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The Electric Car Scheme Reviews 

1,217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable throughout the entire vehicle selection process. People also mention that the overall service is smooth, seamless, and well-supported by clear communication and prompt responses from start to finish. Though some reviewers were not happy with extended waiting times and significant delays regarding vehicle delivery dates. Consumers occasionally experienced frustrating challenges with communication and administrative follow-ups once the order was officially placed. A few individuals noted difficulties reaching support teams when trying to resolve unexpected issues with their orders.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional support and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting the supportive, knowledgeable,... See more

User experience

Consumers find user experience to be exceptionally positive, describing the process as smooth,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that the overall process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Riccardo was fantastic from start to finish when ordering my new car. He was friendly, professional and always happy to help. He even went above and beyond by helping me arrange a subscription car to... See more

Company replied

Rated 5 out of 5 stars

Charlie (Elliott) from the electric car scheme has made my experience blissful from start to finish. He consistently kept me up to speed with everything happening behind the scenes, answered all my qu... See more

Company replied

Rated 5 out of 5 stars

A fantastic service provided by the Electric Car Scheme team. I was superbly supported and guided by Henry Flynn - thank you. Throughout engagement was timely, informed and supportive. And now I just... See more

Company replied

Rated 5 out of 5 stars

Adam Constantinides has been really helpful throughout the process so far. Can communicate both by email and phone to go through the order details and has been fairly responsive. Helped with getting t... See more

Company replied


Company details

  1. Electric Motor Store
  2. Auto Broker
  3. Environmental Organization
  4. Leasing Service

About The Electric Car Scheme

Written by the company

The Electric Car Scheme helps people switch to electric cars. We set up salary sacrifice schemes for UK businesses. They can then offer their employees access electric cars in the cheapest way possible. Employees can save 20-50% on any electric car through salary sacrifice. The employer provides the car, and the employee sacrifices their salary in return. This enables employees to pay out of their salary before tax.

The UK government is supporting the switch to electric by providing these tax incentives. The Electric Car Scheme makes it hassle-free, risk-free, and cost-free for businesses to pass on these savings to their employees.

In short, we do for electric cars what the ‘Cycle to Work Scheme’ did for bicycles.

We believe that every person wants to make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.

Salary sacrifice for electric cars

Written by the company

Save 20-50% on any electric car through salary sacrifice
Salary sacrifice saves 20-50% on the cost of any electric car by paying from salary before tax. The Electric Car Scheme makes it a no-brainer for employers with first-rate risk protection, best prices available, and will manage the scheme at no cost. Join our 5 star salary sacrifice scheme to help your team on their journey to Net Zero.
Driving down CO2 Emissions
At The Electric Car Scheme, we understand that every person can make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.
Unlocking government tax savings
The government's tax incentives for electric cars promote sustainable choices. But they are complex and difficult to access. At The Electric Car Scheme, we make it simple to access the government tax incentives for our Net Zero transition.
The obvious choice
We believe sustainable choices should be obvious and affordable. That means no trade-offs. When the choice is better for your wallet and better for the environment – it’s a no brainer. We enable everyone to make the choice to accelerate the transition to net zero.

Contact info

Salary Sacrifice for Electric Cars

Save 20–50% on any electric car with The Electric Car Scheme

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,217)

440 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic support from the start and…

Fantastic support from the start and all they during the process - was even able to help with getting the car ahead of schedule which was a great relief as i was without a car.

Ash who i dealt with was always on hand to assist even with the most remedial of questions

May 29, 2026
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Reply from The Electric Car Scheme

Hi David,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that you had such a positive experience with The Electric Car Scheme and that Ash was able to support you throughout the process. It's especially great to know that we were able to help get your vehicle delivered ahead of schedule, providing some much needed relief while you were without a car.

Providing responsive support and clear communication every step of the way is something we take great pride in, so it's wonderful to hear that Ash was always on hand to assist and answer any questions you had along the journey.

Thank you again for choosing The Electric Car Scheme. We truly appreciate your kind words and hope you enjoy your new vehicle for many miles to come.

Best wishes,

Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

Fantastic engagement with Henry from…

Fantastic engagement with Henry from the outset. Extremely engaging and knowledgeable. A pleasure to work with. Thank you Henry!

June 16, 2026
Unprompted review
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Reply from The Electric Car Scheme

Hi Camilla,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that you had such a positive experience with Henry and that his engaging approach and knowledge helped make the process enjoyable from the very beginning. It’s wonderful to know that working together felt seamless and supportive throughout your journey.

Providing a friendly, knowledgeable, and high quality experience is something we take great pride in, so your kind words and recognition will mean a great deal to Henry and the wider team.

Thank you again for choosing The Electric Car Scheme. We truly appreciate your support and hope you enjoy your new vehicle.

Best wishes,
Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

Great staff and a great experience.

Louis was really nice and easy to deal with, along with great communication. I had regular updates and the whole process was seamless. I would highly recommend ECS to any one.

June 12, 2026
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Reply from The Electric Car Scheme

Hi Bradley,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that you had such a positive experience with The Electric Car Scheme and that Louis helped make the process smooth and straightforward for you. It’s fantastic to know that the regular updates and clear communication made everything feel seamless from start to finish.

Providing an easy and enjoyable experience for our customers is something we care deeply about, so your kind words and recommendation truly mean a lot to both Louis and the wider team.

Thank you again for choosing The Electric Car Scheme. We hope you enjoy your new vehicle and look forward to supporting you again in the future.

Best wishes,
Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

Excellent customer service

This is the 2nd car I have had through Electric Car Scheme and they have always been extremely helpful. As some people know confirming delivery dates on cars can sometimes be challenging depending on what is currently in stock. But I was kept very well updated, first with ball park dates and then confirmed dates.

June 10, 2026
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Reply from The Electric Car Scheme

Hi Craig,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that this is now your second vehicle through The Electric Car Scheme and that our team has continued to provide a helpful and positive experience throughout your EV journey.

Providing clear communication and support every step of the way is something we take great pride in, so your kind comments mean a great deal to the team.

Thank you again for your continued trust in The Electric Car Scheme. We hope you enjoy your new vehicle and look forward to supporting you again in the future.

Best wishes,
Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

Easy and structed approach to getting…

Easy and structured approach to getting our company signed up onto to a fantastic benefit for our staff

June 12, 2026
Unprompted review
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Reply from The Electric Car Scheme

Hi Nautam,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that you found the process of getting your company set up with The Electric Car Scheme easy and well structured.

Introducing a new employee benefit can feel like a big step, so it’s fantastic to know that the onboarding experience felt straightforward and helped make the journey seamless for your team. We’re especially pleased to hear that you see the scheme as a valuable benefit for your staff.

Thank you again for choosing The Electric Car Scheme and for placing your trust in us. We look forward to continuing to support both you and your employees as more people begin their EV journey.

Best wishes,
Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

I would highly recommend The Electric…

I would highly recommend The Electric Car Scheme. Easy to order, helpful specialists and efficient delivery service.

June 10, 2026
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Reply from The Electric Car Scheme

Hi Jo,

Thank you so much for taking the time to leave such lovely feedback.

We’re delighted to hear that you would highly recommend The Electric Car Scheme and that your experience felt easy and straightforward from start to finish.

It’s fantastic to know that our EV Specialists were able to support you throughout the process and that the ordering journey and delivery experience met expectations. We always aim to make switching to electric feel simple, enjoyable, and well supported, so it’s wonderful to hear that reflected in your experience.

Thank you again for choosing The Electric Car Scheme. We hope you continue to enjoy your new EV and wish you many happy miles ahead!

Best wishes,
Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

Great service from The Electric Car…

Great service from The Electric Car Scheme, always responded to emails and always answered telephone calls. Kept me up to date every step of the way.

June 15, 2026
Unprompted review
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Reply from The Electric Car Scheme

Hello there Danny,

Thank you so much for taking the time to leave such lovely feedback!

We’re delighted to hear that you had a great experience with The Electric Car Scheme and that our team was able to support you throughout the process.

Keeping our customers informed and making sure communication is clear and accessible is incredibly important to us, so it’s fantastic to hear that our email updates and availability over the phone helped make the journey smooth and straightforward for you.

Thank you again for choosing The Electric Car Scheme. We hope you’re enjoying your new EV and wish you many happy miles ahead!

Best wishes,
Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

I was umming and arring for a while…

I was umming and arring for a while about making the leap to an EV, charlie was amazing and explained everything well, even though i didnt make the jump first time i enquired. No question was too stupid and he really took the time to answer any question i had. I eventually commited to an EV and charlie was amazing as were the delivery lady, the operations lady tara and everyone i encountered in the process. The delivery date was communicated well and the process was really easy from start to finish, could not recommend enough and i LOVE the car. Absolute game changer. Thankyou all, especially charlie who went above and beyond.

June 8, 2026
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Reply from The Electric Car Scheme

Hello there Jennifer,

Thank you so much for your 5-star review!

We’re so pleased to hear that your experience with us was such a positive one and that Charlie helped make your move to an EV feel straightforward and comfortable. We know making the leap can take time and there can be lots of questions along the way, so it’s fantastic to hear you felt fully supported throughout the process.

It’s especially lovely to hear your kind words about Charlie, as well as Tara, our delivery team and everyone else involved, we’ll be sure to pass your feedback on to them. Knowing that communication was clear and that the process felt easy from start to finish is exactly what we aim for.

Most importantly, we’re delighted to hear you’re loving your EV and that it’s been such a game changer!

Thank you again for choosing The Electric Car Scheme and for taking the time to share your experience — we really appreciate your support.

Best wishes,
Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

Friendly helpful service

There was a considerable time between ordering the car and receiving it - through no fault of The Electric Car Scheme - but I received regular updates, and I got quick responses to queries that were helpful and friendly. Has been worth the wait - the car is great and is good value

May 15, 2026
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Reply from The Electric Car Scheme

Hi Peter,

Thank you so much for your 5-star review!

We’re really pleased to hear that, although there was a longer-than-expected wait for your vehicle, you felt well supported throughout the process. It’s great to hear that the regular updates and quick, friendly responses made a difference for you.

Most importantly, we’re delighted that the wait was worth it and that you’re enjoying your EV!

Thank you again for your patience and for choosing The Electric Car Scheme – we really appreciate your feedback.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great Service from the Electric Car Scheme

Decided to get an electric car through The Electric Car Scheme at work. The whole process was very simple and the level of support was very good. Kept up to date right through the process and received emails checking along the way if I had everything I needed or any questions. Taken delivery of the car today and very pleased, many thanks to The Electric Car Scheme and all their staff.

June 9, 2026
Unprompted review
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Reply from The Electric Car Scheme

Hi Chris,

Thank you for your fantastic feedback. We're delighted to hear that your experience with The Electric Car Scheme was such a positive one.

Providing a simple, straightforward process while keeping our customers informed every step of the way is incredibly important to us, so it's wonderful to know that the regular updates and support from the team helped make your journey to an electric vehicle smooth and stress free.

We're especially pleased to hear that you've now taken delivery of your new car and are enjoying it already. I'll be sure to share your kind words with the wider team, who will be thrilled to hear that their efforts made a difference.

Thank you for choosing The Electric Car Scheme, and we hope you continue to enjoy your new electric vehicle for many miles to come!

Best wishes,

Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

Superb customer service

The agent I dealt with “Chelsea” was excellent from start to finish. Originally reaching out a year ago before I was ready to make the move to electric and then through regular check ins. Once ready she explained the options available and the process steps, as well as supplying details on some of the vehicles I had in my short list. After decision was made the process to complete the order was as simple as ABC, completed in less than 15 minutes. I would definitely recommend the electric car scheme as an easy way to transition into an electric vehicle

September 25, 2025
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Reply from The Electric Car Scheme

Hi Graham,

Thank you for your fantastic feedback. We're thrilled to hear that Chelsea made your experience with us such a positive one.

Keeping customers informed and supported throughout their EV journey is incredibly important to us, so it's great to know that Chelsea's regular check ins, guidance, and support helped you feel confident and informed every step of the way. We're also delighted to hear that once you were ready to make the switch, the ordering process was quick, straightforward, and hassle free.

We'll be sure to pass on your kind words to Chelsea. Thank you for choosing us, and we hope you continue to enjoy your new electric vehicle!

Best wishes,

Mehdi @ The Electric Car Scheme

Rated 5 out of 5 stars

My experience with Louis from the…

My experience with Louis from the electric car scheme was very positive, Louis kept me up to date with the whole process and was always available should I have any questions or queries. The hand over of my vehicle went very smoothly and everything was explained to me and all my questions were answered. Louis has since kept in touch with me to ensure I am happy with my vehicle and advised that any issues I may have going forward I should not hesitate to contact him.

May 26, 2026
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Reply from The Electric Car Scheme

Hi Pamela,

Thank you for your fantastic feedback. We're thrilled to hear that Louis made your experience with us such a positive one.

Keeping customers informed and supported throughout the process is incredibly important to us, so it's great to know that Louis was always available to answer your questions and ensured your vehicle handover went smoothly. We're also pleased that his support has continued after delivery, helping to make your transition to your new vehicle as seamless as possible.

We'll be sure to pass on your kind words to Louis. Thank you for choosing us, and we hope you continue to enjoy your new vehicle!

Best wishes,
Kyle @ The Electric Car Scheme

Rated 5 out of 5 stars

No complaints what so ever

No complaints what so ever, everything was done as fast as it could be done from setting up the scheme to delivery of the car, I dealt with Alex Lowe and Ben Smallbone, both excellent 👍. I would highly recommend using The Electric Car Scheme for your next car :)

June 4, 2026
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Reply from The Electric Car Scheme

Hi Luke,

Thank you for the fantastic review!

We're delighted to hear everything went smoothly from start to finish. We'll be sure to pass your kind words on to Alex and Ben.

Thank you for your recommendation, and we hope you're enjoying your new car!

Best wishes,
Florence @ The Electric Car Scheme

Rated 5 out of 5 stars

Very good customer service

Very good customer service, all went smoothly. Call out to Ben S who was my point of contact, can't fault it.

May 11, 2026
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Reply from The Electric Car Scheme

Hi Philip,

Thank you for your feedback!

It's great to hear the process went smoothly and we'll be sure to pass on your comments on to Ben S.

We really appreciate you taking the time to share your experience.

Best wishes,
Florence @ The Electric Car Scheme

Rated 5 out of 5 stars

Ben was absolutely fantastic.

Ben was absolutely fantastic.
Nothing was too much trouble was really quick to reply. Thoroughly professional and would highly recommend thanks for all your help.

Dan

May 29, 2026
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Reply from The Electric Car Scheme

Hi Dan,

Thank you for your great review!

We're delighted to hear that Ben provided such fantastic service and was always on hand to help. We'll be sure to pass on your kind words.

We really appreciate your feedback and are pleased you had such a positive experience.

Florence @ The Electric Car Scheme

Rated 5 out of 5 stars

Overall excellent and painless…

Overall excellent and painless experience, simply choose a vehicle from the comprehensive list and the Electric Car Scheme handle the rest. Were very helpful and flexible regarding delivery dates.
Friendly and happy to answer any questions.
Would highly recommend.
Big thanks to Charlie Ready and Marios Christophi at electric car scheme for your assistance.

May 26, 2026
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Reply from The Electric Car Scheme

Hi Sean,

Thank you for your kind review!

It's great to know that our team was able to help with your questions and provide flexibility around your delivery dates.

Enjoy your new vehicle, and please don't hesitate to get in touch if we can assist you again in the future.

Best wishes,
Florence @ The Electric Car Scheme

Rated 5 out of 5 stars

Chelsea was great throughout the entire…

Chelsea was great throughout the entire process. Booking everything through the website was easy, straightforward, and very informative. The whole experience was smooth, and Chelsea was helpful and professional from start to finish.

June 26, 2025
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Reply from The Electric Car Scheme

Hi Sam,

Thank you for the 5* review!

We’re thrilled to hear that Chelsea made the entire process smooth and stress-free for you. It’s great to know you found the website easy to use and informative as well.

We truly appreciate your feedback and if there’s anything else we can help with, just let us know.

Best wishes,
Kyle @ The Electric Car Scheme

Rated 5 out of 5 stars

Excellent

Excellent outcome as it was a more exceptional situation of wanting to take over a car from another order. Everyone was very quick to support and they made it happen so thank you very much!

May 22, 2026
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Reply from The Electric Car Scheme

Hi Minodora,

Thank you so much for your kind review!

We’re really pleased we could help make the switch happen for you, especially given the unique circumstances. Our team always aims to be as responsive and supportive as possible, so it’s great to hear that reflected in your experience.

We hope you enjoy your electric car and we’re always here if you need any further assistance!

Best wishes,
Kyle @ The Electric Car Scheme

Rated 5 out of 5 stars

Great Scheme and Fast Car Delivery

Smooth from start to finish, entire process took two weeks, from me reserving the car to the car being delivered within 2 weeks,

Dealt with Ash and Sam both been great

Ash made the entire process smooth and answered any questions quickly.

Had the car little over a week now and over the moon with it.

Thanks guys

May 15, 2026
Unprompted review
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Reply from The Electric Car Scheme

Hi Matt,

Thank you for the fantastic review!

We’re so pleased to hear everything went smoothly from start to finish and that we could get your car delivered so quickly.

Ash and Sam will be delighted to hear your kind words - providing a quick, hassle-free experience and keeping customers informed throughout is exactly what we aim for.

Enjoy the new car, and we’re thrilled to hear you’re over the moon with it already!

Best wishes,
Kyle @ The Electric Car Scheme

Rated 5 out of 5 stars

Great service

Everything from start to finish has been smooth and speedy.

October 24, 2025
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Reply from The Electric Car Scheme

Hi Simon,

Thank you so much for taking the time to leave a positive review.

We’re thrilled to hear that your experience with us was smooth and speedy from start to finish. Providing great service and making the whole process as easy and efficient as possible for our customers is something we work very hard to achieve, so it’s fantastic to know we delivered on that for you.

Your feedback really means a lot to our team. We look forward to helping you again in the future and hope to provide the same excellent experience every time.

Best wishes,
Kyle @ The Electric Car Scheme

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