Electric-Solar Reviews 157

TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Hopeless. Paid for express delivery. Nothing. Not even an explanation or apology. All attempts at contact fail - emails unanswered, phone unanswered, messages unanswered. Asked for a full refund. Sa... See more

Rated 4 out of 5 stars

Items were ok. Not the fastest delivery, also a sheet of adhesive label's I'd ordered weren't protected sufficiently and arrived creased as they were packaged in a large plastic bag. Update. Obvi... See more

Company replied

Rated 5 out of 5 stars

Really good group to do business with. I spoke to someone on the line who asked us detailed questions about our requirements and then ensured we were making the right decision. Ordering process was s... See more

Rated 2 out of 5 stars

Order placed in December 2024, product was due to arrive by later December but never did. I contacted electric solar multiple times (very difficult to locate contact info), I never received any resp... See more

Company details

  1. Solar Energy Equipment Supplier

Written by the company

Your Specalists in Electrical and Renewable products. Ranging from Solar panels to battery storage. On Hand to provide as much help as possible. with a wealth of knoweldge carrying solar and renewable installations we can help you decide excatly what product will work for yourself.


Contact info

2.9

Average

TrustScore 3 out of 5

157 reviews

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2.9

All reviews

(157)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service, quality product and quick delivery
Everything you need from a company. I would recommend Electric-Solar to family and friends.

August 21, 2024
Rated 5 out of 5 stars

Impresed by heat pump specialist

Very knowledgeable heat pump specialist. He performed a very thorough review of the property. He listened to what I was wanting and found creative ways to make as much use as possible of the existing heating system to save money and to minimise disruption.

August 21, 2024
Rated 2 out of 5 stars

Way overpriced P&P

Way overpriced P&P. After 6 days contacted vendor and no response. Then they despatched item on tracked24. Would have been quicker and cheaper on standard mail and posting timely. 8 days total. Items as expected

August 13, 2024
Rated 5 out of 5 stars

Speedy Delivery!!

After reading the reviews I was worried about the timescale but payed the fast delivery expecting a couple of days, purchase the product 6pm, next day at 11am I had it home. Fast service, box in perfect condition and the product is exactly what we needed.

August 8, 2024
Rated 1 out of 5 stars

Not responsive

Item marked as dispatched but not posted 10 days after due delivery date. No responses to phone calls or emails. Has left me wondering if I've been scammed. Would not recommend!

July 10, 2024
Rated 1 out of 5 stars

Paid extra for express delivery

Paid extra for express delivery. Order came 5 days late and I am still waiting on return communication from 2 previous messages. Try calling customer service and just get half a message and then cut off. Had to explain delay in fitting to my customer making me and my business look like amateurs, Will not be using again

June 26, 2024
Rated 1 out of 5 stars

Really poor service

Really poor service , tried to chase order several times but no answer on the phone, no reply to voice messages, no reply to emails. Order arrived eventually after 14 days but would never recommend or use again. This is the worst service I have ever received with an online purchase.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Placed order last week

Placed order last week, paid for faster delivery option. Item should have been delivered by latest today. No email confirming item has been shipped, so won't be coming today then! Had to cancel the electrician who was due to come and fit the item, next week, as I have no indication when the item will be arriving. Tried calling but you are just sent in a loop or asked to leave a message, can't talk to a real person. I have also emailed them but again no response. Will be going down the disputes resolution with my credit card. Wish I had read this page before ordering, lesson learnt!

June 6, 2024
Unprompted review

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