’t performing well. I wanted it to perform better and went onto a pension comparison site and Edward Bond came out on top for my requirements.
After an initial phone call to them, an appointment was made for an in depth discussion with David Bagley. He listened to what I wanted and expected for my retirement plan. He then explained my options towards my retirement including pitfalls!
At no time did I feel pressured into anything and didn’t have to sign up for anything there and then. He left me to consider everything and also left documents for later perusal.
I felt confident that EB was right for me. David has always been very attentive with phone calls to inform me of how my pension is performing and of how I feel about where I want to go with it.
I like the idea that you can manage your pension in respect of where your money is being invested and in what sectors.
David has never failed in our yearly reviews. So far I have been delighted with Edward Bond Associates and also with Mr Bagley.

September 3, 2020
Unprompted review
Rated 2 out of 5 stars

Poor at responding to emails.

August 25, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Janet,

We are sorry you experience a low response to your emails as currently we have limited staff. I am happy we were now able to speak with you and deal with your query.

Rated 5 out of 5 stars

Bainlye Drake who are part of EB…

Alefa at Bainlye Drake who are part of EB Associates Group came highly recommended to me. He helped me plan for retirement and set up a pension as well as making the remortgage process hassle free. The online portal is brilliant too.

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

I was recommended EB Associates and Kelly Armstrong through a work colleague and I am so glad I used them. As a first time buyer I didn't really have any idea what I was doing but Kelly was always on hand to answer any questions I had and point me in the right direction.

We got our mortgage and life insurance policies through her, both zero hassle and found us a cheaper deal for our life insurance.

Excellent service and I will not hesitate to use again. Thank You!

February 12, 2020
Unprompted review
Rated 5 out of 5 stars

great company to deal with

Good communication about what is happening about the investment, so far good results and my advisor is always looking at ways of making the investment better and is always helpfull about any queries I may have.

February 3, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Simon

Thank you for your review. We are happy that your financial adviser Michael O'Connell has helped you with your investments and you have received great results so far.

EB Associates Group

Rated 5 out of 5 stars

Great company

Great company, gave me clear options and applied no pressure for me to use their service!

January 14, 2020
Unprompted review
EB Associates Group logo

Reply from EB Associates Group

Hi Anthony,

Thank you for your review. We are happy your financial adviser David Bagley gave you clear options with no pressure.

EB Associates Group

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