Elsieandrose Reviews 

23
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 7 items from this company. It is a SCAM!! The pictures on the web site looked beautiful of lovely "hand quilted" items. The Boutique site says they are in NY and shows lovely pictures of ki... See more

Rated 1 out of 5 stars

Horrible!!!!!! I'd give them 0 stars if I could. I purchased a dress advertised as chiffon and it was 100% nylon made in China and the fabric was sooooo cheap. The dress was completely see through and... See more

Rated 1 out of 5 stars

Scam scam scam. Ordered what appeared to be a quality cotton top which in reality is a disgusting cheap nylon thing you wouldn't be able to give away. Despite their promises of full refunds ect ect I'... See more

Rated 1 out of 5 stars

The dress delivered to me was made from cheap photographed man made fabric not the woven fabric shown on their website- really unpleasant, also the buttons are much smaller than in the photo . They... See more

Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(23)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM SCAM SCAM

I ordered 7 items from this company. It is a SCAM!! The pictures on the web site looked beautiful of lovely "hand quilted" items. The Boutique site says they are in NY and shows lovely pictures of kind elderly women hand sewing. The items all came out of China. They looked nothing like the pictures and there was absolutely NO quilting. The items were cheap fabric printed to look like quilting. The colors were washed out and just junky looking. I spent over $200.00 and it looks like junk from the Dollar Tree where it would have cost $25 at most. DO NOT BUY ANYTHING FROM THEM - SCAM SCAM!!!

October 10, 2026
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars. Not even the same product as shown. Makes returns impossible shipping back to China on your dime.

September 24, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible!!!!!

Horrible!!!!!! I'd give them 0 stars if I could. I purchased a dress advertised as chiffon and it was 100% nylon made in China and the fabric was sooooo cheap. The dress was completely see through and it came with no slip. When I began my refund process there were 16 items to follow. To start the refund process I had to email the company first to get authorization to return the item. I received a lengthy email from them saying I could receive a full refund but I am responsible for all return charges including international; the process would take 14-21 days. Another option I was given, they would refund me 15% of my purchase price within 24 hours and I could keep the dress. Such a SCAM, Beware!

September 23, 2026
Unprompted review
Rated 1 out of 5 stars

A complete scam

A complete scam. They call themselves Eliz and Rose in the US. Pretend they are going out of business. I bought two over priced bags and they are just material not embossed as shown on the website. Flimsy, would not hold hardly anything.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money and time

The blouse that I ordered and the one that I received were not the same and the finish on the wrongly sent one was appalling. I asked for them to collect the item and refund it in full but they would not admit to a mistake and after about six emails the best they could come up with was a 50% refund and I got to keep the one they sent. I certainly don't want it and I doubt a charity shop would accept the poor quality either! AVOID THIS COLLECTION OF RACKETEERS.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY
Absolute rubbish! Took forever to arrive; very poor quality dress; totally different colour to one ordered; stitching coming loose and threads hanging off sleeves; arrived stuffed in a tiny plastic bag with so many creases would be impossible to get rid of them. When asked for refund and to return goods was told I couldn’t and was offered 15% refund or 50% store credit to use on another purchase : I’m not that stupid to get caught twice by this terrible company. ABSOLUTE SCAM. Avoid at all costs!! Shouldn’t be allowed to trade or get away with operating this way.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor, took a long time to deliver and the goods were poor quality and shapeless. I ordered 3 dresses which looked very different to the pictures. Tried to return but address is China with a very long address and very little hope of the goods getting there! Incurring more cost.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Stay clear. DO NOT BUY.

Totally agree with all the reviews that I have just read. Absolutely rubbish quality and the worst I have ever seen. Offered 15% refund. An absolute scam. I am following this up with trading standards.
DO NOT BUY!

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order

Do not order! Waited three weeks for the dresses and they are awful. Poor material, terrible fit. Returns are to china at customer expense. Offered me a refund of 15% of value.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam
Have not received two dresses despite being supposedly delivered at 2.30am in the morning British time !!!
Took my money and no ability to get it back
SCAM

Can I now add (May 9th)my bank Nationwide has retrieved my money from this scam of a company

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Please do not order from them

Please do not order from them. I received an item that was totally different to what I ordered and the material was very poor with a collar when the item I had paid for had no collar and the colour was not right. They expect you to pay for returns to China and only offer 30% refund . Absolutely disgusting

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!

Cheap rubbish, nothing like the garment advertised. Returns are to China at the customers expense. Total scam.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Nothing like the blouse shown on wedsite

The blouse I saw on the website had colour through to inside looked like a cheesecloth or linen material with embroidery the collar was a grandad style, that is definately not what I recieved cheap and Nast with a collar and white inside so the colour and pattern must have just been transferred onto one side,. Turned out to be a very expensive duster or cleaning cloth as I wouldn’t be seen dead in it. Will most definitley not be purchasing anything else. Once bitten twice shy.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

Scam scam scam. Ordered what appeared to be a quality cotton top which in reality is a disgusting cheap nylon thing you wouldn't be able to give away. Despite their promises of full refunds ect ect I've been told they would love to receive return and refund but it wouldn't be ethical to ship it back to them blah blah absolute rip off. How are they getting away with this??

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

The items I have received are very poor quality. The fabric is cheap and nasty. There are no labels so I don't know what the fabrics are but they're certainly not the woven linen and cotton mix and luxury velvet that was advertised.

March 23, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look