Eastbourne Motoring Centre Reviews 90

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Alec greeted us warmly and answered all our questions regarding which car would suit our needs best. He was very knowledgeable about each car and the specifications. It was so each to order the car. A... See more

Company replied

Rated 5 out of 5 stars

Great experience in buying our car. Kienan was super helpful in getting things sorted for us. Would certainly go back again.

Company replied

Rated 1 out of 5 stars

My Vauxhall hybrid car, under manufacturer's warranty, developed an intermittent fault. When I took it to EMC Uckfield, they could not find anything wrong with it and charged me £140 for diagnostic... See more

Company replied

Rated 5 out of 5 stars

Bought car a little while ago from Uckfield branch - car I'd seen on their website was actually sold the day before! But they had a vehicle almost identical at Eastbourne - which they moved over t... See more

Company replied

Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Fiat dealer
  5. Suzuki Dealer
  6. Used Car Dealer

Written by the company

Established in 1969, Eastbourne Motoring Centre has been proudly serving our local community for nearly 60 years. Based in Eastbourne and Uckfield, we are authorised main dealers for BYD, Leapmotor, Suzuki, Vauxhall and Fiat, with our Uckfield site representing BYD and Suzuki for nearly 10 years. We offer a wide range of new and approved used vehicles. Our dedicated aftersales team provides manufacturer-approved servicing, repairs and genuine parts, as well as servicing and maintenance for all makes and models. We are committed to delivering honest advice, quality workmanship and excellent customer service at every stage of your motoring journey.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ricky was very helpful and made it an…

Ricky was very helpful and made it an easy experience

May 19, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and positive feedback. We hope you are enjoying your new car and look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Ricky was excellent

Excellent customer service provided by Ricky he was so helpful and had excellent knowledge about the car. He took the time to show me and talk through all the features making sure all my queries were answered. He is a great asset to Suzuki.

May 1, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and positive feedback on the high level of customer care you received from Ricky. We look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Great services

April 19, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Exceptional service from start to finish!

Xander has just helped us with our purchase of our new Suzuki car. He was so helpful and courteous throughout and his whole manner made our experience smooth and stress free. We would not hesitate to return to Suzuki at Eastbourne Motoring Centre and would honestly recommend that others see what they can help you with because if you are looking to change your car whether it is for used or new, then head to Suzuki at Eastbourne because you will not be disappointed.

April 14, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and positive feedback on the service you received from Xander in our Suzuki sales team. We hope you are enjoying your new Suzuki and look forward to seeing you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Fabulous service; Fantastic purchase!

We have just had the pleasure of purchasing our new car from Eastbourne Motoring Centre Suzuki with the wonderful help from Xander. Xander was absolutely brilliant because he gave us time to browse, ask questions and take our time. There was no pressure whatsoever and this made all the difference. He was so professional, informative and nothing was too much trouble. We would absolutely recommend Eastbourne Motoring Centre to everyone.

April 16, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and positive feedback on the service you received from Xander in our Suzuki sales team. We hope you are enjoying your new car and look forward to seeing you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

I have just had the best customer…

I have just had the best customer service from Kienan, EMC Eastbourne Suzuki. Nothing was too much trouble and he even guided me to the right car with the right finance package that was best suited to my circumstance. Right from the initial start, from the prompt call back, the test drive and later to full purchase, nothing was too much trouble. Kienan's knowledge ad wonderful, happy disposition won the day. I will definitely stay with this garage now. Thank you, Kienan
Sara Knight (the proud owner of a Suzuki Vitara)

March 28, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and for taking the time to relay to us your positive sales experience from Kienan. We hope you are enjoying your new Vitara and look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Ricky is an absolute star and asset to…

Ricky is an absolute star and asset to the team. He certainly went the extra mile for us on Saturday. The car was immaculate, paperwork was simple and we drove away the same day.

March 29, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

Fantastic! Thank you so much for your 5 star review and positive comments. We hope you are enjoying your new car and look forward to being of service to you again soon. Best wishes EMC Team

Rated 4 out of 5 stars

Recently had my Motorhome in for oil…

Recently had my Motorhome in for oil change, hand brake adjustment and MOT. It also got a free health check which Identified that I would shortly need new brake pads to the front of the vehicle. I authorised the replacement of the brake pads. All work was done on the same day and the vehicle passed its MOT, communication from the technicians doing the work and the service team was very good. I haven't used the vehicle very much since, but at the moment all is fine.
I have used EMC over the past 3 to 4 years for my MOT's and various mechanical repairs. I have only given a 4 star rating because of the service provided by some of the reception staff. Most are very helpful but some can be very unhelpful obstructive and rude and should maybe re-locate to other parts of the company.

March 20, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

We thank you for taking the time to provide us with your much appreciated feedback and positive comments with regard to the servicing and repairs we have carried out to your vehicle. We are sorry that you felt our service reception staff fell short of your expectations and would like to reassure you that we are always working hard to provide the very best service to our valued loyal customers. Best wishes EMC team

Rated 5 out of 5 stars

Steve was fantastic throughout the…

Steve was fantastic throughout the entire purchase.

March 22, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review and positive feedback. We look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Great experience Ben Dowling was easy to chat to and…

Ben Dowling was easy to chat to and very clear in his description of the car and the process .

March 17, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review and positive feedback. We look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Outstanding customer service and care…

Outstanding customer service and care as always from Phil. Always goes above and beyond. We can not recommend him enough. Thank you.

March 11, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review. We look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

New car

Great service from Ben Dowding

March 15, 2025
Unprompted review
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Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review. We hope to be of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Ben Dowding at EMC Eastbourne has been…

Ben Dowding at EMC Eastbourne has been marvellous.. Very patient and clearly informed me through all the processes for Motorbility. Professional and polite.

March 14, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review and kind comments. We hope to be of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Very helpful and happy to help

Very helpful and happy to help! Would definitely continue to buy from Eastbourne Suzuki

March 3, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and kind comments, and hope to be of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Suzuki EMC

Ricky was extremely helpful when it came to choosing a car. He was knowledgeable and friendly. He was also very patient with me during the whole process which helped me make my decision easy and worry free.

February 26, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review and kind comments. We look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Awesome customer service from Ben…

Awesome customer service from Ben Dowding.
Extremely helpful and smooth process when buying my new car and trading my old one in.
Completely satisfied, would highly recommend.

February 17, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and positive feedback and hope to be of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service! Made the whole experience of finding and buying my car fun, assured and no stress!
I’m so happy! Thank you to Phil! I loved the effort and enthusiasm for finding the right car for me!
(Thanks to Mark also !) ☺️

February 17, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and positive feedback and hope to be of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

CUSTOMER SERVICE- ABOVE & BEYOND!

I cannot praise Ricky Dalton (Sales Executive) at EMC enough for his patience, expertise & knowledge when buying my car. He made the purchase of my new car seamless.
He really is a great asset to the company.
His friendly approach, willingness and no hard sell was a breath of fresh air - which is unheard these days!
Keep doing what you’re doing!! 😊

January 21, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

We thank you for your much appreciated 5 star review and positive feedback and hope to be of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Outstanding service by the whole team…

Outstanding service by the whole team as ever.

February 15, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review and positive comments; we look forward to being of service to you again soon. Best wishes EMC Team

Rated 5 out of 5 stars

Excellent customer service

James was fantastic, very thorough and kind customer service, made the purchase of my new car and selling of my old car very easy.

February 15, 2025
Unprompted review
Eastbourne Motoring Centre logo

Reply from Eastbourne Motoring Centre

Thank you for your much appreciated 5 star review and positive feedback. We look forward to being of service to you again soon. Best wishes EMC Team

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