I've not recieved order since Nov, website rubbish, took my money . Never again!
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Despite poor communication and website advertising the wrong arrival times (it said it would arrive in 3-5 working days but came 2 weeks later). I must said I am absolutely in love with my item and... See more
Company replied
All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we... See more
Company replied
I returned my order on the 21st of March (the items arrived back at Eljae's warehouse on the 22nd of March) but I have not received my money back yet or an email to confirm they've processe/received m... See more
Company details
Written by the company
Fashion Jewellery reDEFINED
Contact info
United Kingdom
- help@eljae.co
- eljae.co
2.3
Poor
151 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice & shiny ✨
June 3, 2021
Amazing quality but didn’t show that…
Amazing quality but didn’t show that different size rings would have different colours
May 24, 2021
This is the first time ordering from…
This is the first time ordering from this company and I wasn't disappointed. The rings were good quality and fitted me well, I wear them daily. I will be buying some more items.
May 20, 2021
Fabulous ring
Fabulous ring, good quality. Really quick delivery. Easy to contact to arrange an exchange of sizes.
May 18, 2021
I love it I will be buying more !
May 17, 2021
Love their pieces
Love their pieces
I have bought from Lijo London a couple of times and have loved every piece. Their pieces are so easy to style and have so much shine. I always get compliments when I wear them. I had a small thing happen with my last order and the customer service was terrific. I also have very sensitive skin where certain jewelry will break me out but I have not had that problem with Lijo London. I will be ordering again.
May 4, 2021
⭐ ⭐ ⭐ ⭐ ⭐ Love them!
Love them! Super quick delivery, presentation and packaging was lovely. Thank you to the customer service that helped me with the ring sizes. I measured correctly and they fit perfect. I was worried because I have small hands, but good quality items, can't wait to wear them out!
May 4, 2021
My choker is absolutely stunning well…
My choker is absolutely stunning well made and makes a beautiful statement.
April 27, 2021
I ordered a dark blue LV charm but…
I ordered a dark blue LV charm but received a light blue one!!
April 26, 2021
Reply from eljae
Hi Suyash,
Sorry to hear this! We can have this exchanged and resolved for you as soon as possible. Please send an email to help@lijolondon.co.uk if you would like to proceed with this.
All the products are perfects but the…
All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we could have the choice if we still want or not . The delivery cost too many to made us paying again by DHL
April 21, 2021
Reply from eljae
Hi Alexandra,
Due to the pandemic, many International parcels were extremely delayed and/or lost. Therefore, we changed our courier options to a more reliable provider (DHL) to avoid this from happening. Once things have settled down and Standard courier options are more reliable we will offer this.
Thank you for your patience.
Beautiful!!
Beautiful!!! Sizing is perfect and accurate!!! Have such a nice look to it, looks like it is thousands of dollars on!! Can’t go wrong with any options.
April 16, 2021
Great 🥳😍♥️
Great! Everything came super quick. I had one little request in the end and I was attended immediately and got a refund right away. Thank you Lijo Team and Jackie :) happy to buy again. Love the stuff! ♥️
April 13, 2021
The anklet and necklace fit perfectly…
The anklet and necklace fit perfectly and look stunning!
Arrived on time too.
April 12, 2021
Hi I would have loved it more if the…
Hi I would have loved it more if the length was shorter or adjustable!!
April 9, 2021
The best place to shop for jewelry
The best place to shop for jewelry. Bring back the designer jewelry though! 😩
April 7, 2021
Unprompted review
Very fast shipping and great quality.
Very fast shipping and great quality jewelry. Love it! I will be ordering from here again. Thank you.
April 5, 2021
Got it in time for my trip thank you
March 26, 2021
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