Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order n... See more
Company replied
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See what reviewers are saying
Spoke with a chap called Ibrahim (Abraham). Absolutely lovely chap. Explained to him what i wanted and wanted to achieve and i couldnt have got anyone more helpful or knowlegeable. He went thro... See more
Company replied
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully an... See more
Company replied
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc... See more
Company details
Written by the company
Elegant Radiators was founded with the goal of offering niche-sized towel radiators and direct replacement towel radiators that cater to the specific needs of our customers. We take pride in our ability to supply these unique products directly from the world’s leading suppliers to both local small trades and end customers, ensuring quality and reliability at every step. Our competitive pricing sets us apart in the UK market, as we are committed to offering towel radiators that feature more bars compared to other retailers, enhancing both functionality and aesthetics in any bathroom setting. At our Coventry store, we stock over 10,000 towel radiators in a variety of finishes including chrome, white, black, and anthracite. Additionally, we offer a comprehensive range of valves, heating elements, and other spares and accessories to meet all your heating needs. At Elegant Radiators, customer satisfaction is at the heart of everything we do. We understand that our success is built on the trust and satisfaction of our customers, which is why we prioritize excellent service and quality products. Our marketing strategy heavily relies on word-of-mouth and network marketing, and we believe that happy customers are the best advocates for our brand. We are dedicated to maintaining high standards and continuously improving our offerings to meet the evolving needs of our customers. Thank you for considering Elegant Radiators – where quality meets reliability.
Contact info
3 Crondal Road, CV7 9NH, Coventry, United Kingdom
- 02477220780
- info@elegant-radiators.co.uk
- elegant-radiators.co.uk
4.6
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Fast and efficient service with…
Fast and efficient service with excellent communication
February 26, 2025
The ordering process is so simple and…
The ordering process is so simple and the product information is concise with the radiator and control arriving on the next working day, great company and definitely recommend as a customer using Elegant for the second time.
January 3, 2025
Reply from Elegant Radiators
🌟 Thank you so much for your glowing review! 🌟
We’re absolutely thrilled to hear that your experience with Elegant was seamless—from our straightforward ordering process to the speedy delivery of your radiator and controls. It’s customers like you who inspire us to keep perfecting our service!
Knowing you’ve chosen us a second time truly means the world to us. Loyalty is the greatest compliment we could ask for, and we’re honored to be your go-to for stylish, efficient heating solutions.
If there’s ever anything we can do to make your next experience even better, please don’t hesitate to reach out. We’re here to help!
Warm regards,
Ibrahim
The Elegant Team
Very pleased
Product as advised, clear communication and swift delivery - very please, thank you
March 10, 2025
Great company to deal with
The ease of ordering and the speed of delivery was extremly good. Product very good quality also.
March 10, 2025
What a brilliant company to deal with
What a brilliant company to deal with. Ordered online on Monday afternoon, received a call from them almost immediately confirming the delivery address, then they e-mailed delivery tracking information stating the delivery between 1 to 2 pm on Wednesday. Radiator arrived at 1.15 as promised. Perfect and as ordered.
March 12, 2025
Unprompted review
It arrived on time and in perfect…
It arrived on time and in perfect condition, and it is indeed what I wanted.
March 6, 2025
Easy website to find product and very…
Easy website to find product and very quick delivery. Product arrived undamaged and perfect towel radiator control/ fused spur
March 5, 2025
Excellent Service
Excellent fast delivery and only company offering the size and specification of towel heater / radiator that I wanted. Good value for money also.
February 14, 2025
Item not received carrier unable to…
Item not received carrier unable to locate address
February 27, 2025
Order radiator for our bathroom come speedy the next day great service
Great quick service would recommend to others
February 26, 2025
Reply from Elegant Radiators
Thank you for your kind words! We’re delighted to hear that your radiator arrived so quickly and that you were happy with our service. We truly appreciate your recommendation and look forward to serving you again!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you were happy with our quick delivery and excellent service. We appreciate your support and look forward to serving you again!
Best regards,
Elegant Radiators Team
Excellent range and service.
The range of sizes of Towel Rails was exactly what I required. 900mm x 800mm high very scarce on other sites. Price was great and delivery was so quick I had to put it back by a couple of days to ensure someone home. Well done Elegant Radiators, happy to recommend.
February 25, 2025
Reply from Elegant Radiators
Thank you for your fantastic feedback! We’re so pleased to hear that our wide range of sizes met your needs, especially with the hard-to-find 900mm x 800mm option. It’s great to know that you found our pricing competitive and delivery speed impressive. We truly appreciate your recommendation and look forward to serving you again in the future!
Best regards,
Elegant Radiators Team
Very easy process to purchase
Very easy process to purchase.
Delivered on time.
Brilliant.
February 24, 2025
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that your purchasing experience was smooth and that your order arrived on time. We appreciate your support!
Best regards,
Elegant Radiators Team
Fast delivery
Fast delivery, great range of products and competitive prices. Spent an age looking for a particular colour radiator pipe covers for the wall - Elegant Radiators were the only ones to have them!!
February 3, 2025
Reply from Elegant Radiators
Thank you for your wonderful feedback! We’re thrilled to hear that you found exactly what you were looking for with us. We take pride in offering a wide range of products at competitive prices, and we’re glad we could meet your needs. If you ever need anything else, we’re always here to help!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you had an excellent experience with us. We look forward to serving you again in the future!
Best regards,
Elegant Radiators Team
Order arrived promptly and in good…
Order arrived promptly and in good condition. Salesman was very helpful when placing order by phone.
February 18, 2025
Reply from Elegant Radiators
Thank you for your feedback! We’re pleased to hear that your order arrived promptly and in perfect condition. It’s also great to know that our team was helpful during your phone order. We truly appreciate your support and are always here to assist if you need anything else!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you found the ordering process fast and easy and that you’re happy with the quality of our products. We appreciate your support and look forward to serving you again!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that your order arrived on time and that the product was exactly what you wanted. We appreciate your support – enjoy your purchase!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re pleased to hear that you found our service efficient, delivery prompt, and packaging secure. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
Very pleased with the radiator
Very pleased with the radiator. Good service and good product.
January 31, 2025
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you’re pleased with your radiator and happy with both our service and product quality. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
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