I’ve been completely satisfied with the service. They’re the only auction house that doesn’t charge sellers a single penny, which makes the entire selling process simple and hassle-free. Their experti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Established in 2017, Elmwood’s is an innovative and expansive marketplace for luxury. Known for its live and online auctions, as well as its Private Sales division, our mission is to make buying and selling luxury more accessible and user friendly in this digital age. Our client-first approach has made us one of top Jewellery, Watch and Luxury auction houses in the United Kingdom, all in the space of 5 years. Holding over 60 auctions annually, this makes us one of the largest privately owned auction houses in this sector.
Auctions - Authentic. Simple. Accessible.
Written by the company
- Zero fees for sellers
- We charge no fees to sell with us at all. None. No fees for photography, lotting, marketing, insurance or lots going unsold. Once your items sell, you will receive 100% of the hammer price back, unlike as little as 75% from our competitors.
- Lifetime Authenticity Guarantee
- We want our customers to buy pieces from us with complete confidence and therefore offer a lifetime authenticity guarantee on all pieces we sell, unlike any other auction house.
Our Lifetime Authenticity Guarantee
Confidence that lasts a lifetime
Contact info
101 Talbot Road, W11 2AT, London, United Kingdom
- 0207 096 8933
- info@elmwoods.co.uk
- elmwoods.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Serious Auction house
I was so impressed by the quality of the selection and I thought it was easy to choose as a buyer precious articles like jewells for a correct price.
At phone people were kind and the sending is fast and economic. I recommand.
Very efficient service
Very efficient service
Description could have been more extensive, photo to show scale of item in wear.
Elmwood team are so processional and relaxed , a pleasure to do business wt
Elmwood team are so professional, at a relaxed
The photographs online did not…
The photographs online did not represent the actual pieces. The stones looked much brighter, clearly very clever lighting was used.
Excellent service
Items nicely packed, presented and despatched when requested and promptly received.
Excellent!
Great service
Excellent service
Ease of payment and shipping
Fantastic service and fair buyers…
Fantastic service and fair buyers premiums. Highly recommend!
Good service and any issues are quickly…
Good service and any issues are quickly resolved.
Easy from start to finish
Easy from start to finish! All communications & payment were straight forward & my parcel arrived well packed & as expected. Very happy with the service (& purchase).
Elmwood’s is always a pleasure to buy from.
There is always excellent and prompt communication. The items sold at auction are top quality, well described and ship quickly.
Everyone was very helpful
Everyone was very helpful. I had easy directions, was dealt with immediately, there was even a parking meter outside.
ELMWOOD BEIGHTON
ELMWOOD BEIGHTON
HAD A LOVELY CARVERY YESTERDAY.
MYSELF AND HUSBAND REALLY ENJOYED IT.
STAFF HELPFUL AND PLEASANT.
ONE YOUNG LADY CALLED BECCA REALLY STOOD OUT , WAS SO LOVELY AND ACCOMMODATING. MADE SURE WE WERE OK.
THANK YOU BECCA FOR LOVELY SERVICE.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








