Ema and Boo Reviews 

217
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the products, especially the hampers, to be beautiful, thoughtful, and of excellent quality. Many reviewers highlight the stunning presentation and beautiful packaging, making gifts feel special. People frequently praise the fast and prompt delivery service, often noting items arrived swiftly, and the overall service is consistently described as excellent, reliable, and easy, with many expressing intent to order again. However, some customers experienced delivery delays, with items arriving later than expected or, in one instance, not being received at all.

What people talk about most

Product

Reviewers mention positive feedback about product quality and presentation, often describing gifts as... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the wonderful and... See more

Service

People report positive experiences with service, often highlighting the high quality and reliability of the... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick delivery, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more

Rated 5 out of 5 stars

We ordered via the website from Australia for our family.in the UK and delivery was the next day! Incredible efficiency. Much appreciated.


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(217)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a hamper for friends who have…

Bought a hamper for friends who have just had a baby who were very happy with the product.

I had the order sent directly to friends and had accidentally inputted the wrong postcode, a member of the team emailed me to confirm the address which was dealt with swiftly

March 25, 2021
Rated 5 out of 5 stars

My friend is extremely happy with the…

My friend is extremely happy with the new baby gift. I haven’t seen it apart from on the website but she said it’s absolutely beautiful. Excellent communication from seller and swift delivery. Will definitely use again. Thank you

February 27, 2021
Rated 5 out of 5 stars

Newborn Hamper Gift Set

Great customer service provided with quick communication and updates about the delivery of the product. Great quality hamper set and well presented. A very happy customer indeed will be shopping from here again and recommending all my friends.

February 27, 2021
Rated 5 out of 5 stars

Baby blanket

Ordered a cellular blanket & was really pleased. Very soft & lovely colour. Service excellent & arrived on time. Will certainly order from Ema and Boo again x

February 25, 2021
Rated 5 out of 5 stars

Beautiful

Beautifully packaged in small hamper which I Ioved, was a present for my nephew and partner they were delighted with the high quality of the contents. Fast delivery, very happy with my purchase would definitely recommend 💕

February 20, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look