Emerald Cruises UK Reviews 

Very well organised with interesting and informative trips. Both hotels and cruise ship were excellent including both rooms/cabins and food. The staff on the cruise ship were first rate and ensured that the cruise was memorable and enjoyable.

Terrible experience. Poor communications. Did not get to most of the ports advertised.. food was excellent as was the staffing in the bar.

It was fantastic from the moment we boarded the ship, staff were amazing and food magical.

Very well organised from start to finish.Beautiful panoramic cabin,fantastic food and service.Felt special

Excellent experience
Ship modern clean
Cabins very pleasant appointed
Dining room and bar area bright and modern
Crew on board highly trained , very knowledgeable, polite and friendly
Food
Breakfast good buffet
Dining experience superb fine dining each night and wine was complemented with each meal

Excellent from start to finish.Panoramic cabin ,food,drinks,service all great.Will definitely book again.

A wonderful adventure along the Douro on a beautiful and very comfortable boat. Great food and wine and helpful attentive staff.

A truly fantastic and memorable trip down the river Danube - one, just like our previous trip with Emerald on the Rhine, we’ll be talking about for years to come.
My wife and I were very sad to leave ‘our floating home’ at the end of the cruise, but very glad of the memories we’d made.
Thank you Emerald - we’ll be back😎

We have done a number of Emerald cruises and have found them consistently very good. We enjoy the well trained and efficient staff and the general level of attention paid to ensuring a good experience for all on board. Food, level of cleanliness of very high standard. It is lovely to be able to unpack and enjoy the days thereafter seeing new places without effort. We've always had great fun with the people we've met.

The ship Sakhara is beautiful, like an oligarch's yacht.
The interior is absolutely amazing. Fabulous lounge and bar, three fabulous dining areas, and the rooms are so spacious and very thoughtfully furnished, lots of window with door out to private deck
Only 100 guests and you meet them all during the time you're on the ship or on one of the tours ashore.
Food is all fantastic

Lovely friendly ship as usual with happy friendly staff.

Staff were excellent, without exception. Room very nice and well kept by our lovely steward Raymond. Food was disappointing overall. As a vegetarian I found the choice limited. On two evenings on a 12-night cruise the main offering was repeated. It wasn’t nice the first time, never mind the second! Drinks were oddly flavoured sometimes, cocktails particularly. Itinerary was missing something too, not quite what the promotional stuff had implied. Only one marina opportunity- when it was cold and raining too! Ports chosen for mooring very poor overall. More often than not in a very working industrial area with a less-than-appetizing outlook , not conducive to appealing cycling or a lovely view from the balcony.

1st river cruise and we've already booked our next one. Very well organised.

Efficient operations, friendly staff, clean cabins & public areas, good food & wine, exceptional tour guides, great value. Hand rails & public toilets could be cleaned more often.

Brilliant . Everything is good.
The Staff very attentive , the food good and varied. Crewe and staff made you feel special. I have travelled with Emerald three times this year . Have booked another two for next year.
That must show I like them

Everyone on extension & ship was very helpful

A lovely cruise with great scenery and outings. Only problem was very noisy with large parties travelling together and monopolising the lounges and rest areas. With several different languages competing against each other it was unbearable at times. Although reported to staff nothing changed.

Great cruise , exceptional crew , service and ambiance.
Definitely will book again . Great port calls with knowledgeable crew and excursions.

Another excellent cruise. Staff were superb.