Electricsandlighting Reviews 

153
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Excellent customer service, discussed in full my order and answered all my technical questions. Split delivery to ensure speedy delivery of lights in stock and gave ETAs for remaining order. Each ligh... See more

Rated 5 out of 5 stars

All members of staff I have spoken to have been very kind to an older customer who is not sure exactly what she needs to purchase! The order arrived very well protected and items were exactly a... See more

Rated 1 out of 5 stars

Ordered Grolux aquarium tubes 23rd April 2015 in stock 2-3 days delivery money taken stright away via sage pay from my credit card still awaiting delivery on 2nd May (order shows as processing) web si... See more

Company replied

Rated 5 out of 5 stars

It was the first time I came across Elactricsandlighting after scourering web for particular item. They were much cheaper than competitors, placed order on Monday delivered Wednesday morning as promis... See more

3.9

Great

TrustScore 4 out of 5

153 reviews

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3.9

All reviews

(153)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good service and very pleasant on the phone too! Thank you! Excellent quality product too!

March 14, 2017
Unprompted review
Rated 5 out of 5 stars

Good service and good value

Ordered online on Sunday. Delivery was the following Thursday-within the 3-5 day delivery period. Goods arrived in perfect condition. Price very good saving~£200 pounds on manufacturers quoted price. Would definitely recommend to others and use again.
O

February 5, 2017
Unprompted review
Rated 5 out of 5 stars

Corrected a mistake quickly and efficiently.

I was sent the wrong size of Edison Screw bulbs but on emailing them they handled it quickly and well. They are going to send out the correct size and more importantly I do not have to go to the trouble of sending the incorrect ones back which makes things a lot easier.

Appreciate the service.

January 5, 2017
Unprompted review
Rated 5 out of 5 stars

Lighting

Thoroughly helpful and knowledgeable group of people. Excellent repair work on table lamps we had. Went back to buy lamp from their shop. Extensive range of lighting, thoroughly recommend them.

December 2, 2016
Unprompted review
Rated 5 out of 5 stars

One of the most positive online experiences

I ordered one of their outdoor dimmer switches as they are the only people that supply them.

The item arrived quickly and on arrival the box showed something different, so without checking the contents I called Abelectrics. The guy I spoke with was really friendly and helpful. If I'd have checked the box I would have found what I ordered inside. I came away from the conversation smiling.

Unfortunately I had to return the item as the electrician advised I had too many lights on the circuit for it to cope with.

I realised a few days a go I hadn't received a refund and dropped them a line. I guess I hadn't put the paper work in with the unit as it was sitting to one-side in the warehouse waiting for someone to identify it.

I received a swift email to say they'd action the refund straight away.
Which is exactly what happened and the refund arrived quickly.

Again all very friendly and a level of care and consideration not found in most companies.

I wouldn't hesitate to recommend these guys. It's not often when shopping online that you come away having such a good experience.

Thanks to everyone there.

November 24, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Electricsanslighting had what I wanted at a great price. Fraser and his staff were a pleasure to deal with. Highly recommend.

November 6, 2016
Unprompted review

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