Eliteprosports were shocking thieves after they got my order wrong and sent me the wrong item.they asked me to return the item and they said they would refund me the postage which i did to their instr... See more
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The response time from Elite Pro Sports was far in excess to other companies I have deal with and was a credit to the company. In particular Sarah Powell, from the customer sevice department, dealt wi... See more
Really happy with my new football shirt. It fits perfectly, better than any other football shirt I have bought, feels comfortable, and the quality is excellent for the price. The customer service was... See more
The items ordered were great quality and arrived here in Australia less than a week from ordering
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Sent faulty tshirt back with…
Sent faulty tshirt back with remittance after 6 weeks of emails told I can not have another no tshirt no remittance money back bad company.
Disgraceful service
Ordered a personalised Gloucester shirt for my son for Christmas present on the 3rd of December. Chased the order on the 17th as we had not received and were told they were out of stock, but they would refund us. This has left us no time to order a replacement elsewhere and had we not contacted them we would have had no idea there was an issue. Disgraceful service and a ruined Christmas present. Hopefully Gloucester will move their kit sales to a more reliable distributor in the future and we can buy again. Wouldn’t use you lot again in a month of Sundays.
Worst customer service ever
Ordered a Leeds Rhinos Hoodie XL. The despatch note confirmed XL, but they actually sent a Small! You can’t contact them by phone, so emailed their customer service address, and after no reply for 4 days, it bounced back. The worst customer service ever.
Bought an item in the Gloucester rugby…
Bought an item in the Gloucester rugby store which is run by this company.
Poor customer service, left the security tag in it, alarm went off i looked at them and they said it was ok to leave.
Had to go back in later that day, no appology.
Will not shop there again ever.
Often use this website. So far, so good!
Often use this website. Quick delivery and for any items not right, they are also quick to complete returns. So far, so good!
Shoddy service
Placed an order for a baseball cap and they sent wrong one, advised them I would keep it as I couldn’t be bothered with hassle of returning item but still wanted the one I ordered so they offered free delivery so I re ordered but price had increased but I thought at least I’m getting free delivery! And guess what they sent exactly the same item again, not impressed and certainly won’t use them again once I have resolved this
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