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electriQ Reviews 17,804

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, highlighting its efficiency, speed, and the helpfulness of the delivery personnel. Many found the ordering process easy and appreciated the clear communication throughout, with updates on delivery times. The products are often described as effective and of good quality, with many people expressing satisfaction with their purchases. However, some customers experienced issues with delivery delays or incorrect deliveries, particularly when paying for specific delivery dates. A few people also noted that some products were louder than expected or had issues with accessories not matching universal standards. There were also occasional concerns about product longevity and discrepancies in product descriptions.

What people talk about most

Product

People report ambiguous experiences with product, with some finding them effective and of good quality, such... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast delivery, good communication,... See more

Quality

Consumers find quality to be ambiguous, with many praising products as excellent, effective, and working... See more

Service

Customers had positive experiences with service, often praising the excellent communication, helpful staff,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery. Good product (electriq 14000 btu portable ac), wasnt expecting it to be that loud. Maximumbfan output will be very disturbing. Great to leave in bedroom or living room to cool the plac... See more

Rated 4 out of 5 stars

The product itself is brilliant when we unpacked and test it. 7K BTU is excellent for small room. slim, quiet, 2 speed function. it served its purpose. The delivery service DPD used by Appliance Direc... See more

Rated 4 out of 5 stars

It's quieter than other aircon, but "sleep" mode isn't. Seems to cool a small room reasonably fast. We have hinged windows, so I've had to vent through the gap and draw curtains to stop heat coming ba... See more

Rated 4 out of 5 stars

Placing an order during a normal working day worked smoothly. Subsequent communications and delivery went well. However this the second time I initially tried to place an order over a weekend. The... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.2

Great

TrustScore 4 out of 5

18K reviews

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Rated 5 out of 5 stars

I have previouly had electriQ air-con…

I have previouly had electriQ air-con unit and found was very reliable and was perfick for my bed room,
So had when i required another unit wanted simular, ordered in afternoon and was delivered by lunchtime the following day ..
Am very please with purchase and would'nt hesitate in recommening .
G.Rogers

May 31, 2026
Rated 1 out of 5 stars

Brought fridge freezer Item code

Brought fridge freezer Item code: eiQ55181WHT last years from appliance direct just after an year compressor gone
Repair guy said not worth repairing
Now have to buy a new fridge ☹️

May 14, 2026
Unprompted review
Rated 4 out of 5 stars

Impressive machine

Fast delivery. The electriq Eco Silent 10000 BTU portable air conditioner is an impressive machine that achieves results quickly. At full blast it is noisier than I had hoped, but it does the job required. The main caveat is that I have only had it for a few days, but it will hopefully last for a good period of time.

May 31, 2026
Rated 5 out of 5 stars

Very easy to order and a quick delivery

Very easy to order and a quick delivery next-day for a small fee, well worth it.
Fitted in the space provided, accurate measurements.
Purchased not for wine exactly, but for water, cans and milk ( for tea )in our craft room, (wine maybe later!).

May 29, 2026
Rated 1 out of 5 stars

I regret buying it. Hardly makes any difference.

I regret buying it. Hardly much difference in the room after 2 hours. Only feel the effects of the fan action and ever so very, very, very slight cooling if you are within 1 metre of it. A normal fan I have which was £30 does a far superior job of cooling me than this electriQ Arctic 25L Portable Evaporative Air Cooler & Air Purifier - I bought at £150. The marketing and advertising department have hyped this product up to something it is not. They could probably market and sell bottled water to fish in the ocean. Unless I got a dud - a faulty unit, this air cooler makes very little difference. If I could return it and get my money back, I would. It is overpriced and has a weaker effect than an ordinary fan!

I followed all the instructions when setting it up and in using the ice packs.

May 31, 2026
Rated 5 out of 5 stars

Perfect solution

Perfect solution, the UK just keeps getting hotter every year.. Pull the trigger, electriq are a fine choice!

May 28, 2026
Rated 5 out of 5 stars

Delivery on time with friendly helpful…

Delivery on time with friendly helpful service. Driver was informative and punctual. The device, iCool wall mounted AC unit 10,000BTU was simple to install, if not a heavy unit. You will need a few special tools like a core drill bit 180mm and clutched SDS drill. The unit comes with a template for easy positioning and pre drilling. The AC capability is very good, in the recent heat 30C+ the unit cooled the room down within 30mins and kept it cool. 4x7m room

May 23, 2026

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