Received a pair of shoes and charged £6.00 for shipping, when the company are based in England. They will not send a returns label and make it virtually impossible to return an item!
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See what reviewers are saying
Cant fault them on price or delivery timeline. My only criticism lies in delays when waiting for items that are currently out of stock to be made available. This has happened a couple of times and r... See more
I've been using Efun for 7 years now and they've always been superb. I've had 2 issues (of my making) and they've dealt with them quickly and without question. On top of all this, their shipping... See more
Company replied
Efun.top is the best from the perspective of Varieties, New Products and of course their cheapest prices all over the Internet from my experience, also they got a great deals and sales eventually when... See more
Company replied
Since many years always great service…
Since many years always great service top products and quick shipment :)
September 9, 2021
Reply from Efun
Hi Christian,
Many thanks for your continued business.
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Have a great day and stay safe\(≧▽≦)/
Don’t buy from them
Don’t buy from them, they take your money and never send anything. I have been trying to get in contact for over 2 months. Nothing back, no call. Took my money. Total scam
September 8, 2021
Unprompted review
Reply from Efun
Hello Alaina,
Many thanks for your order and sorry for the trouble caused.
We did refund you. You can see the screenshot in the email we sent you.
Please don't worry, the refund may be need some time to return.
We suggest you ask the bank for details.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Any problems, please contact us.
Great place with great prices
Great place with great prices. Factor in the shipping times.
August 18, 2021
Reply from Efun
Hi Donald,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
You must be joking asking for a review
You must be joking asking for a review! I described my address and you still managed to dismiss it. I wrote Wednesday, Thursday and Friday in the chat and asked for help and still, no one contacted me. I want my money back!
This service is not even one star. It's under the line!
Someone needs to contact me from the team!
July 31, 2021
Reply from Efun
Hi. Timea,
Thank you for taking time out of your busy schedule to write to us and express your grievances on how our services do not meet up your expectations.
We would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.
To help us transfer your complaint to the branch concerned, we would be grateful if you could provide us with vital information to this email: support@efun.top.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Best regards.
Great products , subpar delivery speeds
Delivery took about 1.5 months, which is a tad longer than the advertised 20 days with the EU express method.
The prices on this site are fantastic, easily one of the best options out there if you are on a budget. Their stock is also great, They have just about anything you'll want. Products were in excellent shape when they arrived.
June 14, 2021
Unprompted review
Reply from Efun
Hi friend,
It's nice of you to point out the positives you experienced with our product.
We are constantly striving to satisfy our customers' needs.
We would also like to apologize for the troubles and frustration that you have experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
Efuntop
I have order from them for awhile and I haven't had any problems.
March 28, 2021
Unprompted review
Reply from Efun
Hi Brian,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
Great vendor.
I've been using Efun for 7 years now and they've always been superb. I've had 2 issues (of my making) and they've dealt with them quickly and without question.
On top of all this, their shipping time is excellent. 2 orders I've placed since June have arrived in 8 and 9 days.
Highly recommended.
September 16, 2020
Unprompted review
Reply from Efun
Hi friend,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
I have used efun for ages now and never…
I have used efun for ages now and never had a problem with them, sure it takes a while for the goods to arrive but as they are coming from China you wouldn't expect next day delivery would you! So I just place the order and sit back and wait for it to arrive. As for the actual goods well I've never had at problem whatsoever with them.So I say well done efun, keep up the good work
May 15, 2020
Unprompted review
Reply from Efun
Hi Shuan,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
Enough is enough, cancelled my order
Made an order and after a few day I received a tracking # in which it move to one place somewhere in China for for the next 3 weeks got no notifications of any sort. I emailed them and they asked if I could wait another week for them to locate my package. After a week I emailed them, no response, emailed them again, no response finally I emailed a different email(customer service or something) and asked again to see if they have located my package and they told me the person that does that won't be back for another week. Finally I just cancelled my order, never again will I order anything else from them!
February 14, 2020
Unprompted review
Reply from Efun
Hi friend
Thank you for taking time out of your busy schedule to write to us and express your grievances on how our services do not meet up your expectations.
We would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.
To help us transfer your complaint to the branch concerned, we would be grateful if you could provide us with vital information to this email: support@efun.top.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Best regards.
Read before u buy from that bad store
If I could give 0 stars then I would have done what my item was ordered on 31 Dec 2019 but now today 14 Feb 2020 still not appeared or come to Denmark yet no worse than mega uninvited when replying back to mail when you want the money returned as the item may have disappeared so they say they will send it back but never do they write above that they take the money again if it is they come my item but have written to them whose item comes it will be returned but they don't care about 😠 don't buy in there if your item first gets lost in their system as there are chances then you never see your money again, and they Rip me off from allmost 50 dollars and I never get My 2 mods i pay for 👎😠
February 14, 2020
Unprompted review
Reply from Efun
Hi friend,
Thank you for taking time out of your busy schedule to write to us and express your grievances on how our services do not meet up your expectations.
We would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.
To help us transfer your complaint to the branch concerned, we would be grateful if you could provide us with vital information to this email: support@efun.top.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Best regards.
Rip-off Artists!! DO NOT PURCHASE ANYTHING FROM THESE PEOPLE!!
I ordered a Warwolf e-cig mod back in the first week of October from Efun.top. It took well over a month for me to receive what I paid for! When I inquired as to what the delay was, they told me they were on vacation for a couple of weeks and my order would be placed when they returned - what a pile of crap!
When the order was finally placed, it still took more WEEKS for my product to arrive. When I made further inquiries as to why my product still had not arrived, I was sent a snapshot of where in the shipping process it was; “IN CHINESE!”
When I finally received the e-cig mod, IT COMPLETELY QUI T AFTER ONLY TWO WEEKS of operation!
DO NOT PURCHASE ANYTHING FROM THESE PEOPLE!! I should have checked before I ordered: they have no customer service phone number, or address on their website. So, what are they trying to hide. Rip-off artists I would imagine; and I just got screwed out of 40 dollars!!!
December 21, 2019
Unprompted review
Reply from Efun
Hi Kathleen,
Thank you for taking time out of your busy schedule to write to us and express your grievances on how our services do not meet up your expectations.
We would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.
To help us transfer your complaint to the branch concerned, we would be grateful if you could provide us with vital information to this email: support@efun.top.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Best regards.
Cheap Price Always
Buy here so many years and always good deals. Excellent service too.
November 21, 2019
Unprompted review
Reply from Efun
Hi Rick,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
Reply from Efun
Hi Sally,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
Good site IMO
Had multiple orders and had no problems, the staff is pretty happy to answer my questions too. Overall is a good site and has good deals.
June 3, 2019
Unprompted review
Reply from Efun
Hi Colceriu,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
This company will screw you over every…
This company will screw you over every chance it gets....stay away, order elsewhere...you may get 1 good order, but in whole, they are a scam....
May 21, 2019
Unprompted review
Reply from Efun
Hi Jerry,
Thank you for taking time out of your busy schedule to write to us and express your grievances on how our services do not meet up your expectations.
We would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.
To help us transfer your complaint to the branch concerned, we would be grateful if you could provide us with vital information to this email: support@efun.top.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Best regards.
Took a chance
I found a Revenant Delta 4 mod on eFun.top for what seemed to be a price that was too low. I read the reviews of the site on several rating sites, and was concerned with whether they would fulfill the order or send me a counterfeit device, but I decided to place the order anyway and see what happened, and post my own review of the site either way. I ordered from the US warehouse, and was very surprised when I received a shipped email the next day with a tracking number for USPS. The order arrived 2 days later on a Saturday. I opened the package and it looked to be authentic. Just to be sure, I checked the scratch code on the Revenant site, and it was genuine.
I can't say that everyone will get the service I did, but I was very pleased with my experience with them.
May 1, 2019
Unprompted review
Reply from Efun
Hi David,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
Never had a problem.
Just make sure your item is actually in stock, shipping can be slow, but never had a package not arrive.
March 17, 2019
Unprompted review
Reply from Efun
Hi Khaled,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
Wrong item, they don't care
They send the wrong piece, said they didn't cared and never wanted to refund it or to take it back.
March 13, 2019
Unprompted review
Reply from Efun
Hi friend,
Thank you for taking time out of your busy schedule to write to us and express your grievances on how our services do not meet up your expectations.
We would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.
To help us transfer your complaint to the branch concerned, we would be grateful if you could provide us with vital information to this email: support@efun.top.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Best regards.
I've ordered from them 3 times
I've ordered from them 3 times, each time it was a little slow but I got everything that was ordered. I ordered a "Halloween Vapor Lucky Bag" for $25+shipping. After I placed the order the page said the bag would be a value of $60. I received a iJoy Diamond Mini Kit, iJoy Diamond Baby Tank, four boxes of 3 mesh coils for the tanks & a drip tip. I don't think that's bad for $30.
November 16, 2018
Unprompted review
Reply from Efun
Hi Mark,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
A little slow but really cheap and good stuff
I ordered an RX200 and a TFV4. While I believe this site does sell some clones, it will tell you if its authentic or not. Look for the green tag that says "100% Authentic" on the individual product page. It took a full 14 days to arrive, the website did say 7-15 days but I got pretty nervous when it took 5 days to leave China. In the end, it finally did arrived and all the serial numbers checked out authentic on Wismec and Smok websites. I spent $73.42 including shipping for the two items, well worth the extra two weeks considering my brother paid almost $300 for the same setup! As you will see from my tracking info below, I ordered it back in April and here it is end of August and I'm still vaping on this setup daily with zero complaints. Yea it took two weeks, China's freaking far away, duh....
October 18, 2018
Unprompted review
Reply from Efun
Hi Magen,
It's nice of you to point out the positives you experienced with our product and service.
We are constantly striving to satisfy our customers' needs.
Appreciated your continued business.
Have a great day and stay safe\(≧▽≦)/
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