Eastbourne Motoring Centre Reviews 90

Ricky Dalton, the sales executive who sold us our new Suzuki Swift, was professional, encouraging and supportive. He has a thorough knowledge of the car specification and all the quite extensive legislation and paperwork that is now involved in buying a car. If I have any after sales queries I am confident that Ricky will sort it out. Well done.

Very happy, great customer service and a great car!

Had great service and an overall experience.

Very happy with the professional experience I received from Phill. Listened to what we was after and didn't push to buy.

Very happy with my new car

Needing a upgrade for my Vauxhall, a friend recommended EMC Ltd. Phil did an excellent job helping me through the process of changing my vehicle. Salesman's thorough knowledge, experience and patience ensured customer satisfaction and I now have a vehicle which perfectly matches my requirements. Everything was explained clearly and, from a wide choice, I am very happy with my purchase and confident in the promise of excellent after sales service.

Very friendly helpful and knowledgeable. Great service from Ricky. Would heartily recommend buying from here.

Excellent!! - great service / support / help. Professional advice

Phil was very helpful, listened carefully to our requirements and helped us to decide which car would suit us best without being pushy. Thoroughly recommend

My daughter took her car in to this garage for an MOT AND a Service. Collected it and on the way home it broke down - the clutch pedal was broken and the clutch didn't work. Luckily she was able to get to the side of the road, but could have been serious if she'd been on a motorway or unable to pull over. Contacted the garage who then charged her £400.00 to fix it. This is the garage that had literally just claimed it was roadworthy by doing BOTH of an MOT and Service, yet it clearly wasn't or had been damaged during either of those. Absolute disgrace. Avoid, avoid, avoid. Tried to say we shouldn't have to pay. but they would not have it. Disgraceful and could have had a serious accident on their conscious.

Went in to buy a new car from Suzuki Eastbourne. Felt pressured into buying straight away as the ‘deal ends at the end of the month so you have to have driven away in it’. Had to compromise on colour and model because of the ‘rush’ needed. Asked about registration number as with previous new cars we had been able to choose. Sales person said he would send some options over before we were meant to pick up car. Emailed a few times asking for the options to be told eventually that they automatically assign these now. When expressing our dissatisfaction at this not being communicated properly. Got told well sorry that’s how things are now and that there’s nothing they can do about it is there. Have called and cancelled the purchase as I refuse to give any money to a company that clearly doesn’t care about customer satisfaction. Even when I called to cancel, the person I spoke to didn’t really seem bothered and just said oh well sorry hope you find a car.

Highly recommend Ricky Dalton. He was so helpful, cheerful and patient and gave me the best customer experience I could have asked for - thank you. Go see him if you're looking for a car!

Very disappointed that when I returned to this company, where I bought my Fiat I was offered the same price as we buy any car. The absolute lowest offer. The excuses being they could sell the Fiat 500s for £12000 now. Strange as they’re advertised on their website for £16000. Fortunately I secured a big discount via the teacher’s scheme so depreciation was acceptable.

Absolutely outstanding experience with Ricky Dalton and the team at EMC couldn't have asked for better service.. We enquired about a BMW 3 Series they had on sale and from the minute we walked onto the showroom floor to finally driving the car off the forecourt was an pleasant experience.. Greeted by Ricky with a big smile and firm handshake we knew he was the man to do business with.. He showed us to the car and left us to have a good look we around, after 5 mins Ricky came back to see how we were getting on, we decided on a test drive and Ricky done necessary paperwork and we were off on the road testing the beautiful car out for ourselves, with Ricky answering all questions with valuable knowledge.. Back at the showroom my husband and Ricky sat down to do the paperwork, and go over a few things we wanted sorting before we took the car, my husband had a few extra cheeky funny requests which helped break the ice, all taken in good part.. Once paperwork was signed and finished and all agreed we walked out happy and ready to wait the week to get our new car... When we arrived the week later to pick up the car, we had the same amazing experience of checking all was sorted to our expectations and went in to do the final handover... Absolutely nothing was any trouble to the team, all questions were answered swiftly and precisely, and they supply a very nice cuppa whilst they dealing with everything.. We truly couldnt have asked for a better service from all of the team.. Thank you for making it an unforgettable experience..
The Scott Family.

Undoubtedly an awesome experience for us. We have used Eastbourne vauxhaull centre for the last 10 years renewing our motorbility car with them every year. This year Max (motorbility sales rep Eastbourne) was excellent and we could not have asked for a better service. Keeping small local independent dealers is vital for everyone but especially motorbility users. Well done and thank you Eastbourne Vauxhall 👍

Great service please thank everybody involved in the repair of my fiat 500ev came back looking better than when it was new once again many thanks. Roland

Kienan is possibly the most genuine guy in the industry. An absolute pleasure to be around. Makes buying a car an easy fun process with the upmost professional touch 👌 we as a family have purchased 7 cars from them and he is one of the reasons we keep going back. Can praise him and the team enough thank you Eastbourne Suzuki

My wife's Vauxhall Astra is now 10 years old but we still have it serviced by EMC in Uckfield as the service they offer, the prices and the quality of work is always superb.

In addition I have the pleasure of dealing with the two Nickys on Reception who are just wonderful - nothing is too much trouble and their professionalism and friendliness is the icing on the cake. Well done!

Wonderful team from salesman to the service team also quick always helpful and nothing is to much foe them

I had my car serviced on 28 Feb 2022 and was so impressed I had to leave a positive review. I bought the Nissan Quashqai from them and was impressed then, however the customer service I received with the full service and MOT was outstanding, from the transport provided to the video of the car. Will definitely recommend.

Nice people but make sure you get what you ask for. I wanted the 'over 3 year old Suzuki Intermediate service' for our S Cross. That was what I asked for. After the service I noticed that some things were missing from the invoice (brake fluid and pollen filter change) which I had wanted as the car is 4 years old. As it happened they rang to see if I was happy with the service and I brought this up. I was told that you have to specifically ask for the Suzuki service (I did) otherwise you get their 'more economic' service which excludes these items to make it cheaper. Their 'cost saving' service is £10 cheaper than the Suzuki scheduled cost and I will now have to pay much more at another garage to complete the service!