The sales progression agent for Edwards & Co (Georgia) was amazing and without her help and support we may never have achieved our house sale and purchase. She was always contactable, responded prompt... See more
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Such a professional and friendly service from start to finish! Hannah made it such a nice experience from the moment we met her with zero stress at all despite our tight timeline, and helped us to fin... See more
One of the shining lights in an extremely difficult, long drawn out house sale was the way Edwards & Co went about their business. The communication and mediation from Georgia especially was first cla... See more
Company replied
All the wonderful folk in Edwards & Co, that helped me through the sale of our house, made what was, for me, a very emotional and drawn out process almost funny at times! They pulled out all the sto... See more
Company replied
Company details
Contact info
19 Heol-y-Deri, CF14 6HA, Cardiff, United Kingdom
- 02920 616200
- sales@edwardsandco.co.uk
- edwardsandcoproperty.co.uk
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Professional, friendly, helpful.
I would have no qualms about recommending Edwards to anyone; from the valuation visit to the measuring/photos meeting and the arranging of viewings they made my experience a very smooth and hassle free one.
Professional, friendly, helpful, everything you need when selling your home.
March 2, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Ms Rees, Thank you very much for posting this amazing 5 star review it is very much appreciated. Our job was helped greatly by a very lovely family home that looked great and was presented immaculately every time. Thank you again for taking the time to review us and you know where we are if every you need to use us in the future. Remember to recommend your friends for a nice bottle of champagne.
Superb service
From the original valuation and throughout the whole process Simon and team were professional and friendly. All queries were dealt with promptly. The property particulars were well laid out with lovely photographs. We wouldn't hesitate to recommend Edwards & Co and have in fact done so on more than one occasion.
January 31, 2017
Unprompted review
Reply from Edwards & Co Property
Thank you so much for your lovely 5 star review of our company, its kind of you to take the time to write really great things - we have a fantastic team and we all really appreciate your review. We have invested in a great camera so we are really glad that you were pleased with the brochure. Don't forget to tell your friends to let us know that you have recommended them - you get a bottle of champagne!!!!! Kindest regards Simon, Lisa, Team Edwards and Edward the office dog.
Excellent highly recommended
Professional service. Staff helpful and friendly.
January 25, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Sian, Thank you very much for our lovely 5 star review. We do pride ourselves on having amazing, friendly staff who strive to offer the best possible service whilst keeping professional. Thank you for taking the time to write this review for us. Kind regards Simon, Lisa, Team Edwards and Edwards the office dog.
Excellent helpful and friendly staff
From my dealings with the team I have always found the staff to be helpful, knowledgeable and will always look for ways to find out customer needs and tailor solutions to suit.
The management of the business is thorough and well organised and communication with staff is key to making the company successful.
January 23, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Hannah, Thank you very much for taking the time to post a 5 star review of our company. We are very fortunate to have an amazing team working with us - it is evident that their background is in customer service and looking after our clients is their number one priority. We have a great management team who keep up to date with changes in legislation and hold regular meetings with our staff - not to set targets or push hard selling but to train, nurture and develop the team to be the best that they possibly can be. Kindest regards Lisa, Simon, Team Edwards and of course Edward the office dog.
Fantastic
Having never sold a property before, I really had no idea where to start. I contacted Edwards and Co Property after a friend recommended them to me and they were fantastic having helped guide me through every step. Amazing staff and service. Would definitely recommend.
January 22, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Tracy, Thank you so much for taking the time to send us a 5 star review. It is always a pleasure to help someone to buy and sell their property and whilst it is daunting for you it is something that we do every day and that is why we have a dedicated team to hold your hand and offer advice. I am really pleased that my staff looked after you its great to see that you would recommend us. Kindest regards Lisa, Simon, Team Edwards and Edward the office dog.
Excellent
Used Edwards and Co a few times in relation with rental properties. We have always found them extremely efficient and professional. I will have no hesitation in using then in the future.
January 22, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mrs Dyer, Thank you so much for your lovely 5 star review. We are glad that you have been pleased with the service offered by the lettings team and it is nice of you to take the time out of your very busy day to write a review for us. Please don't hesitate to contact us if we can be of any further assistance in the future. Kind regards Lisa, Simon, Team Edwards and of course Edward the office dog.
Impressive results!
We were recommended to use Edwards & co, best recommendation we could have had. Simon Edwards and his team hand held us through the entire process. The valuation Simon gave us was spot on and resulted in a very successful sale. The communication received from him and his team was exceptional. I would have no hesitation in recommending them.
January 22, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mrs Morrill, Wow 5 stars for recommendation and valuation, what more could we want. It is very kind of you to mention Simon specifically as he works tirelessly to offer the most honest and accurate valuation possible. As he has such expert knowledge in our local areas, he will usually only sometimes to lose out to other agents who drastically overprice a property just to secure the instruction. However it is often the case that these properties are then reduced in price within weeks of them going onto the open market. Our integrity would never allow us to consider these practices and that is also reflected in my dedicated team who are often referred to as not 'typical estate agents' - a badge that we wear with honour. We look forward to working with you again in the future. Kind regards Lisa, Simon, Team Edwards and Edward the office dog.
Professional first class estate agents
Edwards & co sold our house and we found them to be very professional. Their house photos were great and their open day organisation first class. If we ever move again they will be our estate agent of choice!
January 21, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mrs Lanchbury, we really appreciate your very kind 5 star review of our company, it was a pleasure selling your family home which was absolutely beautiful and was reflected in the photos, its always a pleasure to market such a wonderful family home. We are also really pleased that you have found an amazing house for you and your family, we would of course love to help you in the future but my guess is that you have found your 'forever' home as it is fantastic. Kindest regards Lisa, Simon, Team Edwards and Edward the office dog.
Definitely a 5* company
Edwards sold our house and were the Agents for the house we purchased.
The whole team have great communication, keep their eye on the ball and are very professional. They made sure that it all ran smoothly, as it should.
We would strongly recommend such a great, family run company without hesitation. Thank you Simon,Lisa and your great team
January 21, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mrs Hope, thank you for your very kind 5 star review of our company, it really means a lot to us as business owners and also the team who work so hard to make our Agency stand out from our competitors. We work tirelessly to provide every client with the best possible service and I am really pleased that we sold you family home and helped you to find the home of your dreams in Rhiwbina. Thank you again from Simon, Lisa, Team Edwards and Edward the office dog.
Excellent service from an expert local estate agent
We had excellent service by all staff in Edwards and Co estate agency. From ringing to arrange a viewing, to the viewing itself, and the follow up help we received,we couldn't have been looked after better,or with more professionalism.
A local estate agency with excellent local knowledge of both the properties they market, and the surrounding local area.
January 21, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mrs Callen, Thank you very much for taking the time to put a 5 star review on Trust Pilot for us - the whole team really appreciate it. My team all have an amazing background in customer service and are not trained as 'typical estate agents' and it is evident from your comments that we have provided you with the level of service that reflects this. Thank you once again for your review, regards Simon, Lisa, Team Edwards and Edward the office dog.
Community spirited
Edwards and Co always involve themselves in local community events, you will have seen them at the Rhiwbina summer and winter fetes and serving coffee at the firestation on bonfire night! Their staff are always very friendly and I especially love Edward the office dog!
January 21, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Sally, Thank you so much for your lovely 5 star review, its very kind of you to recognise our efforts in the local community. Our office is set in the heart of Rhiwbina and we believe that it is important to support the local events and embrace the community spirit. Edward sends his thanks for the mention and the rest of the team really appreciate your kind works. Best regards Lisa, Simon and Team Edwards.
5* Service
The team at Edwards & Co go way above and beyond for their clients. I highly recommended them as they are honest, easy to deal with and very reliable. It is not very often that you receive a 5* service without the 5* price and still get a personal touch! Keep up the great work!
January 21, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Karen, Thank you so much for taking the time out of your very busy schedule to write a 5 star review for us. We very much appreciate it. Honesty and integrity are at the very heart of our business and I am pleased that you have seen this for yourself and recognised this in your review. We look forward to helping you again in the future. Kindest regards Lisa, Simon, Team Edwards and Edward.
Friendly company
Very approachable staff who listened to us and helped us with the stressful process of selling our house.
January 14, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mr & Mrs Notley,
Amazing - 5 stars - thank you very much. We all really appreciated your kind review, especially Matthew and Christina who looked after you both during the sale of your property and the purchase of a lovely new home. We hope that you are settling in well and thank you again for your lovely review and also for giving us the opportunity to sell your home. Kind regards Lisa, Simon and Team Edwards.
Reply from Edwards & Co Property
Dear Mr and Mrs Chisholm,
What a lovely 5 star review - thank you for taking the time to comment about our company - we are very lucky to have such great a great team and its kind of you to recognise this - its a real boost for the guys to know that their efforts are worth it!! Kind regards Lisa, Simon and Team Edwards.
Letting
Polite and very helpful.
So far thier after care is very good and would recommend them to anyone
January 13, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mrs Nash,
Thank you taking the time to post a great 5 star review of our company. We appreciate your comments and we do try to look after our tenants with every aspect of living in one of our properties and I can assure you that the after care will continue. Kind regards Lisa, Simon and the team at Edwards & Co.
Excellent service
January 13, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mr Hunt,
Thank you for your 5 star review of our company and your comment really does say it all, thank you - we have a great team and I know that the lettings guys will appreciate you taking the time to give them 5 stars. We hope that you are planning to stay in your lovely home and if I were to comment I would say - great tenants!!! Thank you. Kind regards Lisa, Simon and the team at Edwards & Co.
A very helpful friendly experienced company with excellent customer service.
Always there, always helpful, giving good honest advice. knowledgeable, experienced and trustworthy.
January 12, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mr and Mrs Prichard,
Thank you both for the great 5 star review of our company. It means a lot to the whole team to received such praise and genuine comments from yourselves. Kind regards Lisa, Simon and the team at Edwards & Co - not forgetting Edward of course.
Very honest great communicators
I have delt with Edwards and co for many years and not once have I had cause to even consider looking else where. great communication very honest extremely professional
January 9, 2017
Unprompted review
Reply from Edwards & Co Property
Dear Mr Casado,
Thank you for your 5 star review of our company - it is very kind of you to take the time to say such nice things - I know that the lettings team especially really appreciate your comments and it has been a pleasure looking after you and your rental property over the years and may it long continue. Kind regards Lisa, Simon and the whole team at Edwards & Co.
A great team that offers a great service, sold our house on day 1 of viewings above the asking price
The team at Edwards are friendly, helpful and great to work with. They did a great job on selling our house and helping us buy a house on their books. They went way beyond the service you get from most estate agents.
January 9, 2017
Unprompted review
Reply from Edwards & Co Property
Thank you both so much for your kind comments. We fully appreciate the time taking to review our business and we will continue to provide our clients with the very best service possible at all times.
Thank you so much once again.
Simon and Lisa Edwards
Friendly, professional service
Very professional and engaging team at Edwards & Co. Especially good at keeping in touch and responding to enquiries/emails.
January 9, 2017
Unprompted review
Reply from Edwards & Co Property
Thank you Miss Costello for your kind comments. We fully understand how important regular communication is with all our clients and will continue to 'keep up the good work' I will pass your kind words on to the whole Team today.
Thank you once again.
Simon and Lisa Edwards
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