Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... See more
Company replied
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See what reviewers are saying
Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I h... See more
Company replied
the game I purchased from Egaming wouldn't work , after a surprisingly quick response from their tech people it was determined the problem was with my computer not being fast enough for their game to... See more
Company replied
Atrocious customer service. Lied about shipping the item which never happened. Dragged on for over 2 weeks because of unethical business practices.
Company replied
Company details
Written by the company
Online Video Games Retailer | PC, Mac, Consoles & More
Contact info
United Kingdom
- helpdesk@empiregaming.com
- empiregaming.com
2.4
Poor
971 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from EmpireGaming.com
Thanks Paolo
Reply from EmpireGaming.com
Thank you
I was impressed
I was impressed. As smooth a process as I could ask for when buying a steam code. It arrived quickly and I had no problems with activation. Excellent work, Egaming.
September 22, 2021
Unprompted review
Reply from EmpireGaming.com
Thanks Noah
Ordered Cities: Skylines
Ordered Cities: Skylines 70% off the original price listed on steam. Works fine, thanks!!
September 17, 2021
Unprompted review
Reply from EmpireGaming.com
Thanks Jack
TW: Rome 2 Spartan Edition
Bought the game, received multiple email confirmations as well as the code to redeem the game rather quickly and instructions for how to activate it. Fast, easy, reliable.
September 10, 2021
Reply from EmpireGaming.com
Thanks Age G.
Return policy is terrible
Return policy is terrible. My game was not functioning, but they refused to refund it for me.
September 10, 2021
Reply from EmpireGaming.com
Hello Lindsay,
Thanks for your review.
Our support team had requested further information regarding the issue, however, they still haven't heard back from you. We would have appreciated it if you had given us the opportunity to resolve the issue before coming to such conclusion.
Kind regards
EGAMING Team
My experience with purchase of a game…
My experience with purchase of a game was absolutely a delight.
I received the Steam code within 5 minutes of the purchase and the codes were accepted by Steam without any issues. Very happy to recommend egamingcom.
September 9, 2021
Reply from EmpireGaming.com
Thanks Bill
There was issue/buy problem that…
There was issue/buy problem that occurred but customer service worked till they figured it out while being really respectful an going out of the way to reach out,over and over with ideas,show he cared and was determined.
End the end,probley 1hr. Or just under and all was fixed with 100% satisfactory.
September 8, 2021
Reply from EmpireGaming.com
Thanks Justin
Reply from EmpireGaming.com
Thanks Ricky
Got my code as soon as I hit submit…
Got my code as soon as I hit submit order! And they’re legit codes too! I trust them with my life
September 7, 2021
Reply from EmpireGaming.com
Thanks Monica
Reply from EmpireGaming.com
Hello Keira,
Thanks for your review.
Please use the link below to describe the issue and we will help you:
https://support.egaming.com/hc/en-gb/requests/new
Kind regards,
EGAMING team
Your Tech support in downloading my…
Your Tech support in downloading my game was fantastic. Very quick response and understandable instructions to follow, for the download problem. Thanks again.
September 6, 2021
Reply from EmpireGaming.com
Thanks Ernest
Reply from EmpireGaming.com
Thanks Tracey
I am very impressed
I am very impressed! I actually ordered a download from Walmart right before and it was taking too long so I ordered from egames and the download was in my inbox almost as soon as I ordered it and I'm still waiting on walmart to email me.
September 5, 2021
Reply from EmpireGaming.com
Thanks Ajai
First time
This. Is the first I have used the and there were issues at all with my purchase
September 4, 2021
Reply from EmpireGaming.com
Thanks Allan
Took my money no product
Took my money via paypal then would not let me download the game. I have requested a refund via paypal but I have not been reimbursed. I would greatly like my money back.
September 1, 2021
Reply from EmpireGaming.com
Hello,
Thanks for your review.
The product key and instructions to activate and download the game were emailed to you immediately after purchase. We suggest you check your spam and junk mail if the email is not in your inbox. We have also sent this information via PayPal.
If you require further assistance then please contact us using the link below:
https://support.egaming.com/hc/en-gb/requests/new
Regards,
EGAMING team
I usually dont write the review but…
I usually dont write the review but egaming team, I am a super happy customer.
I wanted to buy soul calibur 6 for xbox.
It costs around 65 usd but i got it for only 16 usd.
The keys were given instantly,
On the page they also tell u if it will activate for your country or not.
My experience was ultimate.
Cheers!
August 26, 2021
Unprompted review
Reply from EmpireGaming.com
Thanks Atul
Reply from EmpireGaming.com
Thanks Cherry
Soms 4
Got the sims 4 for half the retail price. Code worked with no problem. Thanks very happy :)
August 11, 2021
Reply from EmpireGaming.com
Thanks Gingell
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