eharmony Canada Reviews 248

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform's organization and ease of navigation, finding the website clean and well-structured. Reviewers also value the extensive profile creation and the detailed questionnaire, which helps in understanding personalities and matching compatible individuals. The ability to connect with others and the thoughtful matches are frequently mentioned as positive aspects. However, some people were dissatisfied with the subscription and pricing, describing it as astronomical and a waste of money. There are concerns about subscription management and billing practices. Some reviewers also noted issues with the user experience, such as difficulty accessing sent likes or seeing who has read messages. Additionally, a few customers mentioned a low number of active members, concerns about profile authenticity, and a lack of photo verification, leading to frustration with the quality of matches.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the ability to create... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers found the site easy... See more

Subscription

People report negative experiences with subscription. Many customers express dissatisfaction with unexpected... See more

Price

Clients share negative opinions on price, with many reviewers describing it as very expensive and a "money... See more

Service

Consumers find service to be ambiguous. While some reviewers express satisfaction, finding many matches and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that people are here to find a serious relationship. I also like it when eHarmony emails me informing me that they have removed someone for reasons they went against policies. I also appreciate... See more

Rated 4 out of 5 stars

I like seeing the photos so I wonder why some guys don't post any at all? Do you tell them they have more chance of success with art least one pic? I wish it was easier to access my sent likes &... See more

Rated 4 out of 5 stars

Excellent profile management. Payments only debited to my account monthly; eg. Match took a 2 year payment all as once, I felt like I was being robbed.

Rated 4 out of 5 stars

Well I was hoping to see someone that had sent me a like but when i got in you had banned them from site so i am not sure why but anyway you are trying to protect the people paying for this service.


3.6

Average

TrustScore 3.5 out of 5

248 reviews

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Rated 5 out of 5 stars

My latest experience with E-H has been…

My latest experience with E-H has been very good.
I am pretty sure I've found a partner, my last soulmate.
In 2019, I lost a soulmate from E-H, had several try outs,but none stuck. In 2022, I suffered a Pfizer vaccine stroke & thought I wouldn't be able to find anyone because after rehab, I walk with a cane & don't drive on public roads. However, thanx to E-H, that has all changed. Thank you so much. Hugh Baird

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

I wanted to join and sent 3 emails re…

I wanted to join and sent 3 emails re membership questions without reply.Sadly eharmony help section that stated they will reply within 24 hrs us a lie. Think they just care about making money. In addition to few , presumably crooks, been blocked while waiting patiently for their so-called customer service to respond. Had deleted my pictures & profile and sure hope my pictures will truly be deleted. Not a trusted company!:(

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

The administrational work E-Harmony…

The administrational work E-Harmony continues to endeavor in. What I mean is that there is no more of a deceptive crooked place than that on line and then on top of that when it comes to the matters of the heart like it does with a dating ap. So the onslaught of fake accounts will continue to always come, and using the highest methods of weeding these out, as far as I can tell, E-Harmony administration is very studious in.

February 6, 2025
Unprompted review
Rated 2 out of 5 stars

Eharmony is a cash grab!

Eharmony does not actually care about their customers, they are more concerned with lining their pockets with your money. Their formula is to prey on the hopes of hopeful singles and then rope them into a lengthy and expensive contract. Subscriptions can not be bought on a per month or trial basis. You must purchase a 6, 12 or 24 month subscription to their website. Upon signing up, you are automatically enrolled into their automated subscription renewal service. This will automatically bill your credit card upon the completion of your initial subscription, without your authorization! You can not cancel your subscription at any time, and Eharmony has a zero refunds policy hidden in their fine print! You would think that a company that claims to have an interest in your personal happiness, would in fact allow you to cancel your subscription, if you do in fact happen to meet a match and find happiness on their website. Why pay hundreds of dollars for a dating/messaging website when you can join somewhere else for free??? Eharmony is a cash grab!

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience with…

I’ve had a fantastic experience with eHarmony and highly recommend it to anyone looking for a meaningful connection. The platform does an excellent job of matching you with potential partners who share similar values, interests, and long-term relationship goals. I really appreciate the detailed personality profile and the science behind the matching algorithm—it feels like they truly take the time to understand who you are and what you’re looking for.

The user interface is easy to navigate, and I love that eHarmony takes a more thoughtful and intentional approach to dating, which sets it apart from other platforms. It’s not just about swiping through profiles; the focus on compatibility and shared values really makes a difference.

The conversations I’ve had through eHarmony have been genuine and meaningful, and I feel confident that the people I connect with are also serious about finding a lasting relationship. I’ve met some amazing people through this platform, and it has definitely been worth the investment of time and energy.

If you’re looking for a dating platform that goes beyond the superficial and really fosters deep connections, eHarmony is an excellent choice.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Safety first and foremost.

I have tried different date sites, but eHarmony is the one that I feel more comfortable with.
They have blocked, any suspicious activity, very quickly, therefore building a sense of trust and confidence.
I have had the opportunity to meet, with quite a few people and have scored some interesting friendships.
I would highly recommend this site, with no doubt in my mind.

March 14, 2024
Unprompted review

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