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Rated 1 out of 5 stars

Received a pair of shoes and charged £6.00 for shipping, when the company are based in England. They will not send a returns label and make it virtually impossible to return an item!

Rated 4 out of 5 stars

Cant fault them on price or delivery timeline. My only criticism lies in delays when waiting for items that are currently out of stock to be made available. This has happened a couple of times and r... See more

Rated 5 out of 5 stars

I've been using Efun for 7 years now and they've always been superb. I've had 2 issues (of my making) and they've dealt with them quickly and without question. On top of all this, their shipping... See more

Company replied

Rated 5 out of 5 stars

Efun.top is the best from the perspective of Varieties, New Products and of course their cheapest prices all over the Internet from my experience, also they got a great deals and sales eventually when... See more

Company replied

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3.3

Average

TrustScore 3.5 out of 5

123 reviews

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Rated 1 out of 5 stars

Never again!

Received a pair of shoes and charged £6.00 for shipping, when the company are based in England. They will not send a returns label and make it virtually impossible to return an item!

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

no Communication

Ordered on the 11th of March and have been trying to get in touch with someone to confirm my order was shipped and get a tracking # and still have not received an email back or a tracking #

March 18, 2022
Rated 4 out of 5 stars

Vapor Storm Puma

Cant fault them on price or delivery timeline. My only criticism lies in delays when waiting for items that are currently out of stock to be made available. This has happened a couple of times and resulted in a time restricted credit being allowed...you are thereby forced into purchasing whats available within a finite timeline..

March 6, 2022
Rated 1 out of 5 stars

Very poor communication

Very poor communication. Took funds for the product without having the stock.
Currently requesting a refund and no communication now.

February 6, 2022
Efun logo

Reply from Efun

Hello Gareth. Many thanks for your order and sorry for the trouble. Since we are on Chinese New Year from Jan 27th to Feb 7th, we didn't reply you in time.
Really sorry for the inconvenience. MECHLYFE Paramour SBS 80W Mod-Black Silver is in stock. Appreciate your continued business.

Best regards
Efun Team

Rated 3 out of 5 stars

Got what I ordered

Got what I ordered. At an "okay" price. But they charged over $10 for shipping that took almost a Month. For a bag of Cotton. Sheesh

February 6, 2022
Efun logo

Reply from Efun

Hello Stephen. Many thansk for your order and sorry for the confudsion. The shipping cost of 5 packs of cotton is $6.63.
Because of the epidemic, the air transportation cost has increased, and the logistics companies have been raising prices, but we haven't raised prices recently.
Moreover, the freight is also determined by weight. So the price is reasonable, and we can't reduce the freight in the short term. But next year, if the epidemic situation improves and the flight pressure decreases, we may reduce the freight rate.
Thanks for your understanding(^^)

Best regards
Efun Team

Rated 1 out of 5 stars

Shipping tracking is trash

Havent got my product yet and they want a review ok hopefully the product comes in good conditiont but the shipping process is garbage no tracking of package and when u email them u get an auto.ated email my package is a week late and it dosent even show where it is dont order from this company not worth the hassle

January 27, 2022
Rated 1 out of 5 stars

Ordered on Jan 16...

Ordered on Jan 16...
Jan 23 and the order hasn't shipped out yet, yet all items were allegedly in stock.
Definitely not using this store again.
I have a feeling i just lost my money.

January 23, 2022
Efun logo

Reply from Efun

Dear friend. Many thanks for your order and sorry for the inconvenience. Hellvape Dead Rabbit V2 RTA Pyrex Glass 5ml(1pcs/pack) is pre-order, and it will arrive in mid-March. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.

Best regards
Efun Team

Rated 2 out of 5 stars

I placed 2 different orders through…

I placed 2 different orders through them back in December. I have not received anything from them yet. An it has been a month ago I ordered. Very slow to ship out your stuff. I still can't see any movement with either order. They sent me tracking #. But it tells me they haven't received my stuff yet to give me any info.

January 21, 2022
Efun logo

Reply from Efun

Dear Drew,

Many thanks for your order and sorry for keeping you waiting.
Order number: #EF169810
Tracking number: 420456809374869903508126809935=LM0010527441
You can track it here: https://t.17track.net/en#nums=LM0010527441
https://webtrack.dhlglobalmail.com/?trackingnumber=420456809374869903508126809935
Order number: # EF169845
Tracking number: 420456809374869903508101727100=LM0010516473
You can track it here: https://t.17track.net/en#nums=LM0010516473
https://webtrack.dhlglobalmail.com/?trackingnumber=420456809374869903508101727100
From China to the United States, it will be delivered by CN DHL first, and the final journey will be delivered by USPS.
Shipping to the USA usually takes 10~15 days.
Thanks for your patience and sorry for the inconvenience.
We aim to solve all problems as quickly as possible!
Please contact us for assistance!

Best regards
Efun Team

Rated 3 out of 5 stars

Waiting

After payment for more than a week, there are no changes to the order. The website says that the goods are in stock. Support has not been responding for more than a week (the website says that tech support will respond in 48 hours). It looks like a scam. There will be some changes, I will change the rating.
UPD: tech support responded. After receiving the parcel, I will change it to 4 or 5 stars. I still understand that I made an order during the New Year holidays

January 11, 2022

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