I've not recieved order since Nov, website rubbish, took my money . Never again!
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See what reviewers are saying
Despite poor communication and website advertising the wrong arrival times (it said it would arrive in 3-5 working days but came 2 weeks later). I must said I am absolutely in love with my item and... See more
Company replied
All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we... See more
Company replied
I returned my order on the 21st of March (the items arrived back at Eljae's warehouse on the 22nd of March) but I have not received my money back yet or an email to confirm they've processe/received m... See more
Company details
Written by the company
Fashion Jewellery reDEFINED
Contact info
United Kingdom
- help@eljae.co
- eljae.co
Hasn’t replied to negative reviews
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Excellent service
LOVELY
I have now received my parcel, it took about a week and a bit to come but I am over the moon with it its absolutely lovely and well worth the money.
thank you

Reply from eljae
Still looks brand new a year later
No marks, still looks new a year later! Conscious of the prices, but definitely worth the investment so will build my collection slowly. Can't fault the product, recommend!
I wasn't too impressed this time…
I wasn't too impressed this time around,the bracelet I bought I have worn maybe couple of times,and slept with it one night,forgot to take it off...but my hand turn blue,and I can see colour already coming off...I would actually expect a bit more for the price ,as items actually are beautiful.... unfortunately won't return to shop ... #StayBlessed

Reply from eljae
Lovely bracelet but it’s annoying that…
Lovely bracelet but it’s annoying that I can see the silver bits where the gold has not been covered/plates on.
Sunning jewellery fast delivery..great…
Sunning jewellery fast delivery..great customer service
Great quality jewellery
Great quality jewellery, quick delivery too! Absolutely love the product and will be buying more in the future.
LT :)
The ring was for daughter’s 18th…
The ring was for daughter’s 18th birthday chosen by herself, I have to say it is absolutely beautiful photo doesn’t do it justice she wore it going out for dinner and got lots of comments about it
The quality is beautiful
The quality is beautiful I bought 2 rings and a bracelet and loved them all
Dispatched within 24hrs
Dispatched within 24hrs, packaged nicely and quality jewellery.
Absolutely obsessed with my jewellery
Absolutely obsessed with my jewellery! Such high quality and everything I expected and more😍
Will 100% be buying some more pieces ASAP💖
Quick delivery and nice pouches for…
Quick delivery and nice pouches for individually wrapped items. Very good quality with good fastenings for necklaces.
Such lovely quality jewellery
Such lovely quality jewellery! So happy with my two rings I purchased! I will definitely be making another :)
Very good quality for such a good…
Very good quality for such a good price!! Not tarnishing at all
Go to brand
The quality of the rings are amazing and the delivery service is super fast. My second time ordering from Lijo and was not dissapointed again.
Now my go to brand for jewelry.
I love my bracelet and my necklace
I love my bracelet and my necklace, and I can't WAIT to get the ring I ordered!! Fast shipping!
Products received very quickly and…
Products received very quickly and they’re such good quality!
It was a pleasure shopping on the site
It was a pleasure shopping on the site. Everything I bought is affordable and great quality.
The service
The service, delivery and product was amazing! 10/10 would highly recommend!!!
Amazing quality necklace love it so…
Amazing quality necklace love it so much. Quick delivery. Will definitely order again.
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