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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional lagging during streaming, though typically for short durations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and reliability.... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the team members for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional support team and... See more

User experience

People report positive experiences with user experience. Many customers, including those who are not... See more

Product

Users describe positive interactions with the product. Many customers are impressed with the powerful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made everything so simple and easy to understand. Not only did they set it all up for me but offer lifetime support so I never need to worry about any issues and I can ask any questions they are so qu... See more

Rated 5 out of 5 stars

Self-hosting is challenging and tedious, ElfHosted takes that away, and adds multiple features that make it easy to get your media to all of your devices. When problems do arise the customer support i... See more

Company replied

Rated 5 out of 5 stars

All this is new to me and I stumbled upon elfhosted by chance. I picked up AIO streams with proxy first then, picked up comet, and have added a bookworm bundle (audiobook request and audio book bay) I... See more

Company replied

Rated 5 out of 5 stars

Yes, you can do it all yourself and self-host it. However, sometimes for a few bucks more, having elfhosted host the instances and getting that white glove Rolls-Royce vip experience is worth it. They... See more


Company details

  1. Cloud Computing Service

Written by the company

Self-hosting is fun and rewarding.. until it's not. We run an open-source platform which takes care of all the "plumbing" (updates, security, integration, compute), so that you can focus on the core joy of self-hosting - using your apps! Popular ElfHosted options are Media Streaming with Plex, Jellyfin, or Emby, Google Photos alternative with Immich, secure password vault with VaultWarden, etc.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service

Great service. Had no issues setting up fast easy set up.

November 24, 2025
Unprompted review
ElfHosted logo

Reply from ElfHosted

Excellent, thanks for the review Salvador!

Rated 5 out of 5 stars

This place is awesome…

All this is new to me and I stumbled upon elfhosted by chance. I picked up AIO streams with proxy first then, picked up comet, and have added a bookworm bundle (audiobook request and audio book bay) I'm very pleased with my purchases. Ended up getting buying a couple of wizard packages and the techs were really helpful. I look forward to continued use and learning about all the possibilities

August 1, 2025
Unprompted review
ElfHosted logo

Reply from ElfHosted

We wizards welcome you to our mysterious and exclusive inner circle! <3

Rated 5 out of 5 stars

Easy and worthwile

It took me such a short time to set up for this seamless experience. I love how everything works out of the box. Also would love to note that they have amazing support, 5/5

October 24, 2025
Unprompted review
ElfHosted logo

Reply from ElfHosted

Hey BeastMan, we too enjoyed providing you a BEASTLY service! Keep on Elfing!

Rated 5 out of 5 stars

Great purchase

Great purchase, easy to set up, great easy to follow instructions.

October 7, 2025
ElfHosted logo

Reply from ElfHosted

Thanks Rob, glad somebody's reading them! ;)

Rated 5 out of 5 stars

Smooth

Smooth experience.
No issues, great support!

Wish all cloud providers were this smooth!

October 8, 2025
ElfHosted logo

Reply from ElfHosted

So do we!! ;)

Rated 5 out of 5 stars

Best platform for media streaming!

ElHosted is simply the best platform when it comes to media streaming. period.
The support is incredible and those guys are rockstars in what they do!!!
Highly recommend

October 6, 2025
Unprompted review
ElfHosted logo

Reply from ElfHosted

🤘

Rated 5 out of 5 stars

It just works

Quick/tech savvy support that take all questions seriously, no matter the level of your own IT-experience.

Self hosting is of course incredible, rewarding and fun. Until it is not.. Expensive hardware failures, disk limitations and the biggest gray hair accelerator within private IT.
Elfhosted gets rid of all anxieties, it just works.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Honest and Helpful

Great company to work with. Many options available to find just what you need. Customer service is quick and very helpful with any issues you might have. My only regret is that I didn’t signup sooner with Elfhosted.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Nice feature

A really nice feature, but you could do something about the streaming, sometimes it s lagging, but only for 5-6 secs. Hopefully it can be “fixed”.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

ElfHosted is incredible!

ElfHosted is incredible!

I did the self-hosting thing for quite a while and although I have the know-how to do that, it just isn't worth it for me; I'd rather get the time back in my day while also taking advantage of all the improvements and additions available which aren't practical to implement within a single-user local server stack.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, customer support. And quick to help resolve issues. It was hard for me to understand all the documentation on my own but they were able to get me up and running in less than 30 mins.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent, and very responsive support. Anytime I had issues, whether with setup or running, they were right there and promptly resolved the issue.

September 12, 2025
Unprompted review

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