I’ve been completely satisfied with the service. They’re the only auction house that doesn’t charge sellers a single penny, which makes the entire selling process simple and hassle-free. Their experti... See more
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Review summary
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Company details
Written by the company
Established in 2017, Elmwood’s is an innovative and expansive marketplace for luxury. Known for its live and online auctions, as well as its Private Sales division, our mission is to make buying and selling luxury more accessible and user friendly in this digital age. Our client-first approach has made us one of top Jewellery, Watch and Luxury auction houses in the United Kingdom, all in the space of 5 years. Holding over 60 auctions annually, this makes us one of the largest privately owned auction houses in this sector.
Auctions - Authentic. Simple. Accessible.
Written by the company
- Zero fees for sellers
- We charge no fees to sell with us at all. None. No fees for photography, lotting, marketing, insurance or lots going unsold. Once your items sell, you will receive 100% of the hammer price back, unlike as little as 75% from our competitors.
- Lifetime Authenticity Guarantee
- We want our customers to buy pieces from us with complete confidence and therefore offer a lifetime authenticity guarantee on all pieces we sell, unlike any other auction house.
Our Lifetime Authenticity Guarantee
Confidence that lasts a lifetime
Contact info
101 Talbot Road, W11 2AT, London, United Kingdom
- 0207 096 8933
- info@elmwoods.co.uk
- elmwoods.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 week
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Great Communication.
Great Communication.. easy to deal with and very prompt delivery..
Definitely will be looking to buy from again.. Thanks..John F
Trustworthy company to deal with
This is my second experience buying at auction and I am delighted with my purchases. The after sale team was also very professional and prompt in dealing with my request.
Excellent communications from Elwood’s was…
The communications from Elwood’s was speedy, professional yet friendly. The delivery of the goods was expedited to suit my plans. Overall, an excellent experience
Excellent
Great, accurate & representative photos. High quality items. Excellent customer service - easy to settle and process. Attentive follow up and postal system.
Excellent service all round Thank you
Excellent auctioneer
Excellent auctioneer. Friendly staff, helpful advice, prompt communications. Will certainly use again and happy to recommend.
Love these guys!
I have so enjoyed working with this auction house — as both a buyer and a seller — for years. Expert jewellery assessment, responsive and friendly staff in all client-facing positions, and overall enthusiasm for their work!
Buyers Note!
The registering procedure was simple, as was the online bidding system. We asked for a condition report on our selected lot - a ring. We were happy with the result of the report, except the ring was identified as size L, however it was size I. Also we have discovered that the mounting of the Ruby was insufficient to secure it. We are thus having to get it reset and the ring remade using a new band.
Unusually attentive and efficient
Unusually attentive and efficient post sales customer service makes Elmwood's stand out in the auction world
I love this auction house
I love this auction house. They are lovely to work with and they are so organized and responsive. They make payment and shipping so easy and they always have amazing pieces in their auctions.
WIthout predjudice
WIthout predjudice
The worst form of legal fraud I have ever experienced
And such rude entitled behaviour ever ever in my life…..
Salubrious in everyway you’d be mad to deal with them
Ghastly ghastly ghastly
The jewellery is excellent and the…
The jewellery is excellent and the service is perfect.
THE BEST
THE BEST! PERIOD!
For years now... they truly go above and beyond to make it your auction experience seamless and EXCELLENT!
Item as described and postage and…
Item as described and postage and packing service quick and efficient.
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