Electric Scooters UK | ESUKcom Reviews 237

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I don't know what ESUK are like for bike and scooter sales, but for spare parts to replace damaged parts of an existing scooter, such as a speed controller, the lesson is DON'T do it unless you're... See more

Rated 1 out of 5 stars

Keep asking and reminding to review bought items without the items been delivered yet so freaking annoying. Would not recommend to buy from this company due to this. Since products aren't delivered ye... See more

Company replied

Rated 1 out of 5 stars

I purchased a 1000w scooter 1st battery failed after 6x use of scooter had to purchase a new battery 220pounds it failed after 6weeks then got battery rebuilt at cost of 185 pounds it's now failed aft... See more

Rated 5 out of 5 stars

First time purchase made last week. Order arrived in a speedy manner. Throughout the whole order process was kept updated by customer services which were on the ball. Will definitely be returning to... See more

Company replied

Company details

  1. Motor Scooter Dealer

Written by the company

Electric Scooters UK (#ESUKcom) is the home of superpowered electric scooters for adults. We're passionate about the Kugoo G-Booster, Kugoo M4, Kugoo M4 Pro, Xiaomi M365 Pro, Ninebot Max and many more. We sell, fix, repair and service.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

237 reviews

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Rated 5 out of 5 stars

Excellent service as always.

Excellent service as always.. have used twice and will continue to do so most definitely.. packaged well and recieved promptly.

May 16, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks, we appreciate your support.

Rated 5 out of 5 stars

Amazing scooter!

Love my scooter so much and super quick delivery and good service!

May 12, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks

Rated 5 out of 5 stars

Item arrived promptly and works…

Item arrived promptly and works perfectly. Had bought a cheap Chinese version of it on Ebay that was rubbish and didn't work properly or respond to firmware update.

April 25, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks

Rated 5 out of 5 stars

Excellent service

Excellent service - thank you

April 19, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks

Rated 5 out of 5 stars

ESUK - done me proud once again!

Electric Scooters UK yet again, have done me proud!

Once again, I've been served with superb customer service and kindness from the team behind ESUK. I ordered a red rubber brake grip for my Xiaomi M365 Pro.

They were very quick with preparing the order and getting it shipped out to me, it arrived in no time.

They've always got everything in stock what I may need!

They're such a loyal company to do business with and help keep my scooters running, kitted out with the best accessories all purchased from them.

Couldn't be happier!

Danny my friend, keep up the amazing work! ☺️

April 9, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Ha, thanks he'll love that review. Thank you.

Rated 5 out of 5 stars

Quick, easy, reliable.

The website was easy to use, and goods were received quickly and as advertised.

March 23, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

thanks

Rated 5 out of 5 stars

When thinking about my next scooter

When thinking about my next scooter, I spoke to staff on the phone and they were very helpful and knowledgeable. Ordered a Dualtron Mini which was easy to do and was delivered on time. Fantastic service - and the scooter is fantastic!

March 21, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks

Rated 5 out of 5 stars

Perfect

Perfect! Just perfect!
I had a problem with the rear wheel of my scooter and they sent me the new one without problems, quick, nice and very nicely packaged.
I'll repeat for sure!
Thanks! 100% recommended.

March 10, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks, appreciated.

Rated 4 out of 5 stars

Fantastic

Multitude of additional accessories for the M365. Excellent delivery. I've noted that the website can be a little slow retaining items in the basket and loading additional pages.

March 7, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks

Rated 5 out of 5 stars

High Quality Customer Service

Ran into a few delivery problems, which they had no fault in.
But the staff was extremely nice, welcoming and quickly found a nice solution to the situation.
They want to make the experience good, and it certainly was.
10/10 would shop there again!

March 5, 2020
Unprompted review
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thank you, reviews like this is the reason we got started in the first place. Thanks,

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