As always a lovely design range that spans generations and interest. Made in our wonderful historical Stoke on Trent and the‘The Potteries’…. Which we all should be supporting too much history h... See more
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Review summary
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Having made three separate purchases recently (not done deliberately!) I can honestly say all three items were sent securely packaged. All were accurately described and each was a joy to open (and us... See more
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The mugs were shipped out quickly and packed very well. The designs are beautiful as always and make brilliant additions to my collection. There is a small imperfection on the cow mug but that’s to be... See more
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Purchased the new black toast Victoria sponge cake stand and cover. Sadly stand arrived damaged. Swiftly replaced by Emma Bridgewater and replacement received within a couple of days of emailing... See more
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Company details
About Emma Bridgewater
Written by the company
Born in 1984, we remain true to our original spirit and inspiration: the necessity of getting the thought and design absolutely right. It starts as a deeply felt personal response to what we love in the world around us. We’ve expanded beyond pottery, fill your home with lots of lovely things
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Emma Bridgewater
Written by the company
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- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Contact info
Berry hill Road , ST4 2NL , Stoke on Trent , United Kingdom
- 01782 210565
- customerservices@emmabridgewater.co.uk
- emmabridgewater.co.uk
4.5
Excellent
84K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 2 weeks
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Always good products and quick delivery…
Always good products and quick delivery a good variety of collections
August 13, 2026
Lovely jug,well packaged perfect easy…
Lovely jug,well packaged perfect easy from start to finish.
August 13, 2026
Quick delivery and great packaging !
August 12, 2026
Excellent service and fast delivery! ❤️
Absolutely loved my experience! 😍 Very fast delivery to Saudi Arabia, and my mugs arrived perfectly packed and completely safe with no damage. Everything was perfect from start to finish. I’ll definitely order again! ❤️
August 13, 2026
Excellent Customer Care
Received an item that I wasn’t 100% happy with. Georgina at Customer Services made the whole experience run smoothly for an exchange.
Old fashioned good care and support of their customers.
Thank you.
August 12, 2026
Beautiful cup, bowl and plate!
Easy to navigate the website, prompt delivery and the most important bit the mast beautiful, plate, bowl and mug for my granddaughter to use every day! ( such a lovely Hop,Skip and Jump Peter Rabbit inspired design!) Thank you!
August 12, 2026
Really quick service and arrived safely…
Really quick service and arrived safely packed
August 12, 2026
Quick delivery and great product
August 5, 2026
Little works of art
Our son and his wife have cleared a display shelf in their kitchen/dining room for the Emma Bridgewater personalised mugs and plate that we gave them to mark the joyful arrival of their first child. Their other crockery - which is of good quality - is in the cupboard. Herein lies the difference between Emma Bridgewater pottery and other tableware. Emma Bridgewater designs are beautifully drafted. Those designs are little works of art painted on to functional pottery that is made with care and pride. It is a pleasure to share food with friends and family served on Emma Bridgewater pottery. The cost may be above average for tableware - but the quality is a country mile ahead of other suppliers.
August 11, 2026
Lovely hand painted personalised teapot…
Lovely hand painted personalised teapot - looks beautiful and a great 2nd anniversary (ceramic) gift
August 12, 2026
Special order for a friend’s birthday…
Special order for a friend’s birthday was very well received.
August 12, 2026
Received with joy by my daughter in law first and the second one by two grandchildren who share a flat in London
carefully packed so I could send them on and they are wholeheartfully recieved in London and in the countryside.
Sally
August 5, 2026
Beautiful products and fabulous…
Beautiful products and fabulous experiences
Unbelievable and amazing ceramics and glassware
Awesome
I cannot speak any highly
The whole process of ordering and receiving these beautiful products made in England is fabulous
August 12, 2026
Ordering
Ordering, dispatch and receipt of goods were excellent.
Unfortunately one item had a flaw so I returned it.
I have not had any response from EB since returning the item.
August 3, 2026
Special and brilliantly painted mug…
Special and brilliantly painted mug which I love.
August 12, 2026
Delivery was smashed
Delivery was smashed. Instead of replacing the whole order I received two replaced dishes rather than four even though the other two I consider the glaze to have been compromised
August 11, 2026
Sadly the Evri driver here is useless…
Sadly the Evri driver here is useless and I never received it. 3 stars as you refunded quickly. I can’t order from you again as you use this delivery service.
August 11, 2026
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