The Front end process was fine, it was easy for them to take all my money and promise me everything would be great. Trying to contact anyone at the SLC location was impossible. The camper was barely full of gas, it was absolutely disgustingly dirty, the microwave looked like someone crapped in it, the blinds fell off going down the highway, the shelf in the frig was broken and fell out on the floor and shattered, the screen door handle was broken, the awning was rolled up backwards, the awning light did not work, the generator didnt work (and I specifically said I need a working generator for our dry camping), the shower was completely clogged with hair, yes we took the drain off and cleaned out the shower drain SO WE COULD USE IT!!!! Called their help line, WHAT A @#$% JOKE!!!!! NOT Happy, we had to deal with this for nearly 3 weeks...no help, no call, no answered calls. I have photos and videos of everything in this review....NEVER AGAIN El Monte!!!!!!!!!!!!
