I ordered the wrong spec and called Elementshop - answered the phone really quickly and were super helpful- they credited the wrong order immediately so I could reorder . Will definitely order with th... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Amazingly good shopping experience. Found this company in a random google search for a Neohub 3 (wireless control) for my underfloor heating system. I ordered it at 4.30pm on Friday & it arrived a... See more
I called the depot and they were super helpful and next day delivery for free. Amazing - really great site - better choice than amazon or any other supplier - highly recommend.
Element Shop had the best price for the item I was looking for. Ordering on their website was very easy and dispatch took place within minutes! Item was delivered on time. Overall an excellent service... See more
Company details
Written by the company
ElementShop specialises in the supply and design of underfloor heating systems.
Contact info
United Kingdom
- elementshop.co.uk
4.7
Excellent
241 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Post codes and Counties
Very quick and easy - well except that it doesn’t recognize that local government was reorganized (1965) and some places which were in Surrey and Middlesex are now in Greater London!
October 10, 2024
Unprompted review
Reply from Elementshop
Thank you so much for taking the time to leave us a rating.
very easy to do transaction and great…
very easy to do transaction and great choice of products
October 10, 2024
Unprompted review
Reply from Elementshop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Good product range great prices web…
Good product range great prices web site easy to use
October 9, 2024
Unprompted review
Reply from Elementshop
Fantastic to hear, thank you very much for the really great review.
Reply from Elementshop
Thank you for your positive feedback. We appreciate your business with us.
On my list of top shops
Competitive prices, seamless and fast service, professional and readable site
October 1, 2024
Unprompted review
Reply from Elementshop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about element Shop.
Very helpfull and polite on phone and…
Very helpfull and polite on phone and very quick.
September 24, 2024
Unprompted review
Reply from Elementshop
Thank you so much for your positive rating for your recent purchase from element Shop.
Reply from Elementshop
Thank you so much for this review. We really appreciate you being a customer.
Very easy ordering and good price.
September 15, 2024
Unprompted review
Reply from Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Fast and Easy purchase
Fast and Easy purchase. Will definitely use it again
September 14, 2024
Unprompted review
Reply from Elementshop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Mirror warming pad
Easy to navigate website, quick response from customer sales
September 4, 2024
Unprompted review
Reply from Elementshop
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
this is a straightforward website…
this is a straightforward website compared to some and I was advised this is a good company.
August 31, 2024
Unprompted review
Reply from Elementshop
Thank you so much for taking the time to leave us a rating.
DELIVERY
easy site to use. very good price.best thing next day delivery. quicker than amazon.
August 29, 2024
Unprompted review
Reply from Elementshop
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Easy to use site
Found site easy to use to search, straight forward for making a purchase at a good price.
August 17, 2024
Unprompted review
Reply from Elementshop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Reliable and quick with very nice…
Reliable and quick with very nice customer service. Thank you very much.
July 31, 2024
Unprompted review
Reply from Elementshop
Fantastic to hear, thank you very much for the really great review.
Now still waiting after 3 days for…
Now still waiting after 3 days for delivery
Not firms fault but must change delivery company
July 26, 2024
Unprompted review
The online ordering process is…very easy.
The online ordering process is straightforward, and I was able to place my order very easily. Thank you, I now look forward to receiving this product,
July 15, 2024
Unprompted review
Reply from Elementshop
Thank you for your positive feedback. We appreciate your business with us.
Will Definitely Use Again
Very efficient and helpful customer service; good products and at very competitive prices. Provided excellent technical assistance and straightforward after sales/returns policies.
July 1, 2024
Unprompted review
Reply from Elementshop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Helpful and polite staff
Helpful and polite staff, very easy to order parts.
May 28, 2024
Unprompted review
Reply from Elementshop
On behalf of all of us at Element Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Great service
Great company to deal with time and again, deliveries always on time and plenty of stock
May 23, 2024
Unprompted review
Reply from Elementshop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Element Shop.
Easy website to navigate and find what…
Easy website to navigate and find what you need.
Prices are always competitive and fast delivery.
May 20, 2024
Unprompted review
Reply from Elementshop
We're happy to see that you had a 5-Star experience with Element Shop. Thanks for sharing.
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