Elite Vacation Homes Reviews 

114
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Fair warning! Spend the first 24 hours of your family trip documenting EVERYTHING the house has wrong with it! I know you have probably been saving and working hard to relax and enjoy your vacation b... See more

Company replied

Rated 1 out of 5 stars

My family and I arrived at a dirty condo. The bed had been made but the linen had visible stains all over comforter, sheets, pillow cases, and the bathrooms countertops were disgusting. I reach out t... See more

Company replied

Rated 1 out of 5 stars

We have stayed with Elite Vacation Homes for many years, the cleanliness of the houses used to be really good. In 2019 we had a few issues with the house being dusty and having trash but we decided to... See more

Company replied

Rated 4 out of 5 stars

Very nice home, clean and comfortable close to supermarket and Disney / Universal... Medieval Dinner and Friday Rodeo just round the corner. Kitchen utensils need a little upgrade if someone is... See more

Company replied

Company details

  1. Vacation Rental
  2. also in
  3. Travel Agency

Information provided by various external sources

Luxury Orlando Vacation Homes located just minutes from Walt Disney World® Resort, Universal® Orlando, and SeaWorld. 3-7 Bedroom Private Pool Homes and Resort Condos come with Fully Equipped Kitchens, Game Rooms, Water Views, Hot Tubs and Gated Resor...


Contact info

1.5

Bad

TrustScore 1.5 out of 5

114 reviews

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1.5

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(114)

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Rated 5 out of 5 stars

House was nice

House was nice. Good location. Only down fall needed new bed linen. Had to remove a frog from one of the rooms upstairs. Overall I was satisfied with my stay.

May 20, 2019
Unprompted review
Elite Vacation Homes logo

Reply from Elite Vacation Homes

Thank you for your review and constructive comments. We are enjoyed the home and it's location.
However, we regret you were not happy the bed linen. Reviews play an important in helping us to improve our service. Because of your comment, we have replaced the bed linens in this particular home.

Thank you again for taking your time to review us. We hope to have you back in the future.

Elite Vacation Homes Team

Rated 5 out of 5 stars

Excellent company and outstanding…

Excellent company and outstanding customer service. The vacation homes are reasonably priced and conveniently located about 10 minutes from the major Disney destinations.

I highly recommend them.

May 20, 2019
Unprompted review
Elite Vacation Homes logo

Reply from Elite Vacation Homes

Thank you for your review and for being a wonderful loyal customer. Our team is overjoyed you enjoyed our customer service, prices and home location.

It is truly our pleasure to host your stay and we hope you will return to us again in the near future.

Elite Vacation Homes Team

Rated 4 out of 5 stars

The house was great

The house was great! Just a few things missing. No paper towels. I would think they would furnish at least one roll. There were no box of tissues in the bathrooms. Like the paper towels, at least one per bathroom would have been nice. The master bathroom needs a little tender care. One of the basins was chipped. You can tell it's age. Same with the shower, it needs some deep cleaning, maybe regrouting. Loved the pool area, looking at the lake, but it would have been nice to have a handle to get in or out of the pool. Hedges on one side made it private at least on one side. All and all a great house, just some minor issues.

May 20, 2019
Unprompted review
Elite Vacation Homes logo

Reply from Elite Vacation Homes

Thank you for your review. We’re glad you found the home to be great and appreciate your comments. We work really hard to ensure every home is in perfect condition and use guest comments to better improve our service.

We have worked directly with our maintenance team to ensure each of your comments have been addressed. Thank you for helping us to improve our product.

The homes are self-catering therefore toiletries, like paper towels and tissues, are not provided. We understand renting a vacation home is very different from a hotel room and try to convey those differences to every guest via booking confirmation and website. We truly regret you were unaware of our policy.

Thank you again for your review, we sincerely appreciate your business and hope to have the opportunity to host your stay again in the near future.

Elite Vacation Homes Team

Rated 5 out of 5 stars

They are great to work with.

May 20, 2019
Unprompted review
Elite Vacation Homes logo

Reply from Elite Vacation Homes

Thank you for your5-Star review. We're delighted to learn you enjoyed your stay and look forward to accommodating you again in the future.

Elite Vacation Homes Team

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