Empire Nails London Reviews 63

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Love this company! I order from them periodically and I always receive the products on time. Products are high quality and packed properly, never had an issue. Will keep ordering in future as well.

Rated 5 out of 5 stars

The most competent company with very fast delivery every single time and very quick response eaven on WhatsApp if any issues arise. Also the variety of quality products is vast and there is something... See more

Rated 5 out of 5 stars

Very professional shop and quick delivery Very professional, amazing customer service, orders are sent very quickly and well packed. Big variety of products available also very nice gift 🤍. Hi... See more

Rated 5 out of 5 stars

I’ve been ordering from this website for a while now and I’m always impressed with the quality of the products and the fast delivery. Everything arrives well packaged and exactly as described. The c... See more

Company details

  1. Beauty Product Supplier

Written by the company

EmpireNails is committed to providing safe, EU certified nail products created with the highest standards in Europe. With over 4,000 products to choose from and the best prices on the market, we make it easy for you to get everything you need for becoming the best version of yourself as a Professional Nail Artist.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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Rated 5 out of 5 stars

very satisfied with the products

very satisfied with the products! packed very well, they arrived safely! I had large orders, I also received products to test! a pleasant experience compared to other sites maximum seriousness

July 28, 2024
Empire Nails London logo

Reply from Empire Nails London

Thank you ❤️

Rated 5 out of 5 stars

I love the products

I love the products, were delivered well packed.
The only thing I didn’t liked was that I thought that I have been charged with £7 extra as taxes- this was my mistake as I did not read properly all the bill.
The team contacted me and explained me all the details. Really appreciate them and I really recommend to order from them.
Really good products and the team is amazing and respectful.

July 18, 2024
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Reply from Empire Nails London

Hello dear customer , you are not paying anything extra apart from the price shown on our website . The tax breakdown represents the VAT , Which is already included in the price of the products . If a product is shown on website to cost £10, we only charge you £10, however at checkout we explain to you that out of your £10 order for example , £8 + £2 of them are tax (THEY ARE NOT ADDED EXTRA)
Thank you ❤️

Rated 5 out of 5 stars

Every time i buy something my products…

Every time i buy something my products come in time and well packed.When i need to ask something i have the answer straight away.I m very happy with the service and products

July 27, 2024
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Reply from Empire Nails London

Thank you ❤️

Rated 5 out of 5 stars

Happy with the purchase 😊

The package came very well pack and thanks to this the products came in perfect condition, as the delivery driver didn’t care to much that on the package it was a big FRAGILE written. As well thank you for the beautiful gift ☺️👏

July 27, 2024
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Reply from Empire Nails London

Thank you ❤️

Rated 5 out of 5 stars

So amazing

So amazing, and the goody bag I received with my order was so cute. Would definitely order again!🤍

July 19, 2024
Rated 5 out of 5 stars

Quality, professional

The products are exactly as described, good quality.
Delivered on time
Will order again in the future!

July 16, 2024
Empire Nails London logo

Reply from Empire Nails London

Thank you so much for your honest review ❤️

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