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Rated 3 out of 5 stars

Despite poor communication and website advertising the wrong arrival times (it said it would arrive in 3-5 working days but came 2 weeks later). I must said I am absolutely in love with my item and... See more

Company replied

Rated 3 out of 5 stars

All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we... See more

Company replied

Rated 1 out of 5 stars

I returned my order on the 21st of March (the items arrived back at Eljae's warehouse on the 22nd of March) but I have not received my money back yet or an email to confirm they've processe/received m... See more

Company details

  1. Costume Jewelry Shop

Written by the company

Fashion Jewellery reDEFINED


Contact info

2.3

Poor

TrustScore 2.5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

LOVELY

I have now received my parcel, it took about a week and a bit to come but I am over the moon with it its absolutely lovely and well worth the money.

thank you

December 5, 2021
eljae logo

Reply from eljae

Hi Yasmin,

The item you purchased was actually on preorder which dispatched on the 3rd of December as stated in the item description.

You should have received an email with your tracking number (sometimes you can find this in your Spam/Junk mail).

You then would have received your parcel shortly after. Please let me know if you are still experiencing issues and we will be happy to assist you.

Rated 5 out of 5 stars

Still looks brand new a year later

No marks, still looks new a year later! Conscious of the prices, but definitely worth the investment so will build my collection slowly. Can't fault the product, recommend!

November 23, 2021
Rated 2 out of 5 stars

I wasn't too impressed this time…

I wasn't too impressed this time around,the bracelet I bought I have worn maybe couple of times,and slept with it one night,forgot to take it off...but my hand turn blue,and I can see colour already coming off...I would actually expect a bit more for the price ,as items actually are beautiful.... unfortunately won't return to shop ... #StayBlessed

September 16, 2021
Unprompted review
eljae logo

Reply from eljae

Hi Inga,

Unfortunately, the bracelet purchased is Zinc Alloy and not tarnish free, therefore we would not advise sleeping in it. For more information on our Tarnish free jewellery and jewellery care advice, please refer to the item description.

Rated 5 out of 5 stars

Great quality jewellery

Great quality jewellery, quick delivery too! Absolutely love the product and will be buying more in the future.

LT :)

August 24, 2021
Rated 5 out of 5 stars

The ring was for daughter’s 18th…

The ring was for daughter’s 18th birthday chosen by herself, I have to say it is absolutely beautiful photo doesn’t do it justice she wore it going out for dinner and got lots of comments about it

August 15, 2021
Rated 5 out of 5 stars

Go to brand

The quality of the rings are amazing and the delivery service is super fast. My second time ordering from Lijo and was not dissapointed again.
Now my go to brand for jewelry.

July 5, 2021

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