From ordering our endurance spa to deliver it was only just over two weeks delivery guys were very helpful and put it in the room I wanted it was easy to put put together and fantastic quality. We are... See more
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Really liked the bed when it arrived, particularly the colour. The slats are very heavy duty and it was easy to out together except no instructions for the middle support for the Super King size we... See more
Company replied
We chose a metal quad bed . Delivery took longer than expected and there was a few issues with the paint work on the frame but once contacted endurance beds resolved this quickly. Very pleased with th... See more
Company replied
Beautiful bed, Hannah was great and super helpful with my custom order. Their delivery company was awful though and actually broke the bed whilst attempting to assemble. My husband was able to fix it... See more
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Company details
Written by the company
Endurance Beds are a family run, online only retailer specialising in bespoke, well-crafted beds and comfortable, supportive mattresses based in the UK. Our range includes wooden beds, metal beds, upholstered beds (including bedsteads, ottomans and divans) and bunks. We have a wide selection of products on our website with many different sizes available as standard. If you were looking to create custom sizes, we can accommodate this. You may require this service if you were fitting a bed frame in a specific space or was looking for a long-term space-saving solution for your growing children. We also offer custom finishes on all products. Whether that be a Farrow and Ball painted finish on our wooden beds or a fabric for your upholstered bed base to match the interior of your bedroom. We are confident in our selection of products as we have taken time to source reliable manufacturers who are both flexible with their design and provide quality, long-lasting products. All products are made-to-order. In addition, we manufacture all the metal bed frames at our site here in Norfolk. To give our customers the confidence to purchase from us, we offer a 12 year guarantee on all bed bases. We owe this to the premium materials used by our experienced manufacturers and our own engineers. Our customer service team are on hand to speak with you about your requirements.
Contact info
Westholme Nursery, 65 Station Road, Walpole Cross Keys, PE34 4HB, Kings Lynn, United Kingdom
- 01553401844
- sales@endurancebeds.co.uk
- endurancebeds.co.uk
4.3
Excellent
119 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great bed, great service, let down by tiny drawers.
I bought a super king size bed with some minor customizations (extra slats, under bed drawers, bespoke colour paint). Pre-sales support was excellent, and they were very accommodating.
However I was very disappointed with the drawers that I paid extra for. Given the size of a super king bed I would have expected decent size drawers that I could store all my spare bedding. Instead they were piddling little things which I can barely fit a couple of pillows into.
May 12, 2025
Reply from Endurance Beds
Thank you for taking the time to leave a detailed review, we really appreciate your kind words about our pre-sales support and customisation service.
We’re genuinely sorry to hear that the underbed drawers didn’t meet your expectations. We understand how important storage space can be, especially with a super king bed, and it's disappointing to learn that the drawer capacity fell short for you. Our drawers are designed to work within the frame's dimensions and clearance options, but we appreciate that the scale can sometimes feel limited relative to the overall bed size.
Your feedback is valuable and will be shared with our product development team as we continue to improve and refine our offerings. If you’d like to explore alternative or additional storage solutions, please don’t hesitate to get in touch, we’d be happy to help.
Thank you again for your order and your honest review.
Reply from Endurance Beds
Thank you for your kind words. We're so pleased to hear that you're happy with the bed and the service you received. It's always great to know when everything goes smoothly and lives up to expectations.
If there's anything you need in the future, we're always here to help.
Wrong size delivered very late
Wrong size delivered very, very late. Had to chase all the time . I felt bad for the staff and they were embarrassed trying to explain all the messing around
April 15, 2025
Reply from Endurance Beds
Thank you for your feedback, and we’re genuinely sorry to hear about the issues you experienced with your order. Receiving the wrong size and facing delays is understandably frustrating, and we apologise for the inconvenience and for the time you spent chasing things up.
We also appreciate your empathy toward our staff. While they always aim to help, we understand this situation placed them in a difficult position, and that is not the experience we want any of our customers to have.
Your comments have been shared with our team as part of our ongoing efforts to improve communication and fulfilment accuracy. If there’s anything further we can do to put this right, please don’t hesitate to get in touch.
Excellent quality bunk bed and mattresses
We bought their bunk bed and bunk bed mattresses. I was very impressed with the precision and quality of the materials and construction. The mattresses are very comfortable indeed. This is a quality product.
April 8, 2025
Reply from Endurance Beds
Thank you so much for your kind feedback. We're delighted to hear that you're impressed with the quality and construction of the bunk bed, and that the mattresses are providing the comfort you were hoping for.
It means a lot to us to know that the care we put into our materials and craftsmanship is making a difference. If there's anything you need in the future, we're always happy to help.
Good Quality and Customer Service
Very happy with our purchase. The bed frame was as described. Delivery firm used was very good with updates and helpfulness with delivery. Very good customer service too when 1 of the bolts was faulty, with a new one sent the same day.
April 1, 2025
Reply from Endurance Beds
Thank you for your lovely review. We're so pleased to hear that you're happy with your purchase and that the bed frame met your expectations.
It's great to know the delivery team kept you well informed and that our customer service was able to resolve the bolt issue quickly for you. We’re always here if you need anything in the future.
Excellent high quality and very sturdy…
Excellent high quality and very sturdy metal bed
March 4, 2025
Reply from Endurance Beds
Thank you for your great feedback. We're delighted to hear you're pleased with the quality and sturdiness of your metal bed. We put a lot of time into our designs to ensure we provide a sturdy solution for customers.
If there's anything else we can help with in the future, please don't hesitate to reach out.
Good communication to help me decide…
Good communication to help me decide which model of headboard to buy, and then prompt delivery of a really nice, high quality item...
February 14, 2025
Reply from Endurance Beds
Thank you for your kind words. We're so pleased our team could help you choose the right headboard and that you're happy with the quality and prompt delivery.
It’s always rewarding to hear when both the product and service meet expectations. If you need anything else, we’re always here to help.
Bed is good. Mattress uncomfortable.
The platform bed is great and, at the customised length, fits nicely into the space intended for it.
The memory 1200 mattress isn’t very comfortable, as I can feel the springs.
I have had to order a memory foam mattress topper to try to make it comfortable.
January 20, 2025
Unprompted review
Reply from Endurance Beds
Thank you for your feedback. We're glad to hear the customised platform bed fits the space perfectly and that you're happy with the frame itself.
We're sorry to learn the mattress hasn’t met your expectations in terms of comfort. Comfort can be very personal, and while many customers enjoy the feel of the Memory 1200, we understand it may not be the right fit for everyone. We hope the topper helps improve your experience, and if you’d like to explore alternative options in future, our team would be happy to advise.
Thank you again for your order and for sharing your experience with us.
Excellent quality
Excellent quality, looks great. Good customer service and speedy delivery. Would recommend
February 18, 2025
Unprompted review
Reply from Endurance Beds
Thank you for your lovely feedback. We're so pleased to hear you're happy with the quality and appearance of your purchase, as well as the service and delivery experience.
We really appreciate the recommendation and hope you enjoy your new bed for many years to come.
Double adult bunk bed
Easy to order from website, delivered sooner than estimated time scale. Sturdy construction and easy to assemble ( Double bunk bed) for two people. Really pleased and would recommend. Five star service and competitively priced for quality product.
December 23, 2024
Bunk bed order
Very helpful throughout the whole ordering process. The bed is great with a really good bespoke colour finish.
Delivery was also made on the day exactly as I had asked for whilst ordering.
November 14, 2024
I had a mixed experience with Endurance…
I had a mixed experience with Endurance Beds. The customer service was very helpful, promptly responding to my inquiries and assisting me with an accidental order issue. The adult wooden bunk beds I ordered were well-made and looked great. However, the delivery process took over six weeks, and I had to chase up for updates. While the delivery team was efficient and polite, the experience could have been smoother. The beds were solid and required some effort to assemble due to unclear instructions. Overall, a decent experience with some room for improvement.
November 30, 2024
Unprompted review
Superb Quality Bed Frame and Service
Just wanted to say we finally received our bed frame last Saturday and assembled it.
It's fantastic! The custom dimension seems to be spot on with what we discussed and love the quality of it. So sturdy and not a single creak from it when using it - such great quality!
Plus just like to add my thanks to Hannah and Shane in dealing.
Best regards
December 1, 2024
Unprompted review
Delivery of Mattress disasterous
Purchased 7 foot cotwold style bed and accompanying mattress. I received a call from the company not long after the purchase to ask if I wanted to put a zip in the mattress for an extra £150 as the courier may damage it in transit. I was confused so just stated 'don't damage it in transit' please. Bed arrived and is of really good quality- sturdy, looks good and the delivery was spot on. The mattress delivery was a disaster, for a 7 foot heavy duty mattress the two slight looking guys could barely lift it off the ground. I was informed at that point that a zip would have been handy to fold it so that it could be easy moved up two flights of stairs. It would have been nice to have been told that on the call I received. They had the audacity to charge me £75 to get it redelivered with two strong fellas this time. These guys had no problem but the mattress had to be folded to get it up the stairs voiding the warranty and there is a slight dent in the middle now. It'a shame as the bed was perfect
October 22, 2024
Reply from Endurance Beds
Thank you for taking the time to share your feedback with us. We’re pleased to hear that you’re happy with the quality and design of the 7-foot Coxford wooden bed and that the bed delivery itself met your expectations.
However, we regret that the mattress delivery didn’t meet the same standard and understand the frustration caused by the lack of clarity surrounding the zip option. For large, heavy-duty mattresses—particularly in a size like this—our team occasionally recommends adding a zip to make manoeuvring up stairs or through tight spaces easier. Unfortunately, it seems the reasoning behind this recommendation wasn’t explained clearly enough, and we’re sorry for any confusion.
Regarding the delivery service and subsequent charge for redelivery, we sincerely regret that the experience fell short of your expectations. We always aim to deliver a seamless service, and we’re sorry that you were left disappointed, particularly with the impact on the mattress warranty and the reported dent.
It is the customers responsibility to confirm accessibility especially when ordering an over-sized mattress. We cannot be held liable for the fee's accrued for failed deliveries where mattresses cannot make it to the room of choice and are returned by the couriers. Our couriers do seek customers confirmation before attempting to 'force' the mattress into otherwise inaccessible areas.
I apologise that this delivery was not completely seamless. We do learn from every experience and will aim to be more clear in terms of our zip and link service.
Great bed, good packaging
Great bed, good quality. Arrived in 3 weeks after order.
It was well wrapped - there was a nick on the packaging, which went through 3 layers of the foam wrap, but didn't get through the cling film and bubble wrap, leaving the wood untouched.
We assembled it ourselves in about 3 hours following the instructions
November 4, 2024
Unprompted review
Fabulous solid bed
Fabulous solid bed - no creaking! I must have looked at every UK beds website before settling on this one. More expensive but worth it. I've taken off one star because 1 of 4 drawers arrived damaged - but it was picked up and replaced without a quibble.
October 2, 2024
Excellent service
Excellent service. We wanted the bed as soon as possible and the staff were most helpful and made sure it happened. The bed is excellent and we are very pleased with it. Thank you.
September 24, 2024
Excellent help choosing mattress
The customer service we received to help us choose the right mattress for us was excellent. All our questions were answered promptly and helpfully
September 16, 2024
Adult Wooden Bunk Beds
Adult Wooden Bunk Beds- Very well made bed & they look great. Customer service was fantastic as they called me straight away when I had accidentally ordered the wrong size mattress so that it could be rectified. Delivery is done by an external company but lots of options available and they were efficient, polite and on time , with a call being placed 30 minutes to check I was still Ok with delivery.
September 2, 2024
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