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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional lagging during streaming, though typically for short durations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and reliability.... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the team members for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional support team and... See more

User experience

People report positive experiences with user experience. Many customers, including those who are not... See more

Product

Users describe positive interactions with the product. Many customers are impressed with the powerful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made everything so simple and easy to understand. Not only did they set it all up for me but offer lifetime support so I never need to worry about any issues and I can ask any questions they are so qu... See more

Rated 5 out of 5 stars

Self-hosting is challenging and tedious, ElfHosted takes that away, and adds multiple features that make it easy to get your media to all of your devices. When problems do arise the customer support i... See more

Company replied

Rated 5 out of 5 stars

All this is new to me and I stumbled upon elfhosted by chance. I picked up AIO streams with proxy first then, picked up comet, and have added a bookworm bundle (audiobook request and audio book bay) I... See more

Company replied

Rated 5 out of 5 stars

Yes, you can do it all yourself and self-host it. However, sometimes for a few bucks more, having elfhosted host the instances and getting that white glove Rolls-Royce vip experience is worth it. They... See more


Company details

  1. Cloud Computing Service

Written by the company

Self-hosting is fun and rewarding.. until it's not. We run an open-source platform which takes care of all the "plumbing" (updates, security, integration, compute), so that you can focus on the core joy of self-hosting - using your apps! Popular ElfHosted options are Media Streaming with Plex, Jellyfin, or Emby, Google Photos alternative with Immich, secure password vault with VaultWarden, etc.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just go for it

Excellent tutorials, works like a charm, very available customer service in case any issue arises.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fair deal for a fair price

Products work as advertised. Priced what I would consider reasonably for what you get. Had one outage in a month but took them about ten minutes to resolve it so that's fine.

I've not had to use support personally but it seems to be responsive from what I've seen when other people ask for help.

You'd normally get worse service, and a worse product for the amount you're paying, so I can recommend.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

When I first experienced ElfhostI was…

When I first experienced ElfhostI was extremely overwhelmed with the experience. But overtime I have gained a huge respect for who they are and what they do! These folks are extraordinary at what they do and I take my hat off to them! Keep up the GREAT work you all!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic support

Fantastic support. I ran into a small issue after purchase, and the team on Discord jumped into action to dig into my account and fix the problem. On a Sunday night at 10pm and again at 1am no less!

All 21 services in the stremio bundle I purchased are now working flawlessly, and so much faster than the public instances I'd been using. 10 stars!!!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. I’ve been amazed at the sheer knowledge and expertise elfhosted wizards have displayed. This service is so easy to follow and setup I will always recommend people to use elfhosted when they can. Love this service.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Customer-Service was Elf-cellent

I was having a UE. Luckily, I created a ticket and they got me sorted out in minutes. The courtesy and overall kindness is where it's at. They're normal people just like you and I; yet, they're more than happy to help you.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

I've used a lot of hosted services…

I've used a lot of hosted services across the years, and only a few gives you more than you pay, Elfhosted is one of this. From a premium support to an extensive catalog of services, they worth every cent payed.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

The easiest 5* review ever!

A truly wonderful experience so far that is clearly run by people who deeply value integrity when it comes to providing a professional service that also gives back to the developers. The support is 5*, the community feels trustworthy and most of all, it does not exist to suck the life (and money) out of the people that use the service, which is a rare find. A pleasure to use and highly recommend!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use, simple setup, great support.


I highly recommend ElfHosted’s services. I subscribed to the AIOStreams with Mediaflow 4K proxy and Mediaflow proxy 4x4K Booster. The setup was exceptionally straightforward, and the results were remarkably fast. The support team and community are also exceptional. I was having some issues as I’m not very technology-savvy, reached out to them on Discord, and had my issues resolved in a matter of minutes. Thank you, BSM, for your excellent work and assistance.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Best team around

Made everything so simple and easy to understand. Not only did they set it all up for me but offer lifetime support so I never need to worry about any issues and I can ask any questions they are so quick to respond. Stremio works flawlessly with endless possibilities always been able to find what I'm looking for. Amazing team and service all round highly recommend!

January 25, 2026
Unprompted review

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