I don't know what ESUK are like for bike and scooter sales, but for spare parts to replace damaged parts of an existing scooter, such as a speed controller, the lesson is DON'T do it unless you're... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Keep asking and reminding to review bought items without the items been delivered yet so freaking annoying. Would not recommend to buy from this company due to this. Since products aren't delivered ye... See more
Company replied
I purchased a 1000w scooter 1st battery failed after 6x use of scooter had to purchase a new battery 220pounds it failed after 6weeks then got battery rebuilt at cost of 185 pounds it's now failed aft... See more
First time purchase made last week. Order arrived in a speedy manner. Throughout the whole order process was kept updated by customer services which were on the ball. Will definitely be returning to... See more
Company replied
Company details
Written by the company
Electric Scooters UK (#ESUKcom) is the home of superpowered electric scooters for adults. We're passionate about the Kugoo G-Booster, Kugoo M4, Kugoo M4 Pro, Xiaomi M365 Pro, Ninebot Max and many more. We sell, fix, repair and service.
Contact info
38 Brooklands Park, SS15 6BE, Basildon, United Kingdom
- 07419907776
- info@electricscootersuk.com
- electricscootersuk.com
Excellent service as always.
Excellent service as always.. have used twice and will continue to do so most definitely.. packaged well and recieved promptly.

Reply from Electric Scooters UK | ESUKcom
Great service
Cool modification to the scooter, quick delivery and good value

Reply from Electric Scooters UK | ESUKcom
Good quality and good price
Fast shipment, good quality items, easy to find stuff into eshop. Also good prices

Reply from Electric Scooters UK | ESUKcom
Amazing scooter!
Love my scooter so much and super quick delivery and good service!

Reply from Electric Scooters UK | ESUKcom
Fast friendly service with great…
Fast friendly service with great communication.

Reply from Electric Scooters UK | ESUKcom

Reply from Electric Scooters UK | ESUKcom

Reply from Electric Scooters UK | ESUKcom
Great service in difficult times.

Reply from Electric Scooters UK | ESUKcom
Excellent service with quick delivery

Reply from Electric Scooters UK | ESUKcom
Perfect items and very quick will buy…
Perfect items and very quick will buy more items. Thanks so much

Reply from Electric Scooters UK | ESUKcom
Awesome service and will be using again…
Awesome service and will be using again for sure.

Reply from Electric Scooters UK | ESUKcom
Item arrived promptly and works…
Item arrived promptly and works perfectly. Had bought a cheap Chinese version of it on Ebay that was rubbish and didn't work properly or respond to firmware update.

Reply from Electric Scooters UK | ESUKcom

Reply from Electric Scooters UK | ESUKcom
ESUK - done me proud once again!
Electric Scooters UK yet again, have done me proud!
Once again, I've been served with superb customer service and kindness from the team behind ESUK. I ordered a red rubber brake grip for my Xiaomi M365 Pro.
They were very quick with preparing the order and getting it shipped out to me, it arrived in no time.
They've always got everything in stock what I may need!
They're such a loyal company to do business with and help keep my scooters running, kitted out with the best accessories all purchased from them.
Couldn't be happier!
Danny my friend, keep up the amazing work! ☺️

Reply from Electric Scooters UK | ESUKcom
Very helpful would definitely buy from…
Very helpful would definitely buy from here again

Reply from Electric Scooters UK | ESUKcom
Quick, easy, reliable.
The website was easy to use, and goods were received quickly and as advertised.

Reply from Electric Scooters UK | ESUKcom
When thinking about my next scooter
When thinking about my next scooter, I spoke to staff on the phone and they were very helpful and knowledgeable. Ordered a Dualtron Mini which was easy to do and was delivered on time. Fantastic service - and the scooter is fantastic!

Reply from Electric Scooters UK | ESUKcom
Perfect
Perfect! Just perfect!
I had a problem with the rear wheel of my scooter and they sent me the new one without problems, quick, nice and very nicely packaged.
I'll repeat for sure!
Thanks! 100% recommended.

Reply from Electric Scooters UK | ESUKcom
Fantastic
Multitude of additional accessories for the M365. Excellent delivery. I've noted that the website can be a little slow retaining items in the basket and loading additional pages.

Reply from Electric Scooters UK | ESUKcom
High Quality Customer Service
Ran into a few delivery problems, which they had no fault in.
But the staff was extremely nice, welcoming and quickly found a nice solution to the situation.
They want to make the experience good, and it certainly was.
10/10 would shop there again!

Reply from Electric Scooters UK | ESUKcom
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






