elixhealing.com Reviews 116

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness in alleviating various symptoms, from menstrual pain and hormonal acne to mood swings and fatigue. Many people highlight the significant improvement in their overall well-being and the positive impact on their daily lives, often noting how the products have helped them reduce reliance on other medications. The quality of the products is frequently commended, with consumers appreciating the natural remedies and the unique, customized blends. The customer service team also receives widespread acclaim for being incredibly helpful, responsive, and supportive. Reviewers often mention prompt replies, efficient processes, and the team's willingness to go above and beyond to assist with inquiries and issues. However, some customers also noted dissatisfaction with the product not working for them, leading to a feeling of wasted money, and a few experienced issues with customer service when trying to cancel subscriptions or return items.

What people talk about most

Product

People report positive experiences with product. Many customers praise the products for significantly... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the team's caring,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being supportive,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 18 year old daughter began having frequent periods. The gynecologist wanted to put her on the pill but our functional nutritionist suggested Elix. She has been on it for 2.5 months and the time b... See more

Rated 5 out of 5 stars

I stopped having periods in 2021 (I was only 32) after a small bowel obstruction that made me drop under 90 pounds. My OBGYN and fertility clinic were never able to help me get my regular cycle back... See more

Rated 5 out of 5 stars

Significantly improved my pain and PMS symptoms. Shortened my period therefore improving my energy throughout the month. My cycle used to derail my whole life only having about 3 days a month where... See more

Rated 5 out of 5 stars

Absolutely love Elix! I’ve only been using Cycle Balance for a little under 3 months, but for someone who has struggled so much, their whole life with debilitating cramps, I’ve been blown away. I hav... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

116 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Life Changing Cycle Balance Supplement

I am deeply impacted by my hormones and my hormone cycle. The Elix Cycle Balance supplement was life changing. I couldn't find the specific ingredient list anywhere, as they are tailored via a survey of your symptoms. I reached out to customer service. I wanted to have a list of ingredients to take to doctors to try to get a diagnosis. I received super quick, efficient, and kind customer service. I was sent a list of ingredients within 24 hours of asking for it. Highly recommend this company and the Cycle Balance supplement.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Love the Elix customer service team

Love the Elix customer service team. They’re always so caring, responsive and helpful! Special thank you to Ava for her thoughtfulness, going above and beyond to get me all the information I needed.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Elix works

Elix works. Nothing else (and I’ve tried it all) helped with my stage 3 endo pain. It was extremely severe and properly debilitating. Birth control made me depressed and didn’t cut the pain. Medical thc made me groggy and didn’t cut the pain. Very high doses of ibuprofen wrecked my GI track and didn’t cut the pain.

Then this wonderful women of color owned company blending eastern and western medicine finally worked. It’s given me my life back. Honestly, women’s health is woefully underfunded, women of color aren’t believed about our pain levels, bad information persists.

I’ve been using this product since the company was founded and it has given me my life back pain free. It also regulates the hormonal and mood symptoms which is a genuine relief. I love them 💕✨There’s no one else I trust with this.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Tried canceling several times

Tried canceling several times. Couldn't login to my account so went through customer service. They didn't cancel my account and then I was charged again. There's no warning before you're charged. I've wasted hundreds of dollars on this company and I didn't use the products because my doctor told me not to. Felt tricked into paying way more than I wanted to. Really disappointed and lost trust and respect.

April 22, 2026
Unprompted review
elixhealing.com logo

Reply from elixhealing.com

Hi Jasmine,

We're sorry to hear about your experience. Please know that this is not the kind of experience we wish for any of our community members.

We're now working on sending reminder emails before upcoming subscription charges. In fact, this has been set live for many members in our community. Also, subscriptions can be managed or canceled at any time through your account portal using the same email address you used at checkout. That said, it sounds like something may not have worked as expected in your case, especially with the login issues you mentioned.

We would really like to help make this right and look into exactly what happened. Please reach out to us directly with your account details, so we can review your case and assist you further 🌿

Thank you for bringing this to our attention, and again, we're truly sorry for the frustration this has caused.

With love,
Team Elix

Rated 5 out of 5 stars

I am so grateful that Elix exists

I am so grateful that Elix exists. I’ve been using Cycle Balance for my endometriosis for about 4 months, and it has truly changed my life. Before, I would have to cancel work and plans and spend days in unbearable pain. Now, I can stand upright, walk normally, go to work, and live my life without constant suffering. This has been an absolute game changer for me.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company

First off I would like to say I thank God for these products My physical health with literally be worse than what it is currently In my case I have my cycle balance formula more formulated for my rheumatoid arthritis I'm more concerned about that than my period My birth control takes care of that I would recommend everyone to give this a try when it comes to Chinese medicine it takes 3 months before you physically feel different If you double dose you should feel improvement in my personal opinion in one month otherwise if you don't double dose It will probably take close to 6 months before you feel a difference for the better I can say that on personal experience because there was a time where I couldn't double dose when I had to start over and it took close to 6 months for me to fill a difference now my health issues are severe but I have been consistent without any problems for the past 10 months despite the fact that I technically been using this for a year in a few months Yes these products are expensive The way I am able to afford these products I use Sezzle which I have the anywhere membership and I use Klarna so if it wasn't for these I would not be able to get these products so I am spending money I genuinely do not have because right now I am very low income but it is worth it because I'm not an excruciating pain to the point of screaming I mean that literally because I would scream That's how bad my period cramps are and my rheumatoid arthritis pain I can't even go to Western doctors for my rheumatoid arthritis in my case because it doesn't connect to my blood tissue so without Chinese medicine My body would be full of inflammation and I would just be going to a pain management doctor and just be pumped with pain medicine That's not going to do anything about my inflammation which also causes discomfort so I say this to say please give this a chance and please when you start off if they tell you to double dose If you can afford it even if you have to take out credit to do so please double dose your first 3 months because your body will start off healing faster I wish I could continue to double dose so I can feel just a little bit better I only double dose only on period days

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Still going strong and adding on more…

Still going strong and adding on more products. I hope to replace all my vitamins and medications. These products have done more for me in these past 5 months or so than other medicines have done for me in years! The Elix team is kind, supportive and informative.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt and courteous customer…

Very prompt and courteous customer service. So far the products have Top notch, they taste a little bit like tea and after the first dose (I purchased the sleep elixir) I could tell there was a difference in how restful I felt the next day.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using it for 2 month now and…

I’ve been using it for 2 month now and I’m not even on the month month regular time to feel the difference but I’m e already started to see them 2 month in can’t wait to see the 3 month and 6 month differences.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Life-changing product

I found Elix during a scrolling moment where the founder was speaking about PMDD, a condition that I have suffered with for years. I was intrigued and took the online assessment and received my personalized formula shortly thereafter. It was life-changing! I have been a loyal customer for almost a year. The team is always supportive and has answered all of my questions. I would strongly recommend that anyone dealing with menstrual issues give them a try!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

My consult with the team at Elix…

My consult with the team at Elix Healing was such a positive experience. They really took the time to listen and provided thoughtful information specific to what I’m going through. I left feeling informed and supported.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Product poes not work

Great advertising, but not a great product, the product is not effective. Also, buyer beware. You will end up with a subscription which you did not knowling sig upo for.

March 2, 2026
Unprompted review
elixhealing.com logo

Reply from elixhealing.com

Hi Robin,

Thank you so much for sharing your feedback. At Elix, we are committed to transparency and providing our community with clear information regarding our subscription services and policies. On our product page, it is clearly indicated that Cycle Balance is a subscription-based product, offered either as a monthly subscription (1 bottle per month) or quarterly subscription (3 bottles every 3 months). This information is not only displayed in the product description but reiterated during the checkout process as well.

We also value the feedback from our community so our recent update includes the ability to manage and cancel their subscription online by logging in to the account portal using the email address used at checkout.

That said, we truly appreciate you sharing your feedback. We appreciate the time you were part of our community, and we sincerely sorry your experience fell short of what you expected.

With love,
Team Elix

Rated 5 out of 5 stars

Severe endometriosis and pcos

I suffer from endometriosis and pcos since my first period and doctors never knew or said anything until it was too late. Their only solution was get on birth control but the lowest dose because my body produces too much hormones. I got on it because I didn’t know better. My symptoms became worse and my organs became inflamed over time. I started doing research and the biggest advice I saw was to change my lifestyle. I kept reading I needed to practice a gluten and dairy free diet, meditation, journaling and daily exercise. I found Elix on instagram because as a I researched this new lifestyle, my algorithm changed. I began Elix and also started working with a holistic nutritionist that guided and informed me through this journey. After 6 months of working with her and being on Elix I wanted to try to get off of birth control but was scared because it mostly helped with my debilitating cramps(bedridden once a month) and heavy bleeding (that literally made me go pale). I incorporated more herbs and superfoods in my diet. I decided to take the leap and got off of birth control. In a month I got a painless, normal bleeding and normal length period(mine would last 7 or more days,always irregular and sometimes more than once in a month). Elix has helped me physically, emotionally and mentally. Elix offers a supportive community, resources, one to one with specialists and great products when no doctor would. The products are high quality, safe and healing. It is extremely hard to find all of that in a product. I know it may be expensive for some people but health is wealth. If you’ve tried everything and nothing worked, try this. You won’t regret it.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Loving Elix for 4 months now!

I've been using Elix for almost 4 months now and I've noticed a huge difference. I switched from O+ products because I didn't feel like they were addressing all of my needs as well as I wanted. The cycle balance has helped my period cramps stop entirely, and my mood improves with each cycle. My period is now closer to 6 days rather than 9 days, and I don't feel as crummy. The daily harmony is helping while I go through a liver detox and keeping me feeling more calm instead of anxious and stressed. I am an extremely busy person with a lot of responsibilities, and Elix has helped with my mental space a lot. Having a chinese medicine doctor to talk to about the things and meet with was a huge selling point for me. It feels like I get practical advice and feedback, and that they're on my care team.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT trust this company

Do NOT trust this company! They do not care about women’s health as much as they do making money. I tried to cancel an order literally minutes after I got a bank charge and they refused to refund me even though the product had not even been shipped! This type of scheme should not be allowed. Honesty is always best! The customer service is not good. The product is not worth the price. I used for 6 months with disappointment.

February 3, 2026
Unprompted review
elixhealing.com logo

Reply from elixhealing.com

Hi Marie,

We’re truly sorry to hear about your experience and understand how frustrating this felt, especially when you reached out so quickly after seeing the charge. We never want anyone to feel unheard or disappointed.

Because Cycle Balance is personalized and prepared immediately once an order is confirmed, we’re unable to honor same-day cancellations or refunds. This policy is clearly outlined in our Refund Policy and exists to ensure timely fulfillment and quality for every community.

Please know that we do send advance renewal reminders and offer full self-service subscription management online so you can update shipment dates or cancel ahead of time. That said, we appreciate your feedback and take it seriously, as it helps us continue improving how we communicate and support our community.

Thank you for taking the time to share your experience. We truly wish you the best moving forward.

With love,
Team Elix

Rated 5 out of 5 stars

absolutely love elix

absolutely love elix! they are so helpful and you feel like a person under their care and guidance. everything is personalized to you and you can always reach out when you need more support.

January 28, 2026
Unprompted review

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