Ema and Boo Reviews 

217
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the products, especially the hampers, to be beautiful, thoughtful, and of excellent quality. Many reviewers highlight the stunning presentation and beautiful packaging, making gifts feel special. People frequently praise the fast and prompt delivery service, often noting items arrived swiftly, and the overall service is consistently described as excellent, reliable, and easy, with many expressing intent to order again. However, some customers experienced delivery delays, with items arriving later than expected or, in one instance, not being received at all.

What people talk about most

Product

Reviewers mention positive feedback about product quality and presentation, often describing gifts as... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the wonderful and... See more

Service

People report positive experiences with service, often highlighting the high quality and reliability of the... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick delivery, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more

Rated 5 out of 5 stars

We ordered via the website from Australia for our family.in the UK and delivery was the next day! Incredible efficiency. Much appreciated.


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(217)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Very pleased with the service from ema and boo, placed my order and instantly receive an email confirming my order and it was with me in only a couple of days as promised and I was kept informed of dispatch and tracking information.
The goods I ordered were of high quality which pleased me as they are a gift.
Thank you for a very smooth shopping experience

June 8, 2021
Rated 5 out of 5 stars

Received my order today

Received my order today, absolutely beautifully packaged,and everything In side was beautiful, my grandson will look the bees knees. Thank you so much. I highly recommend Ema and Boo.

June 3, 2021
Rated 5 out of 5 stars

Gorgeous!

I ordered a lovely gift box of baby clothes for my niece's new baby. It arrived quickly, beautifully packaged and the clothes and ornament are gorgeous! Really good quality and a bit different.

May 29, 2021
Rated 5 out of 5 stars

Loved this site

Loved this site. Such lovely gifts that can be sent straight to the recipient. Bought a hamper for a new baby and it had a lovely choice of items all at a great price. It had really quick delivery too.

May 25, 2021
Rated 5 out of 5 stars

Quick delivery to the recipient

Quick delivery to the recipient. I haven't seen the items myself but have been assured they are lovely. Worth paying the extra for signed delivery for peace of mind. Good that you can track it too so you know exactly when it's delivered.

May 17, 2021
Rated 5 out of 5 stars

Happy customer

Very good service, easy to order and quick delivery. Recipient was very happy with the gift and loved the products. Thank you

May 16, 2021
Rated 5 out of 5 stars

First time I’ve ordered from Ema and…

First time I’ve ordered from Ema and Boo and in fact come across them. My friend had just had a baby and I wanted something different and along their taste for their newborn son. When the package arrived it looked beautiful, I didn’t even open it, I left it for the new parents to open. And what a lovely message I received back from them. So thank you for providing lovely gifts to choose.

May 14, 2021
Rated 5 out of 5 stars

Very happy with my purchase

I bought the ballerina mouse 5pc gift set. It is such a cute gift, it arrived fast and was nicely packaged with a little gift bag for me to put the clothes in. Really pleased with the quality of the clothes too.

May 7, 2021

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