If you are knocking this product, it’s obvious you are not practicing a complete skin care regimen. I am 88 years old and there are at least three things that I do every single day without fail…PROPE... See more
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These were ordered for myself &as part of Christmas present for one of my sister's.I received frequent updates as to their status in journey from country coming from till they arrived with me earlier... See more
Company replied
I'm still trying to get the purse I ordered in Dec. I I cancelled1st order then received an email it was being sent out again. Have not received yet. Wouldn't recommend ordering anything else
Company replied
Waited quite a while and heard nothing, I did eventually have an email advising me of imminent delivery. It was a relief when it came. Lovely bag but smaller than I was expecting.
Company replied
Company details
Written by the company
We redefine trends, design excellence and bring exceptional quality to satisfy the needs of every aspiring fashionista.
Contact info
The Broadway No. 54-62 Lockhart Road, Wanchai, 00000, Kowloon, Hong Kong
- contact@mail.egratbuy.com
- egratbuy.com
4.1
Great
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
Service was great
August 7, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
very happy with my purchase
very happy with my purchase , just a little disappointed it took 3 weeks to arrive
July 23, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
We will improve our service to let you have a better experience in the future on our website.
If you have any questions, do not hesitate to contact us.
Hope you have a nice day.
Takes to long
July 23, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
We will improve our service to let you have a better experience in the future on our website.
Sorry for any inconvenience caused.
Thanks for your understanding.
Received my order of a wallet
Received my order of a wallet. Love the color. Same as style as other one I have gotten. Time it wears so needed another like it.
July 21, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
Experience with egratbuy.com
I made this purchase and was told it would take 7 to 20 days. Very honest. Able to track daily and my package is now in New Jersey. Can't wait to receive.
July 14, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
Reply from egratbuy.com
Merci beaucoup pour votre amour et votre soutien!
C'est notre grand plaisir de vous servir!
Je te souhaite une excellente journée!
Another wallet that I’m satisfied with
Another wallet that I’m satisfied with. Thank you!
July 9, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
Great bag
8 days from ordering to delivery and from China. How good is that and it is a lovely bag. Thank you.
July 7, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
I did not get a parcel
Dear Sir or Madam,
you sent an email to me asking to give feedback about your service/ But i did not get my bag till now. How can i do it?
All the best
Mrs Galina Oja
July 7, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com, we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
I have not received my handbag
I have not received my handbag, so I don't know if I would like it or not!
July 2, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com, we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
I still haven’t received my purchase…
I still haven’t received my purchase and am wondering where it is. You all want a review and keep send these emails. I would give one if only I could get my purchase
June 18, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com, we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
I can’t write a review as I have not…
I can’t write a review as I have not received the product yet
June 16, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com, we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Very happy
Very happy ! I got what I ordered and it only took a week. I’ve ordered things from other places and it has taken a good month or more. Love the material that my pocketbook is made from I got a blue one.thank you every so much!Rose from Nothern Maine!
June 14, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
So far impressed but haven't received…
So far impressed but haven't received it yet ask me again
June 13, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com, we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Easy to order
Was easy to order but I’m still waiting on delivery so can’t comment on product.
Have now received bag and it’s okay
June 11, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com, we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
I did'nt received my purchase yet bit…
I did'nt received my purchase yet bit until now the service is good. I send an e-mail and received an answer right away
June 10, 2022
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com, we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
quick delivery
quick delivery. i love this handbag i have a blue one, just the right size and u would never know it’s not leather! under $50. is great!
June 10, 2022
Reply from egratbuy.com
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
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