Emirates Vacations Reviews 197

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Just wrapped up a great trip to Dubai. Flew with Emirates and the experience was excellent—as usual. Business class on the A380 is a treat. Stayed at Anantara The Palm, which was outstanding. Be... See more

Rated 5 out of 5 stars

I am one happy customer with the Emirates Vacation Package that I booked online. Overall satisfaction with the flight experience for first time flyer using Emirates Airlines and the arrangements made... See more

Rated 5 out of 5 stars

I had a lifelong dream of staying in an exotic local in an over the water villa. I also wanted to fly in style so I looked into an Emirates Vacation. The total experience was beyond my expectations. F... See more

Rated 4 out of 5 stars

Emirates Holidays is an easy way to book airline tickets, hotels, transfers even full board (all-inclusive) if desired. They stayed on top of things-even changing my transfer date for the driver to c... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates. Visit us on emiratesvacations.com, where you can find our very latest holiday offers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

197 reviews

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Rated 5 out of 5 stars

I was pleasantly impressed with the service and package

I was pleasantly impressed with the service provided by Emirates vacation. The team had worked with me to select a perfect vacation to Thailand. Somehow I didn’t realize I needed to pay off my vacation on a certain date. Thankfully, out of courtesy a team member called me to remind me of the payment date.

Additionally, I loved that the flight and accommodations were included at a reasonable price.

Due to the long flight, I did pay to upgrade my seats, which was pleasant enough for economy class.

I definitely recommend Emirates vacation 100%.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Emirates always delivers an exceptional experience.

I had a wonderful experience with the Emirates vacation package. The customer service was excellent, and I received amazing deals. I've been recommending it to family and friends. 😊 However, when I visited the resort's customer service office, the person in charge was not helpful and didn't seem to know anything about the activities bookings, as they had explained in their email. Despite this, it was still a great experience, and I was able to book my activities on my own.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Emirate Vacation provided our large party with outstanding services. Every aspect from start to finish was handled with care and professional attention. The services is impeccable and of high quality. I’ve been home for a week and is already booking my next vacation with Emirate.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

A memorable vacation!!!

I would like to share that last Friday I came back from 1 week in Maldives a vacation organized by Emirates Vacations. It was in Villa Park Sun Valley, a beautiful natural “paradise”. The reason I am writing this note is because I am very impressed by the costumer service from Emirates, I am disabled and they worked with me to find the right place to accommodate my needs. I will recommend family and friends to use their services. Thanks for helping me have a memorable vacation

September 26, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Jose

Thank you for sharing your wonderful experience with us! We're truly honored to have been a part of your memorable vacation to the Maldives. It’s fantastic to hear that the resort met your expectations and that our team was able to accommodate your needs to ensure a comfortable and enjoyable trip. We take pride in offering personalized service to all our customers, and it’s heartwarming to know we made your vacation special. We look forward to welcoming you, your family, and your friends on future trips!

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

This was my first time using Emirates…

This was my first time using Emirates Vacations. The airlines customer service was great.
I was very pleased with our airfare and all-inclusive hotels, you couldn't ask for better.
We are already looking for out next vacation with Emirates

September 18, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Andrea

Thank you for choosing Emirates Vacations for your first trip with us! We’re delighted to hear that you enjoyed our customer service, flights, and all-inclusive hotels. It’s fantastic to know that you're already looking forward to your next vacation with us. We can’t wait to assist you in planning another memorable journey!

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

Great package for Kuredu Resort in…

Great package for Kuredu Resort in Maldives. Excellent customer service from the time of booking. Very clear information on what is included and NOT included in the package. Airfare reservations were done accurately. The welcome packet for the guest/passenger instructions and guidelines were very clear and helpful in setting expectations. It guided you step-by-step on what to do before, during, and after arrival at the Airport and to your final destination. There were NO HIDDEN fees or agendas. The package I paid for was exactly what I got. Amazing experience throughout our vacation. Thank you!

September 12, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Valued Customer

Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing experience at Kuredu Resort in the Maldives and that everything from booking to your final destination was clear and seamless. It’s fantastic to know our detailed guidance and transparent pricing met your expectations, ensuring a hassle-free holiday. We look forward to helping you create more memorable experiences in the future!

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

I am glad I used Emirates Vacation

I am glad I used Emirates Vacation. It was great and provided great options on hotels. The whole experience was great, and the round-trip flight from Chicago to Dubai was the best. Customer service was friendly and responded quickly to my emails. I had everything I needed before I left, and everyone I came in contact with was very nice. I especially liked the meet and greet at the airport, and I am glad I added airport transfers. I would use them again for my next trip.

September 8, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Natasha

Thank you for your fantastic feedback! We’re thrilled to hear that you had such a great experience with Emirates Vacations, from the hotel options to your flights and airport transfers. It's wonderful to know that our team provided friendly and prompt customer service, ensuring a smooth and enjoyable journey. We look forward to helping you plan your next adventure!

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

Great experience and a simplified…

Great experience and a simplified process…will definitely look forward for future plans with the same team…

August 18, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Srinivas

Thank you for your kind words! We're thrilled to hear that you had a great experience and found our process to be simple. We look forward to assisting you with your future travel plans and creating more memorable holidays together.

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

Great customer service

Great customer service , always on time ,friendly and positive

August 4, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Mariana

Thank you for your kind words! We're delighted to hear that you had a great experience with our service and that our team was timely, friendly, and positive. We look forward to continuing to serve you on your future travels!

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

Every thing from flight

Every thing from flight, hotel arrangements, sightseeing places, pick up and drop offs went smoothly, I didn’t have to call, they kept to timing, I was impress that the pickup and drop off vehicle came with a baby car seat cos I didn’t travel with one, staff were professional and am already planning to have another vacation plan because it was a stress free vacation to Dubai with a 16months old. Thanks emirates vacation!🙏🥰👍

July 11, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Seyi

Thank you for your wonderful review! We are thrilled to hear that your entire experience, from flights to hotel arrangements and sightseeing, was seamless. It's great to know that our punctual service and the provision of a baby car seat added to your convenience.

We strive to make every trip stress-free, especially for families traveling with young children. We look forward to helping you plan your next vacation and ensuring another memorable experience.

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

Dubai travel

I love the way the staff makes you feel like family. They greet you with smiles and class. This is my new favorite airline.

June 18, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Valued Customer

Thank you for your wonderful review!

We are thrilled to hear that you felt welcomed and cared for by our staff. Creating a warm and family-like atmosphere for our passengers is something we strive for, and it’s great to know we succeeded in making you feel this way.

We’re honored to be your new favorite airline and look forward to welcoming you on board for many more memorable journeys.

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

Terrific vacation.

The whole experience was very easy and satisfying to arrange. Everyone I spoke with on the phone was extremely helpful and professional. The hotels recommended were spectacular. The flights were comfortable and on time. The prices were very reasonable for the service we recieved.

June 8, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Joseph,

We are thrilled to hear that your entire experience was easy and satisfying to arrange. It's wonderful to know that our team was helpful and professional, and that the hotels we recommended met your expectations. We're also pleased to hear that your flights were comfortable and on time, and that you found our prices reasonable for the service received.

Your satisfaction is our top priority, and it's rewarding to hear that we succeeded in providing you with a memorable and enjoyable experience.

Thank you for choosing Emirates Vacations for your travel needs. We look forward to assisting you with any future travel plans.

Kind regards,
Candiana
Emirates Vacations

Rated 5 out of 5 stars

From the start of the booking to the…

From the start of the booking to the accommodations requested, Emirates Vacations was able to provide me with all my requests. From help with changing the passengers going on the trip I thought would be a hassle but they were courteous and very helpful and accommodating with no issues. I would recommend using Emirates Vacations for future bookings!!!

June 27, 2023
Unprompted review
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Reply from Emirates Vacations

Dear Nicole,

We are delighted to hear that from the start of your booking to the accommodations requested, we were able to meet all your needs. It's especially gratifying to know that our team was courteous, helpful, and accommodating, making the process of changing passengers seamless and hassle-free for you.

We truly appreciate your recommendation and are thrilled that you would consider using Emirates Vacations for future bookings. Your satisfaction and support mean a great deal to us.

Thank you once again for choosing Emirates Vacations. We look forward to assisting you with your future travel plans.

Kind regards,
Candiana
Emirates Vacations

Rated 5 out of 5 stars

My daughter and had the most wonderful…

My daughter and had the most wonderful vacation and can’t wait to go back! We will definitely use Emirates Vacations next year as well!

June 2, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Kim,

Thank you so much for your lovely feedback.

We are happy to know that you and your daughter had the most wonderful vacation and that your experience with Emirates Vacations was so enjoyable that you can't wait to go back!

Your continued trust and satisfaction are the greatest compliments we could receive. We look forward to helping you plan another memorable trip next year.

Kind regards,
Candiana
Emirates Vacations

Rated 5 out of 5 stars

Wonderful experience with emirates…

Wonderful experience with emirates vacations. I had an amazing trip to Bali and Dubai experience staff thanks toMr Nabil and osama helped to finalize package good resort in Bali (pita Maha) and Pullman jumeira lake towers in Dubai as we have flown with emirates number of times over the years never have problems this time I was able to use Dubai connect for a layover to freshen up great service also good experience flying with A380-800

May 10, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Hameed

Thank you for your wonderful review! We're delighted to hear that you had an amazing trip to Bali and Dubai with Emirates Vacations. It's fantastic to know that our colleagues, Nabil and Usama, provided exceptional assistance in finalizing your package and selecting excellent resorts like Pita Maha Resort in Bali and Pullman Jumeirah Lake Towers in Dubai.

We're also pleased that you had a great experience using Dubai Connect and enjoyed flying on the A380-800. Your continued trust in Emirates Vacations means a lot to us, and we're thrilled to have contributed to your memorable travels.

We look forward to welcoming you on many more adventures in the future!

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

It was an awesome experience booking my vacation to Dubai

It was an awesome experience booking my vacation with Emirates. I recommend anyone looking for a vacation in Dubai to reach out to Emirates Vacation. You would not be disappointed. After booking my vacation I called my sister and she too reached out to Emirates Vacation and booked. The staff was very helpful and got back to us immediately concerning the different packages.

Overall the tours we went on were fantastic. Can't wait to return to Dubai for another vacation.

May 23, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Gloria

Thank you so much for sharing your wonderful experience with Emirates Vacations! We're thrilled to hear that you had an awesome vacation in Dubai and that our team was helpful and responsive in assisting you with your booking.

It's fantastic to know that you were so pleased with our service that you recommended us to your sister, and she also booked with Emirates Vacations. We’re delighted to hear that you enjoyed the tours and had a fantastic time in Dubai.

We look forward to welcoming you back for another memorable vacation soon.

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

Epitome of Travel Hospitality …

Our trip to Dubai from JFK was seemless, door to door, one of the most pleasurable and efficient trips of our world travels. Everyone was kind, helpful, and accommodating, from the initial booking. It was the epitome of travel hospitality - thank you.

May 18, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Valued Customer

Thank you for your wonderful review of your trip to Dubai with Emirates Vacations. We are delighted to hear that your journey from JFK was seamless and one of the most pleasurable and efficient trips of your world travels.

It's fantastic to know that everyone you encountered, from the initial booking to your arrival, was kind, helpful, and accommodating.

Thank you for choosing us, and we look forward to assisting you with your future travels.

Kind regards,
Patrick
Emirates Vacations

Rated 5 out of 5 stars

I surprised my son for his college…

I surprised my son for his college graduation on a trip via Dubai vacations. We stayed at the JW Marriot. We had an amazing time. The flight was great. So much food, and the seats were so comfortable. The Hotel was beautiful and our all inclusive breakfast was the largest amount of food I have ever seen! We will definitely do this again! Looking now to see other destination spots!

May 17, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Liz,

Firstly, thank you for taking the time to leave your all-important feedback. On behalf of the entire team, congratulations to your son for his graduation.

The JW Marriott Marquis Dubai is a popular property amongst Emirates Vacations customers, so we are delighted to hear that you had a fantastic stay.

We hope to be able to welcome you back in the not-too-distant future.

Thank you for choosing Emirates Vacations.

Matthew.

Rated 5 out of 5 stars

Emirates vacation to Dubai at the Hilton Habtoor was amazing!

Our Emirates vacation to Dubai was amazing! From start to finish they made my experience to create a memorable vacation for my family a trip of a lifetime. The staff were helpful booking the trip and making payments online was very easy. The transfer to the hotel and pickup went smoothly. The airline staff, food and tv entertainment was great for a 13 hour flight from DC. The Hilton Habtoor hotel had our room ready with an amazing view of the Burj Khalifa when we arrived in the city that was very convenient to everything. There were several cafes, restaurants and a grocery store in walking distance. The hotel was connected to two other hotels that gave us access to 3 different pools, restaurants and entertainment. The rooftop restaurant had the best view of the city! The free shuttle bus to the Dubai mall and the Hilton private beach made this trip easier to save money on Ubers. The buffet breakfast was the best that was included with our package. The staff at the hotel were friendly and helpful. The bath tub with bathe salts made me feel right at home. The extended check out gave us more time on our last day. We were able to see the #1 Le Perle show next door to the hotel before heading to the airport. I would definitely book another trip with Emirates for my next vacation.

May 11, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Valued Customer,

Thank you for choosing Emirates Vacations. We are pleased to hear that you enjoyed a seamless experience throughout, both onboard our aircraft and whilst staying in our home, Dubai.

Our team hand-picks our range of hotels and resorts to ensure they are perfect for our customers. I will share your feedback both internally, and with our trusted partners, Hilton Dubai Al Habtoor City, who will be equally as delighted to hear you had an excellent stay.

We look forward to welcoming you for your next Emirates Vacation.

Matthew

Rated 5 out of 5 stars

Emirates -- Dubai Experience

The accommodations provided for the trip were excellent. The booking and payment process was easy. Everything went as planned in the description. The hotel and staff were top-notch. I highly recommend staying at the Raffles Dubai Hotel. It is directly located next to a mall with a grocery store, and two blocks from the Metro (transit) station.

May 6, 2024
Unprompted review
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Reply from Emirates Vacations

Dear Tracey,

It sounds like you had a fantastic experience with Raffles Dubai Hotel during your trip!

From the booking process to the accommodations themselves, everything exceeded your expectations. Having the convenience of being located next to a mall with a grocery store and close to a Metro station must have made exploring Dubai even more enjoyable. Thank you for sharing your recommendation. I'm sure it will be helpful for others planning their stay in Dubai as well. Providing a brilliant experience for our customers is our utmost priority, and we are grateful for your kind words.

Thank you once again for choosing Emirates Vacations, and we wish you many more memorable and safe travels ahead.

Kind regards,
Candiana
Emirates Holidays

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