What a great store! I saw they had a bag in stock by Versace that you couldn’t get anywhere anymore. I had questions about it and called their number and they promptly called me back. The bag arrived... See more
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Would definitely recommend Ellie Belle for high-end apparel, shoes, bags and jewelry. I ordered a pair of Gucci sandals at a fantastic price! I wanted them by a certain day for an event and Katy Ande... See more
Whoever is running this company, BRAVO!! They know Customer Service. My order was late, and they emailed me updates any chance they could letting me know what was going on. Full transparency. And S... See more
Ordered a pair of boots 23rd Sept., but they were the wrong size. It cost £76 plus to return them and athough Ellie Belle received them on 10th October (UPS have a signed receipt) I have still not re... See more
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Company details
Written by the company
Ellie Belle – Designer Fashion, Beauty & Bespoke Tailoring Ellie Belle is a premier boutique based in Eden Prairie, Minnesota, offering a cselection of women’s and men’s designer fashion, beauty, and custom tailoring services. Our collection includes hand-selected pieces from leading European fashion houses, sourced with care and authenticity from trusted global partners. We specialize in private shopping experiences, expert bridal and formalwear alterations, and bespoke gown design, all delivered with one-on-one attention in our appointment-only boutique. From timeless silhouettes to statement styles, every detail at Ellie Belle is designed to make our clients feel seen, styled, and exceptional. We are committed to providing thoughtful service, authentic pieces, and a shopping experience you can trust. Visit our Eden Prairie boutique or shop online.
Contact info
16570 West 78th Street Suite 120, 55346, Eden Prairie, United States
- +1 (800) 771-3948
- contact@elliebelle.com
- elliebelle.com
4.3
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Shipping on time
Shipping on time. Customer service answered and willing to help.
Awesome !
May 14, 2024
I am not happy your services
May 13, 2024
Reply from Ellie Belle
I am truly sorry to hear that you are not happy with our services. Please reach out and let us know what went wrong so we can address the issue and assist you better.
The Ellie Belle Team.
Customer service Kati was great patient…
Customer service Kati was great patient and understanding
April 17, 2024
I purchased a pair of boots from this…
I purchased a pair of boots from this company. Delivery took place without delay. I'm incredibly pleased with my order and my whole shopping experience.
April 4, 2024
Fantastic 5 Star Customer Service and Transaction
Easy transaction, authentic product, fast shipping. I would purchase from Ellie Belle again
March 11, 2024
I found this store via the Shop app
I found this store via the Shop app, and I ordered a Dolce & Gabbana jacket. It was nice to receive the welcome email from their founder. After giving tracking information and shipping the next day, my stuff arrived without any issues. I would gladly make another purchase from you.
March 27, 2024
The dress arrived on schedule
The dress arrived on schedule. I'm grateful. Everything is really lovely and well valued.
March 5, 2024
They had a chanel bag i was looking…
They had a chanel bag i was looking for, 1 left! Purchased and it just got here and itis super perfect. Thanks for my bag.
January 24, 2024
Purchased a very expensive watch for my…
Purchased a very expensive watch for my husband, which came before the estimated delivery (about 7 business days) straight from Milan, was packaged beautifully, had the certificate of authentication and was absolutely stunning.
February 9, 2024
Thank you so much
Thank you so much! Delivery was so fast, and watch is so gorgeous!
February 12, 2024
Ethan Long
Ethan Long - Had a frustrating experience with a delayed order and couldn’t get a clear answer from customer service. Disappointed with the service
January 27, 2024
Reply from Ellie Belle
Hello Ethan Long,
We appreciate your feedback, and we sincerely apologize for any frustration you experienced with your order and our customer service communication.
I would like to provide some clarity on your order status. According to our records, your order was shipped on time. As per the latest tracking information, it is currently out for delivery and should reach you very soon.
We are concerned to hear that you may not have received our emails. It's possible that our communication might have been inadvertently directed to your spam or junk mail folder. We strive to provide timely and clear responses to all our customer inquiries, and we regret any inconvenience caused if these messages did not successfully reach you.
Your satisfaction is extremely important to us, and we are here to ensure a smooth experience with Ellie Belle. If you have any further questions or need assistance once your order arrives, please do not hesitate to contact us directly. We are committed to resolving any issues and improving your experience with our service.
Thank you for your patience and understanding. We value your business and look forward to the opportunity to serve you better in the future.
Best regards,
Customer Service Team, Ellie Belle
Reply from Ellie Belle
Hello Banskton Goff,
Thank you for taking the time to leave a review. We sincerely apologize for any concern caused regarding the shipping of your order.
I'm pleased to inform you that your order was shipped yesterday, less than 24 hours after you placed it. A confirmation email with the tracking details was sent to you. These details will allow you to monitor the progress of your shipment and will provide an estimated delivery date.
Sometimes, confirmation emails can end up in the spam or junk folder, so I suggest checking there. If you're unable to locate the email, please reach out to us directly, and we will gladly provide you with your shipping and tracking information.
We appreciate your business and are committed to ensuring your satisfaction. If you have any further questions or need assistance, please do not hesitate to contact us.
Best regards,
Customer Service Team, Ellie Belle
Fast shipping and the product was just…
Fast shipping and the product was just as described. Will shop here again
January 24, 2024
I’m impressed with the quality of their…
I’m impressed with the quality of their selections. The leather wallet I bought feels and looks luxurious.
January 22, 2024
I love Ellie Belle
I love Ellie Belle! Their collection is fabulous and the quality is unbeatable. Just got my third handbag from them love love it!
January 20, 2024
The skin care products are wonderful
The skin care products are wonderful, especially the body butter! Great service too! Many thanks!!
December 20, 2023
Reply from Ellie Belle
Hi Leslie,
Thank you for taking the time to share your feedback. We are sorry to hear about your dissatisfaction with your recent experience at Ellie Belle.
We would like to clarify that your order was flagged by our security system for a high risk of fraud. As part of our commitment to maintaining a secure shopping environment, we requested additional verification information. Unfortunately, since we did not receive the complete verification details required, we were compelled to cancel and refund your order. This policy is in place to protect our customers and our business from potential fraudulent activities.
We deeply regret any inconvenience this may have caused. Our customer’s trust and satisfaction are of utmost importance to us. We always strive to balance security with customer experience and we are continually working to improve our processes.
If you have any further concerns or require assistance with a future order, please feel free to contact our customer service team. We would be more than happy to help.
Best regards,
Customer Service Team, Ellie Belle
This store receives five stars for…
This store receives five stars for return convenience. Having peace of mind is essential when buying luxury goods online. Katy helped me solve an issue I was having. I appreciate her thoughtfulness and the resolution. I will come back for more.
December 24, 2023
The sweater vest is extremely nice
The sweater vest is extremely nice! Beautiful color and just the right weight!
December 15, 2023
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