Emg Motor Group Reviews 356

The dealer in Ely has looked after my kia for over 2 years and always provided great friendly service. I was very happy with the deal i got when i traded it in for an audi from them. Excellent garage and i hope to get my audi serviced there to.

Adam was brilliant. He listened to exactly what we wanted and found our ideal car. He also kept our 3 year old entertained through test drives and admin

Bought a BMW X1 from Duxford. Tom was excellent. Took me to the post office to sort the tax out. Couple of bad points. He wouldn't give me anymore than £2000 for my part ex but goes up for sale few days later for £6000. Writing this four days later I would of thought I'd get a follow up call to see if everything ok with the new vehicle but nothing at all. Bit unprofessional that. To all that want to part ex here you must haggle as much as you can. They are salesman not your friends

Great experience with Nicky from EMG Cambridge. I called first thing in the morning and then took a train from London to get there. Nicky was very personable and supportive for all my questions and needs and I came out with a great car which I'm very happy with

I recently bought a Ford Focus from EMG Haverhill after researching cars locally. I'd organised a test drive and when l arrived Paul was held up with a previous customer but his colleagues discussed cars with me till he was free. The whole process of buying the car was done efficiently and courteously with lots of information. Paul arranged for the car to be delivered and on every occasion was prompt and professional. I'm delighted with the car and the service l received and would highly recommend

Great experience dealing with Kieran at EMG Cambridge. Kieran created an in-depth and honest video guide to the car and ensured that a couple of minor cosmetic issues were rectified to a high standard sending me photos before I travelled to collect the car. The sales process was smooth and the car was as agreed on collection. Thank you!

recently bought a kia niro from this company.
from start to finish it was an exceptional experience.
our sales man was Michael mulligan a total professional, no pressure to buy no loitering in the background just left us to view and explore the car.
after deciding to buy, we were given a fair price for our car and the paperwork was completed by another gentleman Michael (sorry have forgotten his second name )was was also a credit to his company,
even giving us a huge discount on the car paint and interior protection. We travelled over 100miles to buy the car and it was well worth it.
cannot recommend this garage and staff more highly .
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EMG had a great range of cars when we visited. We found a car that was just what we wanted. Paul Gowers was really helpful with our purchase and Bob was great with after sales support. All in all, a pleasant, efficient transaction.

Had a great experience buying a new car from EMG Ely. No pushy salespeople, they were friendly and professional from start to finish. Michael and Robert especially deserve a mention - they were brilliant throughout the whole process. Michael dealt with the initial enquiry and helped us choose the right vehicle for us and answered our many questions, and Robert took me out for a test drive, explained all the features in the car and dealt with us on collection day ensuring a smooth handover process. Both were so friendly, patient, professional, knowledgeable and a pleasure to deal with. The customer service at this branch was on another level and I would 100% recommend to others.

Easy and comfortable service. I came in with an open mind, and was advised on various options that fitted my budget and other criteria. While one of the sales guys wasn't particularly good at listening, the rest of the team have made up for it and made the experience quite simple and pleasant.

I would especially recommend Olly at the Ipswich branch.

Well informed staff, not pushy, friendly and knowledgeable. Good range and choice of cars.

Ryan and Pedro made our experience of purchasing a car hassle free. They both had very good knowledge and were very helpful and polite all the time.

Lee (Kia King's Lynn) was very helpful and answered all my questions professionally. He made me feel very comfortable and facilitated the purchase of my first car.

Great experience buying a car from Matt at EMG South Cambridge. Very friendly, not at all pushy, knowledgeable and excellent communication. Would definitely recommend EMG on the strength of our experience with Matt. My daughter loves her new Kia! Thanks again Matt for all your help.

I found the EMG at Thetford very good and would recommend them. Paul the sales rep I dealt with was very professional and was not just out to sale a car. He made sure I was buying the right car for what I wanted.

James and Kirsty from the EMG Huntingdon branch handled my enquiry, vehicle prep, car sale and collection as well as after care.
Communication was excellent at all stages of the car sale.
Vehicle was prepped to a high standard and I was fully introduced to the controls having not driven a Tesla before.
The transaction was done smoothly without issue and all instructions were clear and concise (deposit, minor repairs, vehicle prep and collection).
Some minor issues with the vehicle after a few weeks/months have been sorted out without problem.
Couldnt be happier with the car or the service given.
Highly recommended.

Was very happy with the service I got with Tom I thought he helped me a lot with the car

we have just purchased a RS5 from EMG and I must say I have been very impresses with the staff. Very Professional and know there market very well. I would like to say a big thankyou to Paul for going at his way to make the sale go as smoothly as it could living over 200 miles away from the EMG dealership was a logistical night mare for me. Paul made it very easy Thankyou
Louise

The staff at EMG Kia Kings Lynn were excellent because they allowed us plenty of time to test drive 2 vehicles and ask lots of questions. Superb after sales service too.

Made a equire regarding a Kia car . Was asked by Robert Duncan to provide photos of my car which I did straight away was told be in touch on Saturday morning. This come and went so I call the dealership and spoke to a salesman called Matt . Who did this in 10 mins . Not even a call back so I made it clear I would shop elsewhere.if I was buying a new vehicle they would have bent over backwards . Very poor service Cambridge branch