My first order came relatively quickly so I ordered more of the same items a week apart, after non delivery I got on to Elho only to be emailed we can see they are at the delivery depot and should be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beautiful and durable products and perfect customer service. Everytime, we say that we do not need new plant pots anymore, then we see a new model and cannot resist :D Elho also has a spare part s... See more
Company replied
I love Elho and have been recommending them to fellow plant enthusiasts since I started buying their pots 2 years ago. I'm now constantly recognising their products in people's gardens and UK garden c... See more
Company replied
It was my 2nd order directly to elho, and they always came ontime, 2 days. I've tried once from another website and took longer shipped. Directly order from elho also little cheaper, even so I still t... See more
Company replied
Company details
Written by the company
Het familiebedrijf elho is marktleider op het gebied van kunststof plantenbakken en richt zich al ruim 55 jaar op duurzame ontwikkeling van nieuwe collecties, geproduceerd in Nederland. Inmiddels worden de plantenbakken in meer dan 75 landen verkocht. Elho weet dat de natuur gelukkig maakt! Dankzij de natuur voel je je gezonder en het geeft een flinke energy boost. Daarom wil elho de natuur daar te brengen, waar je thuis komt. Iedere dag weer. Elho maakt het zo mooi en makkelijk mogelijk, met de natuur áltijd in gedachten. Give room to nature.
Contact info
Atlasstraat 11, 5047 RG, Tilburg, Netherlands
- 013 515 7800
- contact@elho.com
- elho.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service!
June 13, 2023
Supersnelle service
June 12, 2023
Love it!
The whole process of ordering from Elho is simple and friendly and the products are of great quality for very affordable prices.
Once at home, the vases look terrific and are lightweight, which is easier to work with.
June 15, 2023
Super product
May 30, 2023
Reply from elho
Hi Mvr Franzen,
Bedankt voor je positieve review!
Leuk dat je zo enthousiast over ons bent! :) We zien je graag nog eens terug.
Have a green day,
elho
Reply from elho
Hi,
Bedankt voor je positieve review!
Wat tof om te lezen dat je zo tevreden bent met onze communicatie en de after sales service. Hopelijk heb je veel plezier aan onze producten.
We zien je graag nog eens terug. :)
Have a green day,
elho
Spare parts ordered and received
Great feedback. Had an issue with a missing part and it was sent to me promptly. Cannot fault the service.
May 22, 2023
Reply from elho
Hi Sam,
Thank you for your positive review!
It's great to read that we were able to help you with one of our service parts. We hope you enjoy our products.
We look forward to seeing you again. :)
Have a green day,
elho
Very nice pots design
May 18, 2023
Reply from elho
Hi Marcello,
Thank you for your positive review!
We are delighted to read that you are so satisfied with the design of our flower pots. Hopefully you will enjoy it.
We look forward to seeing you again.
Have a green day,
elho
Bought a pot from your Ocean range from…
Bought a pot from your Ocean range from a local garden centre. I love the design and the ethos of the company and have only reduced the stars because of the ridiculously sticky label glued to the inside and outside of the pot! I had to resort to a razor blade to remove the last of it.
May 4, 2023
Unprompted review
Reply from elho
Hi,
Thank you for your positive review!
How nice to read that you are so satisfied with the design of our ocean collection. It is unfortunate that the label was difficult to remove. We will pass this on to the relevant department to see what we can do about it.
If you have any other questions, feel free to send us a message to contact@elho.nl.
We look forward to seeing you again. :)
Have a green day,
elho
Great pots, great service
I love Elho and have been recommending them to fellow plant enthusiasts since I started buying their pots 2 years ago. I'm now constantly recognising their products in people's gardens and UK garden centres. It came as no surprise to learn that they are Dutch, given the Netherlands' long history with plants. I love that their products are minimal yet practical, innovative and attractive in appearance. Most of their products come at a reasonable price point too. I love their Vibes and Loft Urban ranges in particular. I will continue to be a customer as I love that they are eco-conscious. Bedankt Elho!
May 1, 2023
Unprompted review
Reply from elho
Hi Megan,
Thank you for your positive and extensive review!
How nice to read that you are so satisfied with our products and recommend them to others.
We hope you enjoy our products and will continue to be a loyal customer of ours. :)
Have a green day,
elho
Super service!
October 11, 2022
Reply from elho
Hallo Sinie,
Bedankt voor je positieve review!
Goed om te lezen dat je zo tevreden bent met onze service.
We zien je graag nog eens terug. :)
Have a green day,
elho
Reply from elho
Hi Cecilia,
Thank you for your positive review!
How nice to read that you are so happy with our products and the fast delivery.
We look forward to seeing you again. :)
Have a green day,
elho
very nice quality
April 13, 2023
Reply from elho
Hi sofia,
Thank you for your positive review!
Good to read that you are so enthusiastic about our quality.
We look forward to seeing you again. :)
Have a green day,
elho
Top services
March 27, 2023
Reply from elho
Hi Suzanne,
Bedankt voor je positieve review!
Wat leuk om lezen dat je tevreden bent met onze services. Dat vinden wij tof om te horen! :)
We zien je graag nog eens terug.
Have a green day,
elho
I only left 1 star because tou can not…
I only left 1 star because tou can not give zero customer service terrible delivery even worse ordered a product they said will be delivered on the 24th now they don't even know where the parcel is they are pulling the 10 working days card now plus are ignoring e mails
March 24, 2023
Unprompted review
Reply from elho
Hello Mr Hall,
I am very sorry that you had a bad experience with Elho's customer service. It is of course not our intention to provide bad service.
Elho tries to reply to emails within 8 working hours, I apologise if that was no the case for your email.
I hope that even though you have had a bad experience with the delivery service you have still be able to enjoy your new elho loft urban pot.
Wishing you a wonderful day from the elho team!
Great service
Great service, good prices and happy all-round online shopping experience.
January 16, 2023
Reply from elho
Hello Willem,
Thank you for your positive feedback!
Have fun with your new elho products.
Have a green day,
elho
Reply from elho
Hello Stephen,
Thank you for your positive feedback!
Have fun with your new elho products.
Have a green day,
elho
The Best for Plant Pots
It was my 2nd order directly to elho, and they always came ontime, 2 days. I've tried once from another website and took longer shipped. Directly order from elho also little cheaper, even so I still thought kinda pricey for pots, but it's worth the price. I couldn't find any better quality for plastic pots from others. Beautiful colors, diamond series really wonderful and shiny, love it! So cute! My house more colorful because of elho, thanks!
December 18, 2022
Reply from elho
Hi,
Thanks for your positive review!
It is so nice to hear that you are so enthusiastic about us! :) We look forward to seeing you again.
Have a green day,
elho
Reply from elho
Hi Kars,
Thank you for your review! What a shame to read that you are not completely satisfied.
We try to make our service a little better every day and would love to hear what we can improve. We would like to know where the communication error occurred in you receiving a 15 cm pot instead of a 15 liter one, so we are able to correct the mistake.
Please contact our customer service team at contact@elho.nl.
Looking forward to hearing from you!
Have a green day,
elho
Reply from elho
Hi Robert,
Thank you for your positive review!
It is great to hear that you are happy with the quick delivery! We look forward to seeing you again. :)
Have a green day,
elho
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.