I don't know what ESUK are like for bike and scooter sales, but for spare parts to replace damaged parts of an existing scooter, such as a speed controller, the lesson is DON'T do it unless you're... See more
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Keep asking and reminding to review bought items without the items been delivered yet so freaking annoying. Would not recommend to buy from this company due to this. Since products aren't delivered ye... See more
Company replied
I purchased a 1000w scooter 1st battery failed after 6x use of scooter had to purchase a new battery 220pounds it failed after 6weeks then got battery rebuilt at cost of 185 pounds it's now failed aft... See more
First time purchase made last week. Order arrived in a speedy manner. Throughout the whole order process was kept updated by customer services which were on the ball. Will definitely be returning to... See more
Company replied
Company details
Written by the company
Electric Scooters UK (#ESUKcom) is the home of superpowered electric scooters for adults. We're passionate about the Kugoo G-Booster, Kugoo M4, Kugoo M4 Pro, Xiaomi M365 Pro, Ninebot Max and many more. We sell, fix, repair and service.
Contact info
38 Brooklands Park, SS15 6BE, Basildon, United Kingdom
- 07419907776
- info@electricscootersuk.com
- electricscootersuk.com
This might be a weird review because…
This might be a weird review because I've had to get a refund. not any thought of this company. There customer relations is out of this world they have done everything in there power to get the scooter I wanted in stock. and if u byeanything from them u can trust that they would help u in every way possible. and I'm not being paid for this review its my honest opinion I hope them well with there business and I would go back and get anything from them.
June 24, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Oh wow.
We really appreciate this review Christos, we did try everything in our power to get you what you wanted but it didn't work out on this occasion. We didn't expect you to leave a review of our service, let alone one that represents what we're about and why we started this in the first place. I'll pass your kind words on to the team and I'm sure we'll speak again in the future. Best of luck on your search.
H
Good and reliable service
They send what promised to send on time and refunded what they can not without an issue.
June 19, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
That's us. We try our best to be fair and honest. Appreciate your feedback.
Reply from Electric Scooters UK | ESUKcom
Thanks
Excellent service
Excellent service, great range of spares. Thanks Again
June 15, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks
M365 pro
Was extremely helpful sharing knowledge during quarantine to help with the upkeep on my scooter! Greatly appreciated
June 15, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks, appreciated.
although i received the product fast…
although i received the product fast and in time, the advertised product is smaller than the original brake pad disc on my m365 xiaomi pro
June 13, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Hey Joe, thanks for your feedback. Not sure what happened that, but glad we got it sorted in the end.
Satisfied
All was good and the item purchased were as described. Shipping was good but could be cheaper.
June 12, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks for your feedback. Appreciated.
These scooters are just amazing
These scooters are just amazing, we ordered 2 one for me and one for the hubby! They are quick, easy to use and such fun! Definitely recommend!
June 8, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Ha, enjoy. Appreciate your review.
Excellent seller.
Excellent seller.. great communication.. 1st set did get lost or was on delay but they sent 2nd set out for free for next day delivery.
June 7, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
No worries. Thanks.
Excellent service
Excellent service
Excellent service, fast responses, product delivered as expected. Have bought items multiple times and very happy with services. Communications are exceptional.
June 7, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Wow, thanks
Reply from Electric Scooters UK | ESUKcom
Thanks, we appreciate your support.
Reply from Electric Scooters UK | ESUKcom
Thanks, we appreciate your support.
Excellent Service.
Due to the current situation things were slightly delayed however I received first class customer service. I was kept informed throughout and am 100% happy with my order. I have been given further information when asked and will definitely be using these guys again.
Thanks again.
June 3, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thank you so much for your review, we're a small business so reviews like this go a long way.
Excellent customer services
Excellent customer services.
Speedy delivery
Great communication
Highly recommend
May 29, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks
Excellent service and brilliant scooter…
Excellent service and brilliant scooter company! Would defo recommend
May 26, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks
Excellent would use again 💯 and would…
Excellent would use again 💯 and would recommend to a friend
May 24, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks
Reply from Electric Scooters UK | ESUKcom
Thanks, glad you like your G-Booster
Reply from Electric Scooters UK | ESUKcom
Thanks, enjoy
5 star brilliant
Such great customer customer, very true on their word and great products and prices.
So much so I have been back more than once and sent family and friends to them. Highly recommend to anyone looking to purchase or have servicing done.
May 20, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thank you so much for your review, we're a small business so reviews like this go a long way.
Wonderful shopping experience
First time purchase made last week. Order arrived in a speedy manner. Throughout the whole order process was kept updated by customer services which were on the ball.
Will definitely be returning to purchase some more accessories.
Keep up the great work!
May 18, 2020
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thank you, reviews like this is the reason we got started in the first place. Thanks,
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