Ellis Home Interiors Reviews 

319
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often exceeding expectations and arriving in perfect condition. The exceptional delivery service is frequently highlighted for its efficiency, promptness, and excellent communication. Reviewers describe the overall service, from ordering to receiving items, as smooth and problem-free. Many customers express strong satisfaction, planning future purchases and recommending the company. They appreciate the careful packaging, ensuring products arrive undamaged, and the clear communication throughout the process.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance, often describing items... See more

Delivery service

People report positive experiences with delivery service, highlighting its efficiency and promptness.... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as gorgeous, well-made,... See more

Order

Customers had positive experiences with their orders, often praising the ease of the ordering process and the... See more

Service

Reviewers consistently express satisfaction with the service received, describing it as brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect transaction from purchase to delivery. Absolutely love my olive coloured couch. Also you can track your delivery which means no waiting around. Id defo purchase from here again. X

Rated 5 out of 5 stars

Excellent company to purchase from. I bought two dining chairs online, but when we received them, they were not quite the same as what we had. The chairs were well made and of good quality. There was... See more

Rated 5 out of 5 stars

Very happy with the service and product received from Ellis Home Interiors. We bought a beautiful solid wood bookshelf which was received quickly and delivered by a great team. Would happily shop with... See more

Rated 5 out of 5 stars

Ordered two bedside tables and requested quick delivery if it was possible. Nothing too much trouble and items arrived sooner than initially planned. Good old fashioned customer service


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Furniture Accessories

Written by the company

Ellis home interiors is an in-store and online furniture retailer specialising in furniture & interiors collections.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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No recent history of asking for reviews

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4.9

All reviews

(319)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Set of 3 galvanised planters

I was a bit dubious when I ordered my planters as they were one of the cheapest online. However, I had great communication with Ellis Home Interiors and my planters arrived in time, were packaged very well and were in perfect order.

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Brought a drinks trolley for £104 and…

Brought a drinks trolley for £104 and very disappointed. Not buying from this company again. The drinks trolley was badly designed, you can see dents on the round part. Two of the screws are not gripping inside, when I tried to screw the shelf in. I now have a drinks trolley that I can’t put much on because two screws just keep on turning. Avoid!

January 8, 2024
Unprompted review
Ellis Home Interiors logo

Reply from Ellis Home Interiors

Hi Miss Nisha Dabydial we are very sorry you feel this way about one of our products, can we please ask kindly if you send us a photo of the damaged item so we can request a replacement of new one for you. Thanks

Rated 5 out of 5 stars

Excellent product delivered on time.

Ordered an Oak filling cabinet from Ellis Interiors.
Ordering was easy, the order was processed promptly and delivery on time.
Whilst the price of this product was at the higher end of the market the quality is excellent.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for my beautiful bar stools

Thank you for my beautiful bar stools. I was offered a sample before purchasing and placed my order on receipt. The bar stools arrived within 2 working days which exceeded my expectations. Your assistant was very helpful and the price was very good and so I am delighted to award Ellis Homes 5 stars.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

The WORST company I've EVER had to deal…

The WORST company I've ever had to deal with. DO NOT shop from here, they claim they have a 30 day return policy but you will not be able to return the item. They have to speak with the 'manufacturer' even though your contract is with Ellis Home as that's where you buy it from - fairly positive that's illegal. I raised a return request and spent countless phone calls just trying to ask where i return this too, and they claim i will be contacted by someone to return it. I have been in contact with Kevin Ellis - presumably someone who owns the company considering the surname and the service has been abysmal. Requested the return process on Dec 15, it's now Jan 14 and no resolution!!!! DO NOT shop from this company if you are wanting fair and reasonable customer service.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

We found Ellis Home Interiors very…

We found Ellis Home Interiors very helpful and efficient company to buy our 8 dining chairs from. The delivery was not possible pre Christmas however the chairs arrived in January. We are very pleased with the quality of the chairs which were available from other sites but were more expensive. Would recommend and would buy from again.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Stunning chairs

I had been looking for dining room chairs for some time.
Ellis home interiors were by far the best company and even offered me a 5 % discount
I ordered Logan rustic oak chairs in azure and they are stunning.
Delivery was perfect as kept informed from the
The moment I placed my order
Thank you Ellis home interiors

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Coffee Table

The Product, and accommodated my request for delivery dates. Very pleased with my new coffee table and delivery notifications were excallent.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

We had been looking for ages for a…

We had been looking for ages for a coffee table to finish off our room. Everything else was just right and we wanted to make sure we got the right table. We found one at Ellis Home interiors. It’s just perfect, quite unusual but elegant. Packaged very well and delivered into the room for us. Thank you

December 6, 2023
Unprompted review
Rated 4 out of 5 stars

side table

We ordered a side table, it arrived well packed and is si beautiful! Would definitely buy again.
There were some issues with delivery but these were because of the delivery company (APC) and not them.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful drinks trolley

Beautiful drinks trolley arrived today. Well packaged so no damage. Straight out of the box and taking pride of place in our living room. A slight hiccup with the delivery people but the company checked with them and all sorted promptly. Would really recommend this company.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent item of furniture

Prompt delivery lovely side table good quality and very well made.easy to assemble and exactly matches image and colour finish on website.
Wouldn’t hesitate to use this company again

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Media Unit

Ordered online, the price of the unit was the most competitive, good communication on order and delivery. The unit itself is of excellent quality and very well made, it arrived fully assembled I only had to screw on the legs. I would recommend Ellis Home Interiors to family and friends and would not hesitate in using them again.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

This is Great Customer Service

I found a wall clock that ticked all of my boxes on the Ellis Home Interiors website. I called in with a question and the call was answered promptly. They also answer emails promptly. Their communications are first class. I ordered online and it was delivered quickly, but after setting up I found there was a fault in the movement.

Ellis Home Improvements then demonstrated what great customer service looks like. The original clock was delivered on Friday and the fault found on Saturday. My old clock was collected and a replacement delivered just 5 days after the first one was delivered and that included a weekend.

I have no reservations in recommending Ellis Home Interiors to everyone.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

After looking for a specific wall clock…Great Customer Srevice

After looking for a specific wall clock I found one that ticked all of my boxes on the Eliis Home Interiors website. A telephone enquiry was answered promptly and it turned out that they were out of stock with stock expected within a few days. So I bought the clock and as promised within a few days I had an email telling me it had been dispatched.

It arrived soon after but there was a fault discovered after setting it up. Ellis Home Interiors sorted a replacement out immediately and kept me in the loop all of the way. My replacement clock arrived within 5 days of the first one being delivered and that was including a weekend.

This is truly excellent customer service so you can buy with confidence from this company.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great item

Dining table arrived bang on time and was very easy to assemble. So happy with item,good quality and excellent price

November 2, 2023
Unprompted review

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