elixhealing.com Reviews 116

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness in alleviating various symptoms, from menstrual pain and hormonal acne to mood swings and fatigue. Many people highlight the significant improvement in their overall well-being and the positive impact on their daily lives, often noting how the products have helped them reduce reliance on other medications. The quality of the products is frequently commended, with consumers appreciating the natural remedies and the unique, customized blends. The customer service team also receives widespread acclaim for being incredibly helpful, responsive, and supportive. Reviewers often mention prompt replies, efficient processes, and the team's willingness to go above and beyond to assist with inquiries and issues. However, some customers also noted dissatisfaction with the product not working for them, leading to a feeling of wasted money, and a few experienced issues with customer service when trying to cancel subscriptions or return items.

What people talk about most

Product

People report positive experiences with product. Many customers praise the products for significantly... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the team's caring,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being supportive,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 18 year old daughter began having frequent periods. The gynecologist wanted to put her on the pill but our functional nutritionist suggested Elix. She has been on it for 2.5 months and the time b... See more

Rated 5 out of 5 stars

I stopped having periods in 2021 (I was only 32) after a small bowel obstruction that made me drop under 90 pounds. My OBGYN and fertility clinic were never able to help me get my regular cycle back... See more

Rated 5 out of 5 stars

Significantly improved my pain and PMS symptoms. Shortened my period therefore improving my energy throughout the month. My cycle used to derail my whole life only having about 3 days a month where... See more

Rated 5 out of 5 stars

Absolutely love Elix! I’ve only been using Cycle Balance for a little under 3 months, but for someone who has struggled so much, their whole life with debilitating cramps, I’ve been blown away. I hav... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daughters cycles improving!!

My 18 year old daughter began having frequent periods. The gynecologist wanted to put her on the pill but our functional nutritionist suggested Elix. She has been on it for 2.5 months and the time between her periods is lengthening! She will be starting college soon and I reached out to customer service to get her three month supply sooner and they responded right away. We are very happy with this product and we hope in the future her cycles will continue to move to a predictable schedule. Thank you Elix.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

It takes time, but it’s worth it!

I’ve been using the cycle balance for 6 months now and have seen wonderful effects to help alleviate physical and emotional symptoms of my period. I will continue using their herbs and look forward to what another 6 months can help with!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Immaculate Customer Service

I’ve been following this product / company for a while now, and I’m absolutely thrilled at how amazing it has turned out to be! There was an issue in transit and the woman I spoke to was so very kind and helpful— she responded the same day I sent an email! I highly recommend Elix, and unlike what I was expecting, it doesn’t taste like medicine! It has a rich, almost sweet flavor to it — and it’s good for you! Sorry for the marketing lol, I’m just super excited! Love love love this product!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and great service

I’ve had great results with Elix. I maxed out my FSA and had to take a break for a couple months. Sadly I had a big return of symptoms that elix helped manage. I finally got my FSA back and ordered but sadly UPS marked my package as delivered even though I never received it. The Elix team responded to my email right away and offered a 1 time replacement without making me jump through a ton of hoops which I really appreciate.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience

I recently joined elix and have had several interactions with several of their team members. Each time they were timely with their response and very accommodating. I appreciate their prompt responses and the feel of a genuine response even thru the phone screen.

Not only that, but I have had such improvement with my severe endometriosis in just 2 months that I’m blown away!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Magic stuff

I have been using Elix for a couple months after having AWFUL periods for the last 3 years. The change was immediate and I will use them forever.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Works SO well, hate my period w/o it

I’ve used Elix for about 2 years now. Every single month I can’t believe how effective it is. I accidentally missed taking it for a couple periods here and there due to travel, forgetting, forgot to order more, etc and the it’s like night and day. I’m about to start my 13 year old on it for heavy periods, as well as speaking to her pediatrician, but happy to hear it’s safe for teens. My cramps and bloating are lessened, and blood flows without clots and seems like there’s less blood & shorter in length somehow. Truly feels like a miracle product. I will always make room in the budget for this!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Product works! Try it!

As far as buying stuff because I see the ad on instagram or facebook has never been my thing. I always think these websites are bogus. Anyway, I decided to try Elix (yes simply because I’m Asian/ American). To be honest, they do not disappoint. No more bad cramps, no more constipation and loose stool oh don’t make me forget terrible mood swings!! The product works! I hope it works for you guys as well. I actually cancelled my subscription because I was out of a job but soon got hired so I restarted. I never had to email a company to resend me products after cancellation but I love this product so I am back!!
No issues with customer service nor cancellation.

Try it!

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service isn’t responding

I’m really concerned that elix will not cancel my subscription! I emailed them but haven’t heard back and after seeing other people have issues I’m concerned they won’t get back to me! I need my subscription canceled due to me having financial issues with me losing my job! And no one is contacting me back!

June 20, 2025
Unprompted review
elixhealing.com logo

Reply from elixhealing.com

Hi Rebecca,

We’re truly sorry for the worry and frustration this caused — we completely understand how stressful it can be, especially during such a difficult time, and we're here to support you 💜

After reviewing your case, I can confirm that we responded to your message on the same day it was received — both via email and Instagram. Your cancellation request was processed promptly, but since your email came in outside of our business hours, there was a brief delay before we could reply. I hope this brings you some peace of mind, and please know we never want any member of our community to feel ignored or unsupported.

If there’s anything more we can do, don’t hesitate to reach out. We’re wishing you strength and healing during this time.

With love,
Team Elix

Rated 5 out of 5 stars

Better Over Time

I already wrote a positive review shortly after I started using Elix.

I'm just coming back to let you know it really is true: the longer I use Elix - my PMDD symptoms become more and more manageable every cycle.

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

I've just started

I've just started; I'm 2.5 weeks in, 1 bottle done, and experienced 1 cycle with Elix. I'm floored! I have fibroids, so my cycles can vary from arrival time to length of time to color. I experienced very light PMS symptoms and noticed a bright red flow that I've never seen it like that before. It was so short; given, I had 2 very heavy days but then day 3 and on was so light I actually didn't mind bc I felt better. I feel better in general, too!

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Oh how I love Cycle Balance!

Oh how I love Cycle Balance!! Not kidding you, the day I started taking it, I no longer had my usual day of being tired or dragging throughout the day. For my perimenopause besties, get your Cycle Balance today!! I haven't felt this good in a long time! Whatever it's doing, I'm all for it!!

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Give It a try!!!

I’ve been using Cycle Balance for two weeks now. After just five days, my cycle started and lasted only three days. It was much less painful and lighter than usual, definitely the best cycle I've had since my teenage years. I highly recommend this product and wish you all the best on your journey. 🙏🏾🩵💫

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

I had an excellent experience with ElixHealing.com! I have been using their cycle balance for over a month. It has helped with my pms, so I signed up for the 3 month subscription and I'm hoping it will help with my menstrual cramps. Their service was incredibly efficient, with quick responses and seamless processes. The communication was great clear, professional, and timely at every step. Additionally, the staff is so pleasant, knowledgeable and welcoming, making the entire experience even better.

Highly recommend Elix Healing!

June 2, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look