E-Liquid SuperstoreReviews 

151
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Delivery not reliable, ordered lots of times over many months but on two occasions now have paid for next day delivery at a cost of £4.99 and still waited 3 days or more for delivery. It's not DPD at... See more

Rated 5 out of 5 stars

Great company, very professional, great choice of products at excellent priced. They also run a loyalty scheme which is excellent. I've tried other places over the years but these are definitely... See more

Rated 5 out of 5 stars

Good and Reliable Been using this service for a while (Roughly every three weeks or depending how long my liquids last) and they have been nothing but great. Delivery may vary for some and my only... See more

Rated 5 out of 5 stars

Needed some vape juice sent to Australia and my friend in uk recommended e liquid superstore. Got my juice very quickly . Previously I’ve ordered from USA and it took ages. I also like that all their... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Buy E-Liquids with up to 20% off with our mix and match bulk buy discounts. E-Liquid Superstore are here to supply you quality-loving vapers with high quality e-liquids and vaping hardware in a budget friendly way. Free UK delivery on orders of £15+.


Contact info

4.0

Great

TrustScore 4 out of 5

151 reviews

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4.0

All reviews

(151)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

*FIRST TIME CUSTOMER REVIEW*

*FIRST TIME CUSTOMER*
Delivery was around 4 working days from time of order on 3rd January.
When I received my order there were two missing items that I paid for.
I emailed them and got a reply 2 days later apologising and telling me that they will send the missing items.
Overall I am rating 3 out of 5 stars and that is because of being a first-time customer and having missing items and a long wait for a reply regarding the missing items & I still have not received the missing items as yet (8th Jan)
I cannot comment on the vape juice that I bought as I can't currently use it because I was short of 2 nicotine shots that I paid for & never received.
I think it was reasonable to give 3 out of 5 stars for this company on this occasion based on the circumstances noted.

January 3, 2023
E-Liquid Superstore logo

Reply from E-Liquid Superstore

Good Afternoon,

I hope you are well, and I am very sorry for the issues you have recently experienced.

We are very sorry for the delay in answering your email and the missing items. Feedback has been provided to the relevant areas with regards to the response time and the missing items.

I can see that the missing items have now been delivered.

We apologise for the delay and inconvenience caused.

Kind Regards,

Adam

Rated 1 out of 5 stars

normaly great but still havent…

normaly great but still havent recieved yet

December 27, 2022
E-Liquid Superstore logo

Reply from E-Liquid Superstore

Good Afternoon,

I hope you are well, I am very sorry for the delay in the delivery of your order.

Due to the Royal Mail strikes around this time, we did see delays being caused by our other couriers due to their own backlogs.

I can see this order has now been delivered. As an apology I have refunded the shipping you had paid.

We apologise for the inconvenience caused.

Kind Regards,

Adam

Rated 1 out of 5 stars

I ordered a 100ml which I was charged…

I ordered a 100ml which I was charged for however only received 50ml! Have emailed but no reply so far

December 17, 2022
E-Liquid Superstore logo

Reply from E-Liquid Superstore

Good Afternoon,

I hope you are well and I am sorry that you received the wrong item, and there was a delay in our reply.

I can see that this has now been resolved for you and an additional 50ml was sent out to you.

We are very sorry for the delay and inconvenience this has caused.

Kind Regards,

Adam

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