Edwards & Co Property Reviews 121

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The sales progression agent for Edwards & Co (Georgia) was amazing and without her help and support we may never have achieved our house sale and purchase. She was always contactable, responded prompt... See more

Rated 5 out of 5 stars

Such a professional and friendly service from start to finish! Hannah made it such a nice experience from the moment we met her with zero stress at all despite our tight timeline, and helped us to fin... See more

Rated 5 out of 5 stars

One of the shining lights in an extremely difficult, long drawn out house sale was the way Edwards & Co went about their business. The communication and mediation from Georgia especially was first cla... See more

Company replied

Rated 5 out of 5 stars

All the wonderful folk in Edwards & Co, that helped me through the sale of our house, made what was, for me, a very emotional and drawn out process almost funny at times! They pulled out all the sto... See more

Company replied

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4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Rental property enquiry/review

As always a courteous helpful and professional approach to my enquiry and I'm confident it will be dealt with to my satisfaction.

January 8, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you Justin for your kind words. It is very much appreciated to hear such reassuring comments.
Thank you once again.
Simon and Lisa Edwards

Rated 5 out of 5 stars

I can't think of anything they could do better.

I use them as a Letting Agent and they are friendly and efficient and their charges are very reasonable.

January 8, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you so much for your kind comments; I will pass them on to the team today.
We look forward to continuing with our assistance in the future. Thank you once again.
Simon and Lisa Edwards

Rated 5 out of 5 stars

Excellent Estate Agents

Professional family-run Estate Agency providing first-class expert service to clients from a team of extremely polite, friendly and knowledgeable staff who are only too willing to help in every way they can. Edwards & Co Property really are the best if you are looking for a company who will assist you from start to finish with your property dealings thereby taking the pressure off you. After using them myself on two occasions, I have recommended them to many friends since and we've all agreed that the Edwards team are faultless and the best Agency in Cardiff.

January 8, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you Karen for your lovely review; it is very much appreciated. We are all too aware of how poor service in our industry can affect sales and rentals and also have a significant impact on peoples' lives especially at such a stressful time when moving home.
With support from customers such as yourself we will continue to work as hard as possible to ensure the service that we at Edwards and Co provide is always of the highest possible standard.
I will pass on your kind comments on to the team today.
Simon and Lisa Edwards

Rated 5 out of 5 stars

Great personal service

The service I received from Edwards and Co was excellent during the process of selling and buying my new home. The whole team gave a very personal service, keeping me updated throughout the whole process and making it easy and hassle free. Many thanks

January 8, 2017
Unprompted review
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Reply from Edwards & Co Property

Mr Jones, thank you very much for your review; its is very much appreciated and I will of course pass on your comments to the team. We look forward to being of assistance again in the future.
Simon and Lisa Edwards

Rated 5 out of 5 stars

Superb

Always responsive, helpful and efficient. Take the pain out of managing a property.
No comparison with previous managing agent I was using Edwards & Co are great.
Highly recommended

January 7, 2017
Unprompted review
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Reply from Edwards & Co Property

Mr Qureshi. Thank you very much for your reply. It is very much appreciated to hear such kind words and I know this will mean an awful lot to the whole team.
Simon and Lisa Edwards

Rated 5 out of 5 stars

This is a firm which can be totally trusted.

I have used this company for a number of years and have no hesitation in recommending all the Property services they provide.

January 7, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you Duncan for your kind review. Trust is something lacking all too often sometimes in business these days, however, it has always been our fundamental priority to ensure that the service Edwards and Co provides is second to none.
Thank you so much for your reply.
Simon and Lisa Edwards

Rated 5 out of 5 stars

Family business run very professional

Edwards and co is a family run business with great knowledge of the local property market , very friendly and approachable , go that extra mile when selling/buying a property as your agent.
They support the local community in many ways , with sponsorship and local events .
I highly recommend Edwards and co as the property agents of choice.
D.Clark , Rhiwbina.

January 7, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you Mr Clark for your kind words. It is a pleasure to work within the community of Rhiwbina and the surrounding areas and any small way we are able to assist with local causes and events is our way of 'putting back in' and thanking the community personally for supporting our business. We very much appreciate your review and I will pass your kind comments on to all the team.

Rated 5 out of 5 stars

Service

Great service, excellent staff catering for every requirement
Highly recommended

January 7, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you so much for your review; it is very much appreciated.
Simon and Lisa Edwards

Rated 5 out of 5 stars

Why can't all Estate Agents be like Edwards and Co?

Honest and straightforward service from a first class team.

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you Mr Nicholson for your lovely review. We very much appreciate comments such as yours and endeavour at all times to ensure that we stay ahead of the competition.
I will pass your comments on to the team today: I know they will be very much appreciate them.
Simon and Lisa Edwards

Rated 5 out of 5 stars

I found all the staff very helpful, efficient and personable.

Having travelled 300 miles to find a suitable place to rent, I was pleasantly
surprised to find how simple it was to find the best possible place very quickly through Edwards and Co.
All the staff made the initial viewings very easy and informative so that I could make a decision very quickly.
I have never regretted using Edwards and Co and hope to be able to use their services again when it is time to buy my own house in the area.

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you Andrea for you kind words; I am so pleased that your journey was not in vain! We would be delighted to assist you at any time in the future if need be.I will pass your comments on to the team today. Thank you once again.
Simon and Lisa Edwards

Rated 5 out of 5 stars

Welcomed

Got to know the staff very, all first class at their profession. They gave honest advice and went that further mile to assist in any way possible. I trusted their opinion and knew they were always there for me. The whole selling process was easy which added to a stress free move.

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Thank you so much for your lovely review. I will pass this on to the team today. Thank you once again.
Simon and Lisa edwards

Rated 4 out of 5 stars

Always helpful.

All the staff I have come into contact with, seem genuinely interested and helpful.
Calls are returned, and although the staff are friendly, they remain professional.

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Dear Mr Norton. Thank you for taking the time to write this amazing review. We have a fantastic hard working team so thank you for recognising this Thank you from Simon, Lisa and all at Edwards and Co.

Rated 5 out of 5 stars

Professional, efficient and friendly service

Last year we decided to rent out our 'Ganny Flat' which is connected to our main home and has shared areas. We were complete novices to the rental property business and chose Edwards on the recommendation of a friend who had recently rented out one of their properties with them.
They completed understood the type of tennant that would suit us and found one accordingly. They helped us through the process in a manner I certainly did not expect , it was personal and with integrity also putting our needs before their financial gain. The on going service has been equally impressive.
I would honestly recommend this Company from our experience

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Dear Mrs Smith,
Thank you for taking the time to make some really lovely comments about our service and our ethics. Our team do try to go that extra mile when finding a tenant and our mission statement within the lettings is to treat every property as if it was your own and to find the best possible tenant who will enjoy living in the property - hopefully long term. I am really pleased that this has happened with your tenant and that you are happy with our efforts. Kind regards Lisa, Simon and Team Edwards.

Rated 5 out of 5 stars

Excellent customer service

What I love about Edwards is their communication always keeping you informed of what is going on and updating you. They are all friendly and totally professional at all times.

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Dear Mr and Mrs Lovegrove, I just want to say a huge thank you for your 5 star review of our Company. Our customers are our priority so thank you for your amazing comments and recognising this especially as I know how important this is to you both also. Amazing, thank you from Simon, Lisa and the whole team. Not forgetting Edward too.

Rated 5 out of 5 stars

Trustworthy

We have two properties in which we trust Edwards and Co to manage, including taking their recommendations as to which prospective tenants they think would be best suited to each property.
The rent is collected and deposited into the bank and an e-mail sent immediately to inform us.

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Dear Mrs Bishop. Thank you so much for your 5 star review of our Company. As one of our longest standing Landlords we truly value your opinion and I know that "Team Edwards" will be chuffed. Thank you for taking the time to leave this kind review it is very much appreciated. simon, Lisa and all of our team.

Rated 5 out of 5 stars

Team Edwards.

The whole team in Edwards are amazing. I would use Edwards again if I were to move. From start to finish the service I encountered was faultless. Thank you.

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Dear Mrs Stewart, Thank you for taking to time to review our company and also for your wonderful 5 star review - it doesn't get much better than that!!. Thank you again for asking us to sell your home for you and we also hope that you have settled into your new home - another lovely property. Thanks again and we wish you all the best. Lisa, Simon and all at Edwards & Co Property.

Rated 5 out of 5 stars

Excellent!

I have sold and bought property through Edwards and now they are managing a property for me!Throughout all of those processes they have been professional,considerate and helpful!They have been totally reliable and I now regard all in the office as friends!Doesn't get much better than that!

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Dear Pat, You are so kind, thank you so much for your lovely words - you know how much we really care and its amazing to see that recognition - and 5 stars - WOW. I am sure that I can say from all of us what a pleasure it has been over the past few years and yes I agree that we are all now all very firm friends - we also owe you a bottle of champagne for the recent referral - pop in the office on Monday - its waiting for you.

Rated 5 out of 5 stars

Friendly, trustworthy, patient

An approachable, friendly and professional agency. Really appreciated the gift and card once the sale was complete. A nice touch

January 6, 2017
Unprompted review
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Reply from Edwards & Co Property

Dear Mr Harry, Thank you so much for our first 5 star review of our Agency. We hope that you are settling into your lovely cottage. Thanks again Simon, Lisa and the whole team at Edwards & Co.

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