Élan Laser Clinics UK Reviews 

156
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Write your reviews on Laseraid - same investors and an operating business I heard from a very good source It was going through a pre pack and the SMITHFIELD group investors pulled out at the v... See more

Rated 5 out of 5 stars

Just had a Microneedling/High Frequency facial with Alice. Wow! Alice was so attentive checking the settings were comfortable for me. She followed the treatment with a Phyto mask under the LED ligh... See more

Company replied

Rated 5 out of 5 stars

5****** Firstly you notice how clinical and professional it is from the outside. Then going in it definitely reflects. You feel instantly at ease. All staff are warm and welcoming and very pr... See more

Company replied

Rated 5 out of 5 stars

I had my first visit to Elan Hale Barns. I was greeted by a friendly receptionist who made an excellent cup of tea! I was having a HydraFacial with Emily, I have had many HydraFacial's elsewhere. Em... See more

Company replied

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(156)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I have tired laser treatment for the first time at Elan clinic. I have had an excellent experience. My first consultation and treatment afterwards was with Lauren. She made me so comfortable and answered all my queries very patiently. She and the whole team at Elan are very sweet and friendly. I highly recommend it to everyone.

July 20, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Really glad to hear this, Grishma. Thank you.

Rated 5 out of 5 stars

What a fantastic experience at Elan

What a fantastic experience at Elan, from start to finish I felt looked after and cared for. I was able to discuss exactly what I wanted to achieve with my skin and what procedures would suit me. The staff were friendly and so inclusive, I was particularly impressed with the pro-nouns on the staffs badges. Looking forward to starting my treatments. Thank you so much to all the team x

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Thank you so much for your review, Ray. We're glad your skin consultation gave you a solid treatment plan and can't wait to support you on your journey to being the best you.

Rated 5 out of 5 stars

Great service

Knowledgeable, great staff and treatments in lovely surroundings. Staff always check you are comfortable and happy with your treatments and treatment plan.

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Thanks, Sue. See you again soon.

Rated 5 out of 5 stars

Excellent treatment

Lovely, friendly, high end clinic/salon.
I had a facial with Alice who was friendly, professional and very knowledgeable about all the products.
My skin felt amazing afterwards and the treatment was so relaxing and made my skin glow.
I will definitely book more treatments, my skin is looking so much better after just one appointment.

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Great, glowing skin is a right! :-) Can't wait to see you again, Amanda.

Rated 5 out of 5 stars

Lovely clinic

Lovely clinic! Knowledgeable, approachable and nice staff. Would definitely recommend 👍🏻

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Thanks, Katie! Great to hear.

Rated 5 out of 5 stars

My new favourite clinic

My new favourite clinic! The staff are wonderful and go above and beyond. The manager is amazing.

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hi Holly; we think you're talking about our Leeds clinic Manager, Shea, and she is indeed a star! Thanks for your review.

Rated 5 out of 5 stars

Beautiful Clinic

Beautiful Clinic! So relaxing and welcoming!

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Thanks Rosie. We love your feedback.

Rated 5 out of 5 stars

Injectables with Nurse Hannah 💉

I have recently had some injectable treatments with Hannah and I’m delighted with the results! I feel so much better when I look in the mirror, friends have said I look great but no one knows why 😉 Thanks Nurse Hannah 😍

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hannah is fabulous, isn't she!? Glad you're feeling your best self, Lynda. See you again soon.

Rated 5 out of 5 stars

First impressions have been so great

First impressions have been so great. Such a helpful team, great space and easy parking!! Looking forward to starting my treatments ☺️

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hi Tamsin. Our Leeds clinic is indeed fab and the parking is super convenient. Thanks for your review.

Rated 5 out of 5 stars

Excellent treatments available at this…

Excellent treatments available at this new clinic in my area! Modern & upto date facilites with some of the best technology Ive ever seen, my Therapist Clare was amazing & has a wealth of knowledge ensuring my treatment was tailored exactly to my skin needs!!! Carbon facial already giving amazing results! 👏

June 30, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

We love a Carbon Facial, Emma. Great choice. See you and your glowing skin again soon.

Rated 5 out of 5 stars

SO impressed!!

From someone who has had experience on both sides of working in the aesthetic industry and also receiving treatments, of all kinds from massage, laser hair removal, skin peels, micro needling, hydra facials, botox and filler I am more than impressed with Elan!
The quality, firstly of their devices is second to none.
The wealth of experience of their staff is impressive and incredibly reassuring and the clinic itself is simply beautiful. I will go no place else for all my skin care needs from now on.
I have experienced the Elan luxe facial and radio frequency microneedling treatments so far and WILL be having regular hydrafacials! Effective and relaxing treatments - what more could you want??
Thank you Elan!

June 29, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

We are thrilled you have enjoyed your experience with élan, Claire. It's a pleasure to see you and your gorgeous skin and we can't wait to see you again soon.

Rated 5 out of 5 stars

I had an elanluxe facial with Claire-…

I had an elanluxe facial with Claire- it was lovely!! My face looked instantly refreshed and the hand/ arm massage was a bonus and really helped me relax! I had a follow up appointment where I had a full skin consultation with Alice who gave me great advice on my next treatment…I have booked a course of Hydrafacial and I cannot wait for them to start!

June 29, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Great choice, Andy. Your skin is going to love you for it. Thank you for your review and see you again soon.

Rated 5 out of 5 stars

Laser hair removal with Tory

First time having hair removal and what have I been waiting for after years of waxing! Tory was very professional and put me at ease as I was quite nervous. She obviously knows her stuff as she explained everything thoroughly and was very knowledgeable. So far the results have been amazing and I’m looking forward to seeing the final results, beautiful clinic with a lovely atmosphere. Would highly recommend.

June 29, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hi Paul, thank you for your review. Glad to hear you've ditched the wax in favour of the laser! Great decision. See you again soon.

Rated 5 out of 5 stars

I have just had my third session of…

I have just had my third session of laser hair removal with Molly at the Springs Leeds and am seeing amazing results with very little regrowth. Molly is lovely, very professional, organised, skilled and able to put me at ease during the sessions. I can highly recommend Elan clinic.

June 29, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Thank you for your review, Nicola. Molly will be thrilled to hear your feedback.

Rated 5 out of 5 stars

I had an amazing hydrafacial with…

I had an amazing hydrafacial with Alice. She was really friendly and listened carefully to my needs and adapted things when necessary. I loved that she talked through what she was doing and explained things throughout. The massage section was super relaxing and just what a tired new mum needed. She was also really knowledgeable about the products and gave me some great advice to take home. I would highly recommend a treatment with Alice. The clinic is also very bright and airy, lovely clean rooms and feels very high end. A real treat!

June 29, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hi Catriona, thank you so much for your review. Tired new Mums more than deserve great skin and some time to themselves so we're delighted to hear you've had a lovely experience at our Leeds clinic. You know where we are when you're ready for your next treat :)

Rated 5 out of 5 stars

10/10 excellent

It’s a lovely clean and calming environment. Molly is very professional and friendly. Everything is explained really well and you really feel in safe hands.

June 27, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Fabulous, Lucy, thank you for your review.

Rated 5 out of 5 stars

Full body laser hair removal

I’m part way though a full body hair removal process with Tory at Elan clinics at the springs in Leeds.
The whole experience has been wonderful, from the first consultation to the continued appointments. This is my first time having hair removal and as a Trans person I was very nervous about my consultation and appointments - I shouldn’t have been, everyone has been so lovely and respectful throughout and Tory has been amazing at putting me at ease.
The hair reduction has been amazing for me, after only a couple of sessions I can see a huge difference. My facial stubble is almost gone and my body hair has been massively reduced.
After years of battling with shaving/hair removers/ILP/waxing nothing comes close.
The clinic it’s selfs is a really nice environment, Morden and fresh, and all the staff are super friendly and helpful.

I would highly recommend this clinic.

June 27, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hi Claire. We champion the notion of being unapologetically you so we're delighted to read that you feel so welcome and comfortable at élan. We absolutely celebrate you being more YOU. See you again soon :-)

Rated 5 out of 5 stars

Five stars - Highly recommend

I’ve had 2 sessions of microneedelling with Lauren - who is the most patient and informative therapist. She explained everything to me before stating, during and after the treatment.
I can really see a difference in my skin already combined with using the serums which Lauren recommend to me . X

June 25, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hi Julie - thanks for your review! Great to hear you're so happy with your treatment and products. See you again soon.

Rated 5 out of 5 stars

I have been going to the Elan clinic to…

I have been going to the Elan clinic to see Lauren for my Hydrafacials and have always had a great experience. Lauren is very professional and knowledgeable, and she has given me lots of skincare advice to help improve my skin in between my facials. I would recommend them to anyone, and the offers they put on can be very helpful and make skincare more accessible.

June 24, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Hi Sarah, thank you for your review. We love a good Hydrafacial.

Rated 5 out of 5 stars

would 100% recommend!

I’ve loved my experience with Elan. The staff are extremely welcoming and knowledgeable. Big thanks to Molly for making me feel comfortable at my appointments.

June 24, 2022
Unprompted review
 Élan Laser Clinics UK logo

Reply from Élan Laser Clinics UK

Thanks, Nandita. We really appreciate your review and look forward to see you soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look