Electronic Express - Website Reviews 200

TrustScore 4 out of 5

4.0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... See more

Company replied

Rated 5 out of 5 stars

It was easy to make the purchase on line. The options were all there. Once ordered, late Friday or Saturday morning, delivery was set for Monday. It was delivered way before I thought it might’ve. Ver... See more

Company replied

Rated 5 out of 5 stars

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... See more

Company replied

Rated 4 out of 5 stars

The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!

Company replied


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Website

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, United States

  • 1-888-257-7500

4.0

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Order placed

The customer service representatives did an awesome job helping me with my order. Very thankful for everyone who assisted me

October 17, 2025
Rated 1 out of 5 stars

The microwave I ordered arrived…

The microwave I ordered arrived damaged. The company does not have a replacement policy so I had to wait for them to receive the damaged microwave and refund my money before I could purchase another one (unless I wanted to be out double the amount for a while which unfortunately I just couldn’t do right now)

October 17, 2025
Rated 2 out of 5 stars

I ordered a washing machine on October…

I ordered a washing machine on October 7th on line. On October 16th, I still had not heard anything, so I called them and they said they didn’t know why no one had called me to schedule delivery. I was surprised that I never received an email or phone call. Well, they are supposed to deliver it on Saturday. Glad I called them!

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a microwave online and I…

I ordered a microwave online and I received it 2 days after I ordered it there was no complications with ordering or delivery and it arrived undamaged. Very impressed with the quick turn around.

September 20, 2025
Rated 5 out of 5 stars

Good business

Good price for an open box item. Item clearly appeared to be unused with just an open box. Item was received in a timely fashion. This is my first purchase from this company and I would do business with them again.

September 21, 2025
Rated 5 out of 5 stars

I am impressed with the fast delivery…

I am impressed with the fast delivery and quality of the products. The delivery drivers were top notch, they unboxed the washer and dryer for inspection before leaving them. I love the easy financing. I will shop here again

September 20, 2025
Rated 1 out of 5 stars

Sold me a microwave under false…

Sold me a microwave under false pretenses. Website has completely inaccurate dimensions listed for the product. Now my cabinets have holes in them from the installation and I have no choice but to live with it or take EE to court for damages.

September 20, 2025
Rated 5 out of 5 stars

Perfect from start to finish

An attractive price, great product, prompt follow-up by Electronic Express with confirmation of the on-line purchase and prompt delivery notice. The delivery people were in constant communication with me and also did a very well-done installation. Very pleased with this transaction from start to finish!

September 15, 2025
Rated 5 out of 5 stars

Wonderful shopping experience

Wonderful shopping experience. Shipped quickly and the delivery service was outstanding!

September 4, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback

Rated 5 out of 5 stars

I highly recommend Electronic Express!!

The deep freezer we bought was without a dent and even bigger than we thought it would be. Also the freezer was 50% off. I highly recommend Electronic Express!! Ty

September 18, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback! Enjoy your new deep freezer.

Rated 5 out of 5 stars

Easy to find what I needed

Easy to find what I needed. Shipping was quick. It was packaged well.

August 31, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback

Rated 5 out of 5 stars

Great communication all the way to…

Great communication all the way to installation. Installation was outstanding. Took their time and did it right! Very impressed.

August 27, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback.

Rated 5 out of 5 stars

Great pricing

Great pricing, fast shipping and great customer service

September 10, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback.

Rated 1 out of 5 stars

RECEIVED OPEN AND MISSING ITEMS.

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated gellets all MISSING. First and Last time purchasing from Electronic Express, Very disappointing. Returned and waiting on refund.

September 10, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback. We have thousands of Gel Blasters and we're disappointed that our shipping team chose unsealed boxed.

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