I've had a lot of fun so far at this casino website! I think it's really cool all the different discounts and free spins and cool offers they seem to always have available. Also the selection of game... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Iris stayed with me throughout the entire process of making my deposit. It took a while to get it done because things on my end but she was so amazingly sweet and patient with me. She even remained in... See more
Company replied
I love Elegant platform, awesome free no deposit bonus as well as great service workers , today Iris was a big help supporting me I love when workers help because the care and not because it's a job..... See more
Company replied
My experience was great because all the times I've ever needed to reach out to customer care, I have not had to wait to be assisted. And every single time I've gotten the help needed and some. Than... See more
Company replied
Company details
Written by the company
Welcome to ElegantSpins, where the thrill of the game meets a commitment to excellence. ElegantSpins is not just another online casino – we are a team of passionate gaming enthusiasts dedicated to delivering an unparalleled gaming experience!
Contact info
United Kingdom
- support@elegantspins.com
- elegantspins.com
4.1
Great
709 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have a great time playing on your…
Have a great time playing on your platform I love your games they're pretty awesome it feels it a boring day for me I love just getting on your site and playing for a while nice people good games good payouts quick payoff I appreciate it
March 8, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thanks so much for the kind words! 😊 We're really glad to hear that you enjoy spending time on our platform. It’s great to know you’re having fun with the games, meeting nice people, and that the payouts and quick cashouts have been a positive experience for you.
We truly appreciate your support and look forward to keeping the fun going.
Thanks for being part of our community, and good luck in your next games! 🎮✨
Reply from Elegantspins
Dear Player,
Thank you for your feedback! We're glad to hear you're enjoying the games. We’re always working to keep the experience fun and entertaining for everyone.
If there’s anything you’d like to see added or improved, feel free to let us know—we’d love to hear from you! 🎮
I love Elegant platform
I love Elegant platform, awesome free no deposit bonus as well as great service workers , today Iris was a big help supporting me I love when workers help because the care and not because it's a job.. y'all better hurry and join this platform.
March 7, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the Elegant platform and that the free no-deposit bonus made your experience even better.
Providing genuine support and making our community feel valued is exactly what we strive for.
We’re grateful to have you with us and appreciate you recommending the platform to others. If you ever need anything, we’re always here to help. 😊
Best casino yet
March 6, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for the great review! We're thrilled to hear you had such a fantastic experience. Means a lot to know you consider us the best.
We look forward to seeing you again soon for more exciting moments!
Reply from Elegantspins
Dear Player,
Thank you for the great feedback! We're happy you’re enjoying the site and chat.
We appreciate your support and hope you continue having a great time at our casino!
Great casino
March 5, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for the great review! We’re glad you had a fantastic time at the casino.
We appreciate your support and look forward to welcoming you back for more fun, games, and excitement soon! ✨
Great customer service
March 4, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your kind words! We’re thrilled to hear you enjoyed the customer service.
Our team works hard to make every visit a great experience, and we look forward to welcoming you back again soon! 🎉
I really like the Customer Care
I really like the Customer Care, especially Chrystal. Also the games are fun and the website is easy to get away.
March 4, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for the wonderful feedback! We're thrilled to hear that you’re enjoying the games and finding the website easy to use. 😊
We’ll be sure to pass along your kind words to Chrystal. She’ll be happy to know she made such a positive impression. We truly appreciate your support and look forward to bringing you more fun and great service! 🎉
Verry nice casino
March 2, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your feedback! We’re glad you enjoyed your visit and hope to see you again soon! 🌟
Customer service is amazing
Customer service is amazing, always helpful with everything. Game play is fun and exciting
February 26, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for your kind words! We're thrilled to hear you're enjoying the fun and exciting gameplay.
Our team is always here to help—your support truly means a lot to us!
Iris is fantastic
Iris, at ElegantSpins, answered my questions. Almost as if she had read my diary. Thank you Iris at Elegantspins for the knowledge and explanations that helped solve the questions I had. Good to know elegantspins has my back.
February 24, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for the amazing feedback! We’re so glad Iris was able to answer your questions so thoroughly and make you feel supported every step of the way.
It’s great to know you feel confident with ElegantSpins—we’ve always got your back! 😊
i got an email stating i could get a…
i got an email stating i could get a $100 bonus to try Elegantspins and Iris was so helpfull to an old fool such as myself . Thank you so much Iris i realy appreciate your help
February 25, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for your kind words! We’re thrilled Iris was able to help you and make your experience a great one.
We truly appreciate you giving Elegantspins a try, and we’re always here if you need anything! 😊
I am a New Customer Iris was great her…
I am a New Customer Iris was great her customer service was amazing as she guided me through the process.
February 25, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for sharing your experience—and welcome! 🎉
We’re thrilled to hear that Iris provided amazing customer service and guided you smoothly through the process. We’ll be sure to pass along your kind words to her—it will absolutely make her day!
Quick and helpful chat team
Quick and helpful chat team! Love this site!
February 25, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our chat team. 😊
Providing quick, helpful support is exactly what we aim for, so it means a lot to know it made a difference for you. If you ever need anything else, we’re always here to help!
It’s been amazing they are super kind n…
It’s been amazing they are super kind n helpful
February 24, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
We’re truly glad to hear you had such a great experience. Our team works hard to be supportive and helpful, so it means a lot to know that it made a difference for you.
We really appreciate you taking the time to share your feedback and look forward to seeing you again!
Everything is OK
February 11, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your feedback!
We’re glad everything met your expectations and appreciate you taking the time to share.
Fun times and helpful people
Fun times and helpful people. Totally recommend!!!
February 22, 2026
Unprompted review
Reply from Elegantspins
Dear Player,
We’re so happy you had a fun experience with us! It means a lot to hear you found the team helpful.
Thank you for the awesome recommendation! 😊
Reply from Elegantspins
Dear Player,
We’re so glad you had a fun and exciting experience! 🎉
It’s great to hear you enjoyed the bonuses too — thanks for sharing your feedback!
Reply from Elegantspins
Dear Player,
Thank you for the wonderful feedback!
We’re so glad you had a great experience with our agent — we’ll be sure to pass along your kind words!
Reply from Elegantspins
Dear Player,
We’re thrilled to hear you think it’s a great casino app.
Your support means so much to us — we look forward to keeping the fun going! 🎉
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.