Great customer service. Good selection, fresh difficult to find Svitoch favorite chocolate candy, fresh Amber rye items(cookies ginger bread, sweet vanilla corn sticks-puffs. Great packaging for fragi... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Packaged really well. Grateful for the business, unfortunately shipping the items I like is kinda expensive but will definitely buy more when I feel like treating myself. Thank you for carrying the it... See more
Plus: It came before date previously mentioned and I was immediately informed about delivery. Minus: My written question about next purchase remained without any attention what shows me that your c... See more
Company replied
This family-owned business offers fast delivery and excellent service. Their sausage is a great product, and I always buy it when I need it. Keep up the good work!
Company details
Written by the company
International foods and snacks
Contact info
135 edgewood plaza drive, 40356, Nicholasville, United States
- 859-420-2350
- info@elonmarket.com
- elonamarket.com
4.4
Excellent
248 reviews
Replied to 58% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Placed the order and had it within 3-4…
Placed the order and had it within 3-4 days . Had questions about the order once received and they answered my questions really fast. Everything from the delivery,communication and product was amazing!
December 19, 2023
Reply from Elonamarket
Thank Vildane so much for your review we appreciate it.
quick and easy ordering process
quick and easy ordering process. item's arrived within a few days!
December 13, 2023
Reply from Elonamarket
Thank you we really appreciate your review.
Reply from Elonamarket
Thank you for your review.
They sent 2 opened bags of candy
They sent 2 opened bags of candy, poorly taped shut.
December 8, 2023
Reply from Elonamarket
We did see the review on google. We change are packing procedures thank for also tell us also on this platform.
Great Service
This is the first time ordering from this store. The website was easy to use, the order came quickly, and they had a product I couldn’t find anywhere else. I will order again!
November 23, 2023
Reply from Elonamarket
Thank you for reviewing are website. We appreciate you very much since we are a small business reviews like yours make such a difference.
It was a gift and my daughter said it…
It was a gift and my daughter said it is really good. That is all I need.
December 1, 2023
Reply from Elonamarket
Thank you for your review. We are happy she like it.
Quality products & well packaged with…
Quality products & well packaged with timely delivery 👌🏿
November 20, 2023
Reply from Elonamarket
Thank you for your review.
Amazing
Wow, I have to say, the customer service you provided was absolutely fantastic! The way you assisted me with my inquiries and made sure all my needs were met truly exceeded my expectations. And let's not forget about the delivery - it was right on time! I couldn't be happier with the overall experience. Thank you so much for your friendly and efficient service!
November 18, 2023
Reply from Elonamarket
Thank you azra for kind review. We thank you for order on our website.
It was a fast delivery and easy to order
November 19, 2023
Reply from Elonamarket
Thank you Sonja for leaving us 5 star review. We much appreciated.
Very good experience.
Twice I ordered from Elona, They had everything in stock that I wanted, they shipped it fast, the price was fair and they packaged up my items nice and tight.
November 2, 2023
Reply from Elonamarket
Thank you robert for you review.
A great seller with very fast delivery!
November 2, 2023
Reply from Elonamarket
Thank you Lou for you review.
I was glad to find a company who sells…
I was glad to find a company who sells my favorite chestnut puree. The ordering was easy, the product was delivered safely. I am yet to taste it but I trust it is a good product.
Great job!
November 13, 2023
Reply from Elonamarket
Thank you Adriana for your review.
GREAT service and product.
November 8, 2023
Reply from Elonamarket
Thank you Sarah for review and being patient with ous.
2 of the 4 jars of preserves arrived…
2 of the 4 jars of preserves arrived with partially opened lids, contents leaking out.
Notified the vendor, with a FYI …..no response.
Update….just now heard from the vendor, that is all I wanted, a response that they are aware their packaging allowed the lids to separate and leak it the product. Hopefully they will correct for future customers. I will modify my review from one to 4 stars
November 4, 2023
Reply from Elonamarket
Hi
We apologize for the jars that came open. We
Never received an email someone will will reach out shortly.
very helpful in getting what i wanted
very helpful in getting what i wanted. great products!
October 20, 2023
Reply from Elonamarket
Thank Justin for your review.
Reply from Elonamarket
Thank you Nadiia for your review.
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