Ellie Belle Reviews 97

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

What a great store! I saw they had a bag in stock by Versace that you couldn’t get anywhere anymore. I had questions about it and called their number and they promptly called me back. The bag arrived... See more

Rated 5 out of 5 stars

Would definitely recommend Ellie Belle for high-end apparel, shoes, bags and jewelry. I ordered a pair of Gucci sandals at a fantastic price! I wanted them by a certain day for an event and Katy Ande... See more

Rated 5 out of 5 stars

Whoever is running this company, BRAVO!! They know Customer Service. My order was late, and they emailed me updates any chance they could letting me know what was going on. Full transparency. And S... See more

Rated 1 out of 5 stars

Ordered a pair of boots 23rd Sept., but they were the wrong size. It cost £76 plus to return them and athough Ellie Belle received them on 10th October (UPS have a signed receipt) I have still not re... See more

Company replied

Company details

  1. Clothing Store
  2. Bridal Shop
  3. Custom Tailor
  4. Jewelry Store
  5. Men's Clothing Store
  6. Women's Clothing Store

Written by the company

Ellie Belle – Designer Fashion, Beauty & Bespoke Tailoring Ellie Belle is a premier boutique based in Eden Prairie, Minnesota, offering a cselection of women’s and men’s designer fashion, beauty, and custom tailoring services. Our collection includes hand-selected pieces from leading European fashion houses, sourced with care and authenticity from trusted global partners. We specialize in private shopping experiences, expert bridal and formalwear alterations, and bespoke gown design, all delivered with one-on-one attention in our appointment-only boutique. From timeless silhouettes to statement styles, every detail at Ellie Belle is designed to make our clients feel seen, styled, and exceptional. We are committed to providing thoughtful service, authentic pieces, and a shopping experience you can trust. Visit our Eden Prairie boutique or shop online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Went searching for a YSL bag I’ve…

Went searching for a YSL bag I’ve wanted for a while now. When I saw the price I was a bit hesitant… however!! After reading other reviews I decided to buy the bag.

They shipped it quickly. They packaged it beautifully and it’s authentic and perfect. I love it so very much! And when I had questions, Katy Anderson from customer service answered them. I am extremely happy with my purchase and entire process. HIGHLY RECOMMEND. BUY THE BAG 😉

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Item arrived promptly and excellently packed

My beautiful jumper was superbly and safely packed, arriving in perfect condition in far flung Melbourne. Just one small criticism: I made an enquiry to Elliebelle whilst the item was in transit, but I received no reply. I will definitely buy from this company again, a nearly flawless experience.

June 30, 2025
Rated 1 out of 5 stars

Didn’t get question answered

Didn’t get question answered - where is my package! I have a time crunch and frustrating not knowing

June 28, 2025
Ellie Belle logo

Reply from Ellie Belle

Hi Nancy,

Thank you for your feedback, and we're sorry to hear that your order didn’t arrive as quickly as expected. We understand how frustrating shipping delays can be.

We’ve reviewed the tracking details. Unfortunately, it appears there was an unexpected delay with UPS in transit, which was beyond our control. That said, we’re actively monitoring the shipment and are happy to assist further in any way we can. According to the latest update, your package is scheduled to be delivered by Wednesday. Please don’t hesitate to reach out to our Client Services team directly with any questions you may have.

Warm regards,
The Ellie Belle Team
clientcare@elliebelle.com

Rated 1 out of 5 stars

I still haven’t received my order 2…

I still haven’t received my order 2 weeks later or any updates on my order.

February 25, 2025
Ellie Belle logo

Reply from Ellie Belle

Hi Luda,

Your order was shipped via UPS, and we want to ensure you receive it as soon as possible. We have sent you an email with your tracking details and an update on your shipment. If you haven’t received it, please check your spam folder or reach out to us at support@elliebelle.com and we’ll be happy to assist you. Please let us know how we can assist you further.

Best regards,
Ellie Belle Customer Support

Rated 5 out of 5 stars

Whoever is running this company

Whoever is running this company, BRAVO!!
They know Customer Service. My order was late, and they emailed me updates any chance they could letting me know what was going on. Full transparency. And Sent me a gift for being patient. And I’m blown away! The gift was another bag!!!
I have bought by Nordstrom, Bergdoff, Nieman, Saks, Farfetch. Not to mention from the actual brands such as Dior, Saint Laurent and Celine. This company surpassed them all in communication and providing the best service. I will continue to purchase from them and tell my other friends.
Thank you Ellie Belle!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

The in season Gucci purse I ordered…

The in season Gucci purse I ordered arrived beautifully with all its authenticity cards attached. I have never ordered a designer bag from another site outside the designer retail store, so I was nervous. I’m so glad I did! I got a deep discount on the bag, and I’m so pleased.

November 13, 2024

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