Elegant Fires and Design Reviews 

217
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The Chimney Engineer , Phil, was kind and courteous. Respected our property . Did a good clear of our woodburner with efficiency. Tidied up. He explained and advised us of wood use and firelighters.... See more

Rated 5 out of 5 stars

Excellent service. I purchased a stove several years ago and have had it serviced every year since; Elegant Fires by Design cleans and services the fire and sweeps the chimney. They always contact m... See more

Rated 5 out of 5 stars

Had a fire fitted yesterday by Phil and he’s done a fabulous job, but after 30 years plus fitting fires this chap definitely knows what he’s doing!! Clean, professional, knowledgeable and no nonsense... See more

Rated 5 out of 5 stars

Elegant Fires and Design were recommended to me by Lifestyle Fireplaces in Sale. I needed a chimney sweep before the installation of a new gas fire. Phil attended last week and did a fantastic jo... See more

Company details

  1. Fireplace Store

Written by the company

Fires, Fireplaces,Woodburning stoves, Chimney sweep, Flue lining, Service and repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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No recent history of asking for reviews

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4.9

All reviews

(217)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish excellent service…

From start to finish excellent service . High quality product and workmanship. Both Phil and Steve gave high standard of support and advice. Always responded to questions we may have had. First time using this company and would highly recommend it to friends and family. Would defiantly use again.

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

Phil Rollings and his team at Elegant Fires.

Phil Rollings and his team at Elegant Fires have done a fantastic job converting a very old fashioned fireplace into a stylish and smart log burner and hearth. It was a difficult job due to the enormous size and weight of the stone mantel but the guys worked really hard to get into place and it looks fantastic.

May 12, 2021
Rated 5 out of 5 stars

Fabulous Service

We received an excellent service from Phil & team, very professional, they knew exactly what they were doing and we are absolutely delighted with the results. Would highly recommend this company for a log burner installation - thank you Phil

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier!

A fantastic service from Phil and Steve from start to finish. From building a new fireplace and chimney to installing our wood burning stove and their great attention to detail with the finishing, we couldn’t be happier! We would definitely recommend Elegant Fires and will be using them to keep our stove and chimney serviced. Thank you!

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service Phil and Steve…

Excellent service Phil and Steve couldn't do enough log burner looks and works amazing thoroughly recommend big massive thank you. Will definitely have them back to have a thorough servicing when needed

December 17, 2020
Rated 5 out of 5 stars

Phil is the best

Phil is the best! Total professional and knows exactly what he is doing. Thank you again Phil for another year of great service and happy chimneys!

October 13, 2020
Rated 5 out of 5 stars

Stunning job

Amazing standard of work, nothing was too much trouble, great guys, professional and polite, 5 star service, would definitely recommend

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and a great job

Great service and a great job . The log burner looks brilliant.Thanks to Phil and Steve , they were brilliant
They arrived on time and worked hard to get the job done on time.

Highly recommended!

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant from start to finish. Efficient, professional, informative and friendly. Would highly recommend. Fireplace Phil is a legend

December 22, 2019
Unprompted review
Rated 5 out of 5 stars

Log burner

Brilliant!!
From start to finish
And wow Carnt believe I’ve not had a log
Fire before it looks amazing & warms the whole house ...
Thanks Phil & team

Aran & Wendy Burns

December 18, 2019
Unprompted review

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