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The Electric Car Scheme Reviews 

1,215
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable throughout the entire vehicle selection process. People also mention that the overall service is smooth, seamless, and well-supported by clear communication and prompt responses from start to finish. Though some reviewers were not happy with extended waiting times and significant delays regarding vehicle delivery dates. Consumers occasionally experienced frustrating challenges with communication and administrative follow-ups once the order was officially placed. A few individuals noted difficulties reaching support teams when trying to resolve unexpected issues with their orders.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional support and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting the supportive, knowledgeable,... See more

User experience

Consumers find user experience to be exceptionally positive, describing the process as smooth,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that the overall process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Riccardo was fantastic from start to finish when ordering my new car. He was friendly, professional and always happy to help. He even went above and beyond by helping me arrange a subscription car to... See more

Company replied

Rated 5 out of 5 stars

Charlie (Elliott) from the electric car scheme has made my experience blissful from start to finish. He consistently kept me up to speed with everything happening behind the scenes, answered all my qu... See more

Company replied

Rated 5 out of 5 stars

A fantastic service provided by the Electric Car Scheme team. I was superbly supported and guided by Henry Flynn - thank you. Throughout engagement was timely, informed and supportive. And now I just... See more

Company replied

Rated 5 out of 5 stars

Adam Constantinides has been really helpful throughout the process so far. Can communicate both by email and phone to go through the order details and has been fairly responsive. Helped with getting t... See more

Company replied


Company details

  1. Electric Motor Store
  2. Auto Broker
  3. Environmental Organization
  4. Leasing Service

About The Electric Car Scheme

Written by the company

The Electric Car Scheme helps people switch to electric cars. We set up salary sacrifice schemes for UK businesses. They can then offer their employees access electric cars in the cheapest way possible. Employees can save 20-50% on any electric car through salary sacrifice. The employer provides the car, and the employee sacrifices their salary in return. This enables employees to pay out of their salary before tax.

The UK government is supporting the switch to electric by providing these tax incentives. The Electric Car Scheme makes it hassle-free, risk-free, and cost-free for businesses to pass on these savings to their employees.

In short, we do for electric cars what the ‘Cycle to Work Scheme’ did for bicycles.

We believe that every person wants to make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.

Salary sacrifice for electric cars

Written by the company

Save 20-50% on any electric car through salary sacrifice
Salary sacrifice saves 20-50% on the cost of any electric car by paying from salary before tax. The Electric Car Scheme makes it a no-brainer for employers with first-rate risk protection, best prices available, and will manage the scheme at no cost. Join our 5 star salary sacrifice scheme to help your team on their journey to Net Zero.
Driving down CO2 Emissions
At The Electric Car Scheme, we understand that every person can make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.
Unlocking government tax savings
The government's tax incentives for electric cars promote sustainable choices. But they are complex and difficult to access. At The Electric Car Scheme, we make it simple to access the government tax incentives for our Net Zero transition.
The obvious choice
We believe sustainable choices should be obvious and affordable. That means no trade-offs. When the choice is better for your wallet and better for the environment – it’s a no brainer. We enable everyone to make the choice to accelerate the transition to net zero.

Contact info

Salary Sacrifice for Electric Cars

Save 20–50% on any electric car with The Electric Car Scheme

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,215)

440 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris Dalston has been great through…

Chris Dalston has been great through this experience! He has such great patience and a high standard of service and always followed up! Also my family love our new car... Thanks for everything!

May 14, 2026
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Reply from The Electric Car Scheme

Hi Missica,

Thank you for your lovely review.

We're so pleased to hear that Chris made such a positive impact on your experience. His patience, dedication and commitment to providing excellent service are qualities we greatly value, so it's fantastic to know that he kept you supported and informed throughout the process.

Most importantly, we're delighted to hear that your family loves the new car! There's nothing better than knowing we've helped get customers into a vehicle that they can truly enjoy.

We'll make sure your kind words are passed on to Chris – he'll be thrilled to receive your feedback.

Thank you for choosing The Electric Car Scheme, and we wish you and your family many happy miles ahead!

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great experience

Great experience using The Electric Car Scheme to secure our first salary sacrifice electric car.
Marios and Alex were both very helpful and provided us with all the information we needed at each stage of the process. The follow up to ensure all had gone smoothly was much appreciated too - thanks both!

July 10, 2026
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Reply from The Electric Car Scheme

Hi Vicki,

Thank you for your wonderful review.

We're delighted to hear that your first salary sacrifice EV experience was such a positive one. It's great to know that Marios and Alex were able to provide the information and support you needed throughout the journey.

We're also pleased that the follow-up after delivery was appreciated. Ensuring everything has gone smoothly and that our customers feel supported even after receiving their vehicle is an important part of the service we strive to provide.

We'll be sure to pass your kind words on to both Marios and Alex – they'll be delighted to hear them.

Thank you for choosing The Electric Car Scheme, and we hope you're enjoying your new EV.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

I have had a fantastic experience with Charlie

I have had a fantastic experience with the Electric Car Scheme,
My EV Specialist Charlie made the whole process so easy and kept in constant contact talking me through each step and keeping me fully up to date with anything I needed to know.
I have recommended the The Electric Car Scheme to so many of my friends.

July 13, 2026
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Reply from The Electric Car Scheme

Hi Charlotte,

Thank you for your fantastic review!

We're delighted to hear that you had such a positive experience with The Electric Car Scheme. Making the process simple and stress-free is exactly what we aim for, so it's wonderful to know that Charlie's support, guidance and regular communication helped make your journey such an enjoyable one.

Keeping customers informed every step of the way is incredibly important to us, and we're pleased that Charlie was able to ensure you always knew what was happening and what to expect next.

We're especially grateful that you've recommended The Electric Car Scheme to your friends. Personal recommendations mean a great deal to us and are the highest compliment we can receive.

We'll be sure to pass your kind feedback on to Charlie – he'll be thrilled to hear it.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Ben was very helpful throughout -

Ben was very helpful throughout -

July 10, 2026
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Reply from The Electric Car Scheme

Hi Richard,

Thank you for your review.

We're delighted to hear that Ben was so helpful throughout your journey with us. Providing friendly, knowledgeable support every step of the way is what we strive for, and it's great to know that Ben helped make your experience a positive one.

We'll be sure to pass your kind feedback on to him.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and quick to reply to queries. This is my second time using the electric car scheme, I am very pleased with the process from the selection of the car to the car being ordered. Always kept up to date on the state of the order and what is required to move the order along.

July 13, 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Joe,

Thank you for your continued trust in The Electric Car Scheme.

It's especially rewarding to hear from returning customers, so we're delighted that your second experience with us has been just as positive as your first. Knowing that you chose to come back speaks volumes, and we're pleased that the process remained smooth from selecting your vehicle through to placing the order.

Keeping customers informed throughout the journey is something we take great pride in, so it's wonderful to hear that you felt updated at every stage and always knew what was needed to keep things moving forward. We're also glad that the team's responsiveness helped make the experience straightforward and stress-free.

Thank you for taking the time to share your feedback. We hope you enjoy your new vehicle and look forward to supporting you again in the future.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

I have nothing but praise for the…

I have nothing but praise for the electric car scheme. The process was really easy, staff members throughout the process were helpful and actioned my requests very quickly. Definitely recommend this business to both employers and employees.

July 10, 2026
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Reply from The Electric Car Scheme

Hi Gary,

Thank you for such a positive review.

It's wonderful to hear that you found the entire process easy and that the team was able to respond quickly and helpfully whenever you needed support. We work hard to make the journey as simple and efficient as possible, so it's incredibly rewarding to know that this was your experience.

We're especially grateful for your recommendation to both employers and employees. Helping organisations offer valuable benefits while making it easy for employees to access electric vehicles is at the heart of what we do.

Thank you for choosing The Electric Car Scheme and for taking the time to share your feedback. We truly appreciate it.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Rebecca and Yasmin have been great…

Rebecca and Yasmin have been great getting everything sorted for me and making sure everything ran smoothly. They moved fast and made sure my car was delivered within a week of me choosing it.

July 10, 2026
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Reply from The Electric Car Scheme

Hi Natalie,

Thank you for your fantastic review.

We're so pleased to hear that Rebecca and Yasmin helped make the process smooth and straightforward for you. Securing and delivering a vehicle within a week is a fantastic result, and it's great to know that their efficiency and attention to detail helped get everything arranged so quickly.

We'll be sure to pass on your kind words to both Rebecca and Yasmin. They’ll be delighted to hear that their support made such a positive impact on your experience.

Thank you for choosing The Electric Car Scheme. We hope you're enjoying your new car and all the benefits that come with it.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great car scheme

Great service from the Electric Car Scheme team, especially Rebecca and Zahir. They were always polite, friendly, and reassuring, and made the whole process feel straightforward. Overall, everything was smooth and well explained.

The only area I think could be improved is the portal, as the status updates were quite generic and didn't always provide much detail on what was happening with the order. That said, whenever I needed more information, I could always give Zahir a call. He was incredibly helpful, kept me informed, and proactively escalated my order when it was delayed, even though the delays were outside of the scheme's control. Having that level of support made a real difference and gave me confidence that everything possible was being done.

July 6, 2026
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Reply from The Electric Car Scheme

Hi Dominika,

Thanks for your great review and words. 

We will certainly take your feedback and pass it on to our developer team and see if we can further improve our portal.

All the best!
Jagg

Rated 5 out of 5 stars

Henry was brilliant

Henry was brilliant. Kept me updated all the way. When choosing a car I wasn't rushed and was able to fully investigate different options and change my mind when no 100% happy. Load of info when taking the car and follow up to support and answer questions. Would recommend.

November 25, 2025
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Reply from The Electric Car Scheme

Hi Anthony,

Thank you for your wonderful review.

We're delighted to hear that Henry provided such a positive experience throughout your journey. Choosing a new car is a big decision, and it's important to have the time and space to explore all the options available. It's great to know that Henry supported you through that process, ensuring you never felt rushed and helping you find a vehicle you were truly happy with.

We're also pleased that you felt well informed both before and after delivery. Providing ongoing support and being available to answer questions is a key part of the service we aim to deliver, so it's fantastic to hear that this made a difference to your experience.

We'll be sure to pass your kind feedback on to Henry. Thank you for your recommendation and for choosing The Electric Car Scheme.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Quick and Easy

Ben made the process straight forward, presenting the various options I was looking for allowing me to make an informed decision. The vehicle i ordered was in stock meaning delivery was booked quickly and the car received shortly after.

July 6, 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi George,

Thank you for your great review.

We're delighted to hear that Ben helped make the process straightforward and provided you with the information you needed to make an informed decision. Taking the time to explore different options and find the right vehicle is an important part of the journey, so it's wonderful to know you felt well supported throughout.

It's also fantastic that your chosen vehicle was available from stock, allowing for a quick turnaround from order to delivery. There's nothing quite like getting behind the wheel sooner than expected!

We'll be sure to pass your kind feedback on to Ben, who will be pleased to hear that he helped make your experience such a positive one.

Thank you for choosing The Electric Car Scheme, and we hope you're thoroughly enjoying your new car.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Fantastic Customer Service

I can honestly say it has been a pleasure dealing with Louis, Yasmin and Rob from the Electric Car Scheme. They kept me informed throughout the process and answered any question. Rob made sure I was confident in driving my new electric car before leaving.

Fantastic service. Thank you.

July 8, 2026
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Reply from The Electric Car Scheme

Hi Michaela,

Thank you for your fantastic review.

We're so pleased to hear that it was a pleasure working with Louis, Yasmin and Rob throughout your EV journey. Providing clear communication and support at every stage is something we pride ourselves on, so it's wonderful to know that the team kept you informed and were always on hand to answer your questions.

We'll be sure to share your kind feedback with Louis, Yasmin and Rob – they'll be delighted to hear it.

Thank you for choosing The Electric Car Scheme. We hope you're enjoying every mile in your new EV.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great all round!

Easy communication & fast service

July 7, 2026
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Reply from The Electric Car Scheme

Hi Nerhan,

Thank you for your review.

We're delighted to hear that you found the communication easy and the service fast. We know that a straightforward, responsive experience can make all the difference, so it's great to know that was reflected in your journey with us.

Thank you for choosing The Electric Car Scheme and for taking the time to share your feedback. We hope you're enjoying your new vehicle.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Fantastic experience from start to finish - Henry and Aaron were both great

I had a great experience with The Electric Car Scheme, which I have access to via the Mintago benefits platform.

After my initial enquiry, Henry Flynn was brilliant; he really took the time to help me identify the best options that suited my needs. Because I was looking for a quick turnaround, Henry went above and beyond to secure a stock vehicle, meaning I had my new car delivered in under a month from the initial order!

Throughout the process, Aaron Figgett from the Ops team was excellent. He was incredibly communicative, keeping me updated on the lease progress and promptly answering any questions I had.

The whole process from start to finish was seamless and stress-free. If you are looking to get an electric vehicle through a salary sacrifice scheme, I couldn’t recommend this team enough.

July 7, 2026
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Reply from The Electric Car Scheme

Hi Jamie,

Thank you for taking the time to leave such a detailed review.

We're thrilled to hear that your experience with The Electric Car Scheme was such a positive one from start to finish. Finding the right vehicle can sometimes be challenging, particularly when you're working to a tight timeframe, so it's fantastic to hear that Henry took the time to understand your requirements and was able to secure a stock vehicle that met your needs. Receiving your new car in under a month is a great outcome!

It's also wonderful to hear your praise for Aaron. Keeping customers informed throughout the leasing process is a crucial part of delivering a great experience, and we're delighted that his proactive communication and responsiveness helped make everything run smoothly.

What we enjoyed most about your review is hearing that the entire journey felt seamless and stress-free. That's exactly the experience we aim to create for every customer, and feedback like yours makes all the hard work worthwhile.

We'll be sure to share your kind words with both Henry and Aaron, who will be delighted to know they made such a positive impact.

Thank you again for your recommendation and for choosing The Electric Car Scheme. We hope you're loving your new EV.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Positive customer experience

Throughout the process Henry kept me consistently informed, answered every question clearly, and made sure I understood process.

Henry went above and beyond, by accommodating my communication means of via text and phone calls that fit my schedule. Henry’s communication was timely, transparent and supportive.

This is an example of a positive customer experience.

Thank you.

July 9, 2026
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Reply from The Electric Car Scheme

Hi Michael,

Thank you for such a thoughtful review.

We're delighted to hear that Henry provided such a positive experience throughout your journey. Keeping customers informed and ensuring they fully understand the process is something we place great importance on, so it's wonderful to know that Henry's clear communication and support made a real difference.

It's especially pleasing to hear that he adapted his approach to suit your preferred methods of communication and schedule. Taking the time to work around our customers' needs is all part of delivering the level of service we strive for.

Your comments about Henry's timely, transparent and supportive communication are greatly appreciated, and we'll be sure to share your feedback with him. He'll be delighted to know that his efforts helped create such a positive experience.

Thank you again for your kind words and for choosing The Electric Car Scheme.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

I ordered a Tesla modey y 2026 premium

I ordered a Tesla modey y 2026 premium, it took a while to come due to internal issues with Tesla delivery system. Electric Car scheme was very supportive during this period giving me weekly updates

June 30, 2026
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Reply from The Electric Car Scheme

Hi Peter,

Thank you for your review.

We appreciate that the wait for your Tesla Model Y was longer than expected, and we're grateful for your patience throughout the process.

We're pleased to hear that the team was able to support you during this period with regular weekly updates and communication. When delivery timelines change, keeping customers informed is incredibly important, so it's great to know that you felt supported while waiting for your vehicle to arrive.

Most importantly, we hope you're now enjoying your new Tesla Model Y and that it has been worth the wait.

Thank you for choosing The Electric Car Scheme and for sharing your experience.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

The experiance was very good

The experiance was very good, Alex Antoni was very attentive, and promptly called back if i had any issues.i would certainly use The Electric Car Scheme again.

June 30, 2026
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Reply from The Electric Car Scheme

Hi Andrew,

Thank you for your kind review.

We're delighted to hear that you had such a positive experience with The Electric Car Scheme. It's great to know that Alex was attentive throughout the process and always made himself available to help, promptly returning your calls whenever you had questions or needed support.

Providing reliable, responsive service is something we strive for, so your feedback will mean a lot to Alex and the wider team.

We're especially pleased to hear that you would choose to use The Electric Car Scheme again in the future. Thank you for placing your trust in us, and we hope you're enjoying your vehicle.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

I give the 5 stars to Sara

I give the 5 stars to Sara, Darlene and Yasmin.
Thank you for your professionalism in doing what you said you would do. I appreciate honesty and integrity. Thanks for turning it all around for me. I send the 3 of you my best wishes.

I can pull off yellow!

Chris Hunt.

July 9, 2026
Unprompted review
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Reply from The Electric Car Scheme

Hi Chris,

Thank you, Chris, for your wonderful review.

We're delighted to hear that Sara, Darlene and Yasmin were able to provide the level of service and support you deserved. Honesty, integrity and delivering on our promises are values we take seriously, so your recognition of these qualities means a great deal to us.

It's especially rewarding to hear that the team were able to help turn things around for you and leave you with a positive experience. We'll make sure your kind words and best wishes are passed on to all three of them – they'll be thrilled to receive your feedback.

And as for the yellow car? It sounds like you've proved that you can absolutely pull it off!

Thank you again for taking the time to share your experience, Chris. We hope you enjoy every mile ahead.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Thank you Alex!

Alex was super helpful, we started not knowing anything about the process and our options and left feeling fully informed and excited about the outcome.

July 7, 2026
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Reply from The Electric Car Scheme

Hi Steph,

Thank you for taking the time to leave a review.

It's fantastic to hear that Alex was able to guide you through the process and turn what can sometimes feel like a confusing starting point into an exciting and informed decision. One of our main goals is to make EV salary sacrifice simple to understand, so we're delighted that you felt fully informed about your options and confident in your choice.

We'll be sure to pass your kind feedback on to Alex. He'll be thrilled to know he helped make your journey such a positive one.

Thank you for choosing The Electric Car Scheme, and we hope you're enjoying the excitement of your new vehicle.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Chelsea was superb throughout the…

Chelsea was superb throughout the process, nothing too much trouble and would highly recommend.

July 7, 2026
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Reply from The Electric Car Scheme

Hi Grahame,

Thank you for your wonderful review and recommendation.

We're so pleased to hear that Chelsea provided such great support throughout your journey. Going the extra mile for our customers is something we take great pride in, so it's fantastic to know that nothing ever felt like too much trouble and that you felt well looked after from start to finish.

We'll be sure to share your kind words with Chelsea – she'll be delighted to hear them.

Thank you for choosing The Electric Car Scheme, and we hope you're enjoying your new vehicle.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great support

Chelsea has been great in supporting me to find the right car and get everything sorted!

July 6, 2026
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Reply from The Electric Car Scheme

Hi Dougal,

Thank you for your 5* review!

We're delighted to hear that Chelsea was able to support you in finding the right car and help get everything arranged smoothly.

We'll be sure to pass on your feedback – she'll be thrilled to hear that her support was appreciated.

Best wishes,
Sarah @ The Electric Car Scheme

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