Elsieandrose Reviews 

23
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I ordered 7 items from this company. It is a SCAM!! The pictures on the web site looked beautiful of lovely "hand quilted" items. The Boutique site says they are in NY and shows lovely pictures of ki... See more

Rated 1 out of 5 stars

Horrible!!!!!! I'd give them 0 stars if I could. I purchased a dress advertised as chiffon and it was 100% nylon made in China and the fabric was sooooo cheap. The dress was completely see through and... See more

Rated 1 out of 5 stars

Scam scam scam. Ordered what appeared to be a quality cotton top which in reality is a disgusting cheap nylon thing you wouldn't be able to give away. Despite their promises of full refunds ect ect I'... See more

Rated 1 out of 5 stars

The dress delivered to me was made from cheap photographed man made fabric not the woven fabric shown on their website- really unpleasant, also the buttons are much smaller than in the photo . They... See more

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1.6

Bad

TrustScore 1.5 out of 5

23 reviews

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1.6

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(23)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Bogus dress from China

The dress delivered to me was made from cheap photographed man made fabric not the woven fabric shown on their website- really unpleasant, also the buttons are much smaller than in the photo . They offered me a 30% refund to keep the dress but I would be embarrassed to be seen wearing it . To return it would be so expensive and they would not pay the postage even though the dress was not as advertised .
I believe this company is using AI as there is now another site using the same images of the “sisters”.
I would be very wary buying anything from them I believe I have been scammed .

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Another Chinese scam !

The website gives a detailed back story about the London boutique before offering heavy discounts to launch their online venture.
BEWARE
The products come from China, where they have to be returned at the purchasers cost if size or quality is not acceptable.
Its a classic Chinese scam following the usual pattern of - long delivery
( first red flag)- keep the poor quality item for a discount (2nd red flag) ending with return to China at your own cost (3rd red flag) knowing that no one would do that because of the cost and if you did, they would probably deny receiving it.
This website deliberately sets out to give the impression that they are in London so you don't check
Thank goodness for Trustpilot giving the means to warn others
I was caught and will apply for Chargeback

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

I ordered a dress from this company after looking at their merchandise online. Firstly the dress came from China, not from their London base. (You don’t know this unless you search their website thoroughly for their Shipping Policy) The photo of the dress and material sample on the order page clearly shows a good quality cotton stripe. The dress that arrived is Elastane/polyester mix of the shabbiest quality, and is not the size I ordered. I have asked to return it. The email from their ‘customer service’ department says I have to pay to return it to China including customs fees. There is no mention of a refund. Instead they suggest I order another dress, in the correct size, for a discounted price, and …‘There is no need to return the current item—you’re welcome to keep it and either gift it to a friend or sell it if you wish’…
How does a business operate in this way? I will be taking advice from Trading Standards.

March 17, 2026
Unprompted review

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